The room was very nice and the bed very comfortable. The views from the room also very nice.

The spa was a completely disaster. Too much people for the little space, full of kids running around, screaming and literally jumping to the interior swimming pool non stop. This was not a place to relax at all was more like an AQUA PARK. Either you limited the age of the kids to come in or you make some schedules for them and rules to follow. The people also some of them taking care of the kids were with the clothes on and the outdoor shoes literally touching the water with them. We couldn’t even enjoy of the facilities, was not even space to leave our towels and the kids were splashing water all over the place. Was not comfortable at all. Also the “fitness” area.. just 4 cardio machines and couple of weights not a place to call gym at all.

Good sized and comfortable rooms. Plenty of hot water, towels etc. a fridge - which is always a plus, a safe and ok for hanging space. Food was ok for a hotel, good breakfast choices, evening and lunchtime food a bit variable. Bar is good.

Mostly that it is on the edge of Sintra and there is nothing much in the area if you don't have a car. It's becoming a little tired in terms of decor. Only one pillow per bed is inadequate. I was pleased to see a bottle of water in the room on arrival but once finished I had to buy it from the bar. I would have liked a way to make myself a coffee in my room.

Staff attention and sympathy. Quiet area. Family and children friendly. Pool Areas. Location for Sintra and Cascais. Room Quality and space. Quality / price ratio is good.

Constructive insights : Breakfast confusion, lines, noisy and with rush. Empty trays. No parking control , cars on the side walks in front of the hotel and even on the disable parking spaces. ( huge golf park behind was empty... )

Staff attention and sympathy. Quiet area. Family and children friendly. Pool Areas. Location for Sintra and Cascais. Room Quality and space. Quality / price ratio is good.

Constructive insights : Breakfast confusion, lines, noisy and with rush. Empty trays. No parking control , cars on the side walks in front of the hotel and even on the disable parking spaces. ( huge golf park behind was empty... )

Very comfortable room, has everything you need. Breakfast is delicious, there is a choice. The indoor pool is not big, but it is quite suitable for exercise. There is a sauna. The staff is generally friendly.

The dinner was meager. Some administrators prefer to communicate with men and only after them notice women. Even though I was standing closer and the man was not mine)) It was impolite for me.

Very nice staff, excellent condition of the facilities overall. Nicely located, you have a view of the Sintra mountain to the west and a very calm neighborhood. The breakfast was excellent, with plenty of variety to choose from. It provided a pleasant stay to relax for a few days.

The room's acoustics felt like the wind (a windy couple of days) was coming into the room, mainly in the bathroom, possibly due to the vents.

Great hotel and great value! I managed to use the span which was superb! Breakfast was a full buffet, great variety, quality, fresh and delicious, staff in there were extremely helpful. The room was super clean, spacious, with views to the courtyard which was amazing for resting. Balcony is a plus and check in/out really professional, friendly, helpful....I totally recommend this place.

Large room with small terrace opening onto communal gardens. Helpful room cleaner. Big bed was great.

Tea and coffee in the room - though we were able to achieve this. A better choice of cereals at breakfast to include a meusli. Cold milk to have with cereals. Cold water to be available in the restaurant. A better coffee machine - or even a brewed coffee available from a jog on a warm plate. No subscription TV available eg Netflix to watch a film. Necessary to use a car or taxi to really reach anywhere from the hotel.

Excellent SPA hotel with a beautiful garden with several pools. The inside pool has amazing jacuzzi effects. Breakfast was fantastic.

The biggest problem was to find the hotel. The rent-a-car map wanted us to turn into a nonexistent street. The Google maps suggested we pass through a street closed with a metal gate. It was a closed district. In one case it took me 56 min to pass a 15 min road wondering around.

We knew the hotel before, it was out 3rd time there. Breakfast, room, pool and overall amenities are quite ok.

While the reception staff was kind and apologised immediately, the room was a bit dirty at check-in, including a dirty towel and several wine stains in a part of the furniture. One the bar staff was a bit rude in another occasion. One final point goes to to the in-door spa pool - while it is a nice one, it easily gets overcrowded and with people shouting loud, loosing the spa and relaxation feeling. I hope the management can do something about this in the near future.