We were given a warm, friendly greeting upon arrival, and she provided all the information we needed to make our stay a good one. The hotel was conveniently located for the things we wanted to do and see. The breakfast is described as continental, but there were cereals, fresh fruits, and bread for toasting with a good selection of conserves, juices, pastries, and a cooked breakfast. Excellent value for money.

We had to sit in the lounge area for breakfast as the dining room was full. I believe the reason for this was that there was a hot air balloon festival, and everyone had watched the early morning take-off before having breakfast!

Whilst this is a large generic hotel, the staff remembered us and were helpful and friendly. The room was a good size, well set up and had all we needed. Breakfast was very good and parking was very easy as the hotel shared a huge carpark with another adjoining hotel. We could walk to the huge Telford town centre shopping complex where there were lots of dinner options. It was on the edge of the built up area so it was easy to get out of town and to Iron Bridge and other attractions. We highly recommend this hotel. It is great value for money.

Everything was good and they were able to provide accommodation for us when another place cancelled at the last minute.

Good location 5-10 min walk to a cinema and lots of restaurants. Iron and tea and coffee facilities. Nice clean towels and friendly staff. I found the beds comfy, we visited during a heatwave and can confirm the aircon was rubbish! We brought and electric fan which did the job. The room was 26C but the fan we brought helped over night

Breakfast was carnage. There was a big event on at the international centre next door so the hotel was full and breakfast was terrible. I don’t think the hotel would be that full usually. We had to sit in the lobby and it just wasn’t nice, food wasn’t good and juices never worked or the coffee machines. It’s such a small place to eat breakfast anyway never mind when it’s so busy!

Good size room, clean and good pillows. Breakfast was a good buffet with GF toast and croissant available which were toasted separately by the staff. Also GF cornflakes available. Very friendly staff. 7 min drive to a cinema complex with lots of restaurant options. Would be about 15 min walk if you wanted/could walk it.

I found the bed too firm and uncomfortable, but both husband and child found them really comfy. The Aircon didn't seem to work as the instructions said so the room was very hot. No extractor for shower steam/heat, but plus point to that was no horrible noise when turned the bathroom light on in the night.

This was our family's 1st time at this hotel and found this location very accessible to the town centre and an excellent choice for all ages. My 8yr old grandson along with his cousins 8,11,13 that the food was yummy and the hotel is Fab-U-Lous rating as a 5star). We adults all agreed.

As I'm allergic to dogs, that was my only concern when I read that Dogs were allowed. Had not seen any until observing one leaving hotel at check out. Not in my vicinity as my family and I were leaving the breakfast area. ( I would like the hotel to add when booking or checking in if guests are allergic to dogs) As this was not mentioned at my check-in, by the reception though asked for a copy of visa card.

Absolutely fantastic, wonderful We requested a cot, pre arrival they confirmed it, we arrived it was there in the room with sheets on it, a spare sheet and a small towel, nice touch we've never had that before at hotels. Check in easy , very friendly, and polite. We here placed on the ground floor, which was great with a pram. Thank you. There's a nice seating area with muisc in the lobby and a bar with spirits and bottles, only there's lots of choice. Rooms are very clean,a high standard, and very comfortable beds. Tea and coffee with biscuits are available in room, only thing was there was no de cafe tea, but that's not really a problem. Blinds and blackout curtains, so the room is very dark when closed and very quiet too. There wasn't an event on next door, so that may of helped. Good choice of pillows, too. Tv in good location opposite bed , plenty of plug sockets and USB too. The bathroom had a hand wash and shower gel, and the shower was hot and powerful. Breakfast is brilliant and the description doesn't do it justice, scrambled eggs, beans, bacon, toast , full continental, lots of fresh fruits, coffee , tea , juices cereal etc good vaule indeed and the breakfast staff are really friendly and helpful. Parking available for free , there's a restaurant in the holiday inn or there's plenty of choice just a 6 min walk away in the main centre. Train station 15 mins away bus station 15 minutes away. Walk to town very easy definitely recommend leaving car at hotel. We enjoyed it so much we booked a 2nd night and were able to stay in the same room, which was helpful. Thank you to all the staff we will be back.

Great location, ample free parking. Beautifully clean rooms and comfy beds. Arrived early as had a 6 hour drive and wasn't sure how bad the traffic would be. Welcomed by a lovely polite receptionist who let me in earlier than check in so i could have a sleep as room was ready. Excellent breakfast in the morning a large choice of hot and continental choice included in price of room. I have never stayed at a better hotel and will be back in a few weeks when working nearby again. Thank you so much. Linda x

Nothing to not like.

Staff were brilliant on arrival, through stay and on check out. Only disappointment was lack of quality food at breakfast time ... I did however arrive just after 9am to find only a few bits of bacon and handful of beans left with no scrambled eggs or link sausages left... staff member said they were going to get more, but when I left at 9.45am none had arrived to replace empty pots.

Staff were brilliant on arrival, through stay and on check out. Only disappointment was lack of quality food at breakfast time ... I did however arrive just after 9am to find only a few bits of bacon and handful of beans left with no scrambled eggs or link sausages left... staff member said they were going to get more, but when I left at 9.45am none had arrived to replace empty pots.

A good sized room. It was well designed with chairs and a coffee table, desk, wardrobe, ironing board and trouser press. The bathroom was lovely with a good shower. The bed was comfortable. One step up to the shower so it was easy to get in but water didn't go all over the floor. The room was quiet, except for the last night (Friday night) and I was able to get a good nights sleep. Location good. Walking distance to Telford and its lovely park with a bus stop within 5 minutes walk.

Breakfast was included and I generally prefer a continental breakfast but there were 2 included hot items every day. For three morning this was the same bacon and baked beans. It would have been nice to have a change. Not all TV channels available.

The night porter Ian was very helpful. I was cold so he got me an extra duvet for the second night as I didn't want him to control the temperature of my room from Reception. All the staff were great. The bottled water was a bit expensive at £4 for 750ml and the water in the vending machine was one of the only things that wouldn't work. Apart from that, I had a great stay. Room was quiet enough. I had a great nights sleep, the bed was lovely and comfortable and so were the pillows (I'm fussy with pillows!)

N/A loved it. I was there for an event at the International Centre so the location was absolutely perfect. Loved it and would definitely stay again