Loved the helpful staff and the strong location is nicely placed to not be too expensive or too far from the attractions.. you can grab a shawarma or do groceries as Carrefour is closeby..Cross the bridge, walk 10 mins and you're in the ghent city center. Even there was a mosque nearby!

The rooms are small but puppies are small too(their words not mine)! its not a dislike dislike for me but just putting it out there so the next guest prepares himself instead of complaining about it on arrival :D

Very friendly and helpful staff that always greet you with a smile and try their best to accommodate your needs. The hotel looks very recent and therefore everything has a clean and modern vibe and overall felt very comfortable, from the lounge to the restaurant to the rooms. Location is also great. You don't get a nice view of the city but you're 15min walking distance from the centre and you have a nice quiet street with little traffic. There is also a supermarket and local bakeries and cafes within walking distance if you're not having the hotel breakfast.

Only remark would be to provide a hand towel in the room. Wiping your hands on a bathing towel isn't nice. But of course this is not a major issue.

Location. Walking distance to station10 mins and 15 mins to historic area..Cosy atmosphere, helpful staff and good breakfast Very nice small restaurant / bar area on site and board games/ table football available for use if required

Our twin room was extremely small and the beds seemed much narrower than other Ibis hotels we have stayed at.No storage whatsoever, only one thin wooden rail (with 2 very light plastic hangers each) and an extremely narrow shelf above.Seating also poor and consisted of two plastic cubes stacked one on top of the other. Most importantly our adaptors would not fit in the sockets above each bed due to the positioning which was hopeless .This meant we had to share one socket to charge our phones and, use hair straighteners etc. Although the buffet was plentiful,, we were also surprised there were no rolls or, jam,honey, marmalade at breakfast time. .

Staff friendliness, common area, breakfast and in house resto. The staff goes out of way to make you comfortable and to help you with anything. One of us left a key inside the bag they locked, the staff were kind to help navigate this situation. Location is great next to gent dampoort station and also the flixbus point, would stay again if we visit gent again. We had in house dinner on one night and didnt expect much, but it was fantastic. The vibe was lively and you have many guests chilling down or playing games, which gives a good cosy feel.

room size bit small, but the large hearted staff makes up for it. Maybe breakfast options could be bit more but then its a budget hotel so its understandable. Really nothing much to not like here.

The hotel was really close to the train station, making getting to other areas of Belgium really easy. The hotel was really funky and the staff couldn't do enough to help. There were loads of different areas, so you can eat, drink, work, chat etc. There was underground parking for the hotel, which was secure and plenty of space was availble.

Although it had everything we needed and we weren't in there a lot, the room was quite small. Gent itself isn't a very touristy area, and there's not much in the vacinity of the hotel.

We came to Ghent for the weekend with the child and were given a family room with a double bed and an additional single bed, neatly hidden in a closet. It could be unfolded and put away to save space. The room was small but very clean, and the location was close to the train station, with the city center about a 20-minute walk away. The stylish lounge has a bar and a café for breakfast, and you can also buy some food and drinks. I think the best price-quality option for a couple of nights!

Since our closet contained a bed, we didn't have any place to put our clothes and backpacks. That was quite uncomfortable.

All the hotel was very clean and had good service. The bedroom & bathroom were small but very clean and well equipped for a great short stay. The breakfast was excellent - good choice although quite expensive. The small breakfast option was not advertised however and only discovered on day 3. The restaurant had great beer and good pizza. Overall the stand out was the lovely staff - all of my contacts with each member of staff was exceptional. From the restaurant staff to the Reception staff. They were all extremely polite, knowledgeable and spoke fabulous English - only too happy to help.

As a vegetarian, I wanted some veggie options for dinner - the "veggie' burger was not a burger, but 2 slices of aubergine - not good. The pizzas were good. A cheaper breakfast option would be good. Just coffee, toast, fruit perhaps.

I've avoided Ibis hotels for many years after several not great experiences. Only booked this as all other options were far too expensive and I have been very very VERY pleasantly surprised. The whole hotel has a great feel to it, the restaurant is great (fabulous pizza) there are good facilities and it's spotlessly clean. The bed is comfy and the shower good. The room is small (as described though) but well designed. Plenty of snacks etc for sale in reception too. I may have to lift my Ibis boycott based on this stay!

The staff, they were simply awesome. A special thanks to Shannon who provided us with a table fan. A sincere thank you. Also, all other staff members that i can remember - Shannon, Islam, Luca (both), Lucia, Bo, Hussam, Sasha, David, Fredrico, Eslam and other staff people whom i cannot recall their names. were so looking forward to help not just us but every customer. The reception area is always a very busy and happening place. One of the few GEM hotels in Europe/ Belgium i think. Though the Brand is the same, IBis Budget Bruges was completely opposite to the treatment given us here by IBis Budget Dampoort.

The cleaning staff needs to be consistent in terms of their cleaning and completing their work.

Room was as required and as expected. Was on the small side however we were only in it for sleeping so didn’t require the space on this trip. Bathroom appeared newly refurbished and to modern standard. The shower and toilet facilities were great. This was the perfect hotel for 1 night in Ghent. They also offered parking at €18 per night which served us well. We were able to use the self check in machine for both in and out therefore did not have to speak to any staff for our stay. This was great for quickness however loose the friendliness of the visit.

The bathroom walls could do with a wash down. However the shower, toilet and floors etc all appeared in clean condition. The room itself was on the small side although was fine for our requirements. Reception desk was always busy. We used self check in however if we weren’t confident using it or occurred a problem we would have to wait a while in a queue to speak to staff.