I love the area so many places to eat. I also love it was just 15 mins from the aquarium. I love the mirrors in the bathroom the lighting was amazing. I love that there was a night club right downstairs. The restaurant was good the breakfast was amazing. The staff were great very sweet.

I didn’t like that they didn’t have extra linens for the sofa bed. The shower head was broken or something because when showing water everywhere. Also kids went to the pool no one came with towels even when I called and requested more pool towels.

Brandi at the front desk was amazing. We booked the room last minute due to the weather and fear we would miss our cruise. She explained once we got there that we could pay to park at the hotel and take a shuttle to the port. Such a convenience!! We are so grateful she took the time to inform us of this option as it made our whole trip so much less stressful! The hotel itself was clean and comfortable, the pool was warm, and the food in the restaurant at dinner was surprisingly delicious.

My accommodations where above my expectations. The original request was for queen beds, but I sent a message through the chat for a king bed. The hotel responded quickly to all my questions. Once at check in they upgraded be to a king with a sitting area. This was great because it provided more movement around the room with my walker. I was close to the elevator; front desk & all staff were professional and friendly. The dining hostess was cheerful, courteous, and very helpful. The choices for breakfast items were vast, fresh and beautifully displayed. Hat's off to the dining staff! Lastly, on the Saturday there was a comedy show and the hotel had great organization inside and outside this event. I would definitely return for another stay.

The only dislike for me is I think my room was next to a smoker. This did cause a little interruption of my sleep but after running the fan for a few minutes all was well. I just have a high sensitivity to smell.

The breakfast was great. It would have been nice to have fried potatoes or hash browns. The ladies were so friendly. U loved being able to park without having to pay$30 or$40 a day. The shuttle service was wonderful. A mix up once but no big deal. I want to give a shout out to Walid!!!! Super nice guy! The housekeeping ladies were very attentive. They keep it sparkling there.

A rude family that complained because I think they wanted everything complimentary. Very sad to act the way they did!!

From the courtesy at the front desk during checking in to the bar. The young lady (hostess/bartender) the last time there was kind and funny (forgot her name sorry). Her suggestions on what to order were on point and the drinks were good too. The additional plus is the free breakfast that is offered which is great compared to just watered down eggs I have experienced at other hotels. The pool is also nice as well. Will definitely be back whenever the chance arises!!!

I really like my room, the dinner was okay. Everyone was very friendly

Not much to say about what I didn't like. The breakfast was a complimentary breakfast so and I wasn't the best. Parking was good unfortunately I rented the room the same day a comedian was there and Parking could be a little bit tough. It was unfortunate that three out of four elevators is broken my last night there.

It had free breakfast and best of all free parking. Seneka the supervisor in the Caf was very welcoming and super friendly. The fact that she is there for almost 30+ years and is still able to genuinely maintain good customer service amazes me. You need people like her in all parts of the business. My son was shy but he gave her a big smile 😊

Nothing to dislike except that during our stay the room was only cleaned once. Even though I had the sign up for room makeover. The TV was also not functioning properly seems the wifi is very slow we were at the 8th floor so not sure if that was the case.

Have stayed at this location twice in the past two weeks - both times in the morning, couldn't get an elevator to go down for some reason. Waited and waited and waited, finally took the stairs down from one of the upper floors where I was at. One time it looked like the cause might be that the cleaning staff had locked open an elevator door for their use. Other than that, have always liked staying here, staff friendly and attentive, clean rooms, good breakfast buffet.

It was in a safe location. The entrance lobby was impressive. The dining facilities provided a wonderful menu selection and reasonable prices. The meal and beverages were delicious. Our server Nigel she was polite and efficient. Thank you to management for a wonderful stay

There was only one elevator in operation which was workable but took time to get a ride. Very surprised out of 4 elevators only one was operable.

The bed was very comfortable. The staff was very nice and helpful. Despite its visible age, every thing is well kept. Please don't make me write more, this is very annoying and I will stop being helpful.

Although the breakfast being free, it was very stale after more visitors arrived. On the first day, it was very good, but the quality dropped noticeably afterwards. Aside from that I have no other constructive notes.