Staff were welcoming and helpful, I really appreciated the ground floor room as I had dogs with me. My room was a lovely size and very comfortable

Nothing bad about the actual hotel but it was a shame that some of the other dog owners allowed their dogs to make a mess and not clean up after them. It upsets me that I have well trained dogs that do not mess indoors and that I pick up after outside, as well as bringing crates for them to sleep in and sheets to put over sofas etc to prevent hair being transferred by brushing past the furniture, and yet the selfish actions of others may stop me being able to take my dogs to this really nice hotel 😢

Booked this hotel last minute after a long day of traveling- it was a very good choice. Well situated for M6. The staff on arrival were so polite and welcoming and with complimentary water, ice and a brilliant fan in the room they were keen to make sure we were comfortable during the ongoing heatwave. Our room was spotlessly clean snd with plenty of towels, toiletries and tea/coffee. The breakfast in the morning had plenty of choice to suit all tastes and catered for vegan, vegetarian and allergies. Set us up for the day and our long journey home. Would definitely recommend.

Very good one night hotel stay. I was travelling back from Cornwall to Lake District and it worked perfectly for me. The room was quite large with additional sofa. The hotel does not have aircon however a fan was provided, window was open and curtains closed to keep the heat out (28 C). The room was dog friendly with £30 charge per room (not per dog). Room was clean and bed was comfortable. Outside there is mcdonald's and a pub with nice food and drink. Not much grass for dogs but good enough, very close to motorway. Young lady at the reception was really nice. Breakfast is average but plenty to choose from. I would stay again if I am in the area.

Breakfast was average

We were vey impressed to find the hotel was so pet friendly, we did not feel we were a nuisance or bother to the staff or other guests; everyone was so friendly. Because of our stay date no meal was available in the evening but we were directed to over the road, only 2 mins away to either a Fast Food or Green King Restaurant which we chose. Again our dogs were welcomed and the food and drink were exxcellent. On breakfast in the hotel we were offered suages and water for our dogs too!!! Will come again but ask that pet costs per stay do not increase as we have 2 dogs - many thankss!!!

Nothing really, only maybe a paper in the morning but this is only a thought, Everything was fine!!!

I have to wear a medical device at night to help me breathe. There was no socket by the bed to plug it in. The nearest socket was the other side of the room which would have created a safety issue if I had plugged it in. Fortunately the staff were able to give me an extension lead so the wires stayed on the floor. We put a foot towel across the wire in the middle of the room to lessen the chance of tripping over the wires.

The staff are super friendly and very kind (I have a broken leg at the moment, in a wheelchair & hopping on sticks, really looked after me & more important my Wife who is doing all the ‘leg’ work while I can’t!). Room was warm, cozy and the bed comfortable. Had a beer in the bar, once again very kind staff. Hotel drinks are never cheap but it was no more expensive here than anywhere else. Range was good too, which is unusual for a hotel. Took a pizza for supper, delicious and again not a rip off. Breakfast was included & jolly good. Can’t find any faults and recommend.

Nothing, has a great stay.

Needed to stop on a roadtrip and have previously stayed in a different chain in Stafford. That was not a great experience. This stop at Holiday Inn Express was different. The staff were friendly & helpful. We needed to park our 6metre long campervan in the car park and were helped with that. The bedroom with clean & functional, the breakfast was self service but very good - lots of choice and well laid out. The staff member who welcomed us was - along with all other staff we met, friendly and smiley.

I am allergic to dogs & cats and requested a room that had not been visited by them. The receptionist told me she couldn't guarantee that however they tried to keep pets to the ground floor. We were on 1st floor. Personally I'm fed up going to hotels and finding dogs and cats are allowed in rooms that I have to sleep in. I wouldn't do this at home and I find it unhygienic and of course could be very adverse to my health. No animals in hotel rooms please.

Easy To find from motorway. Really friendly and polite staff. Dog friendly, although the cost fir 1 night (£30) I thought was a bit expensive when most other hotel brands charge £10. But I understand the logic and if I'd stayed more nights, the cost would be the same. So on that basis. Value for money. Breakfast very good, dog loved the bowl of sausages. Nothing seemed too much for the staff. I'll stay there again on my next visit. Thank you

Cost fir 1 night of £30 for dog. But see main comment

The ease and convenience was one of the greatest joys of booking with you! Breakfast being included was a huge bonus, and the ease of booking via the app was an excellent touch. The app made it especially easy to check and review my booking.

On entering (baring in mind this was nearly 1am), the person at front-of-house was not overly happy to greet us and not particularly welcoming, but this may have been due to the time of our arrival. Everyone else was lovely, and even the front-of-house-man who checked us in gave us all the information needed.

The reception and waiting staff were very nice and good to deal with.

The head housekeeper pounded on our door and demanded that we get out after the first night of our two night stay. It was a mix up with reception that was soon solved. However, we are not used to being spoken to in that rude manner. We have stayed at this hotel several times in the past but we will have to consider if we are going to stay again considering the behavior we encountered. We will be traveling north soon and have decided to stay elsewhere for this time, at least, since we want this to be a pleasant trip. Staying again so soon after that episode is not on the cards!