Fabulous 5 star hotel, 120 m from Havelock MRT. Modern refurbished rooms, plumbed-in filtered water supply in room, geared towards ecological sustainability. Very clean. Lovely staff. Efficient computerised systems. Breakfast buffet was great.

The rooms looked much bigger in the on-line advertising, but 26m² was really very adequate for 2 people. The pool is smaller than it seemed in the pictures. 20m long 1.2-1.5m deep, it was adequate for a swim. Gym is well resourced. Clinton is very friendly. Bed length was shorter in twin room. Mattress was firm but quite comfortable. (I'm 181 cm) so ask for a king bed. These quibles are minor. The hotel is really good.

Room was spacious, recently renovated and clean. Mattress was too soft, just fluffy topside that made my back hurt. The view of Singapore river and Marina Sands was also really good. Quite good gym, well equipped with new treadmills. Excellent location nearby Havelock MRT. Very good breakfast with plenty options, expresso coffee (Good coffee machines but coffee beans quality average/low) Swimming pool is small for a hotel this size, also not enough sunbeds. I had a 20% discount offer in food&beverages included in my reservation that the property refused to apply. This discount was advertised before paying the booking and was in black and white when I received confirmation after payment. I complained and Booking.com was in contact with the hotel but in the end they still refused. So this was a bad move from them and Booking.com

Our room was very clean and comfortable. The bed was very comfortable. The A/C was good and easy to operate. The gym was very good and the pool was great. We had great river views.

Although I could step into the bathtub to use the shower, I know friends who would not be able to manage this. The food and wine at the hotel was very expensive. When we checked into the hotel we were not told that breakfast was included, so we went out each day at some expense to buy breakfast. This was addressed as we were leaving and the manager arranged for a take-away breastfast for our very early departure and free transport to the airport. This was very good. When we went to settle our bill we were given a bill for the three nights. I had already paid this through Booking.com and eventually was able to find it on my phone to prove the payment. This was a bit stressful and unnecessary. All in all the hotel experience was fine.

Breakfast we great, plenty of choice. Room overlooked river, lovely view.

We booked a taxi for 6.15am to airport. Taxi was waiting (it was a blue coloured cab) Cab smelt of cigarettes, driver exceeding the speed limit the whole way - at least 30km over limit. He shoved the machine at us for paying by card from front seat and we could not reach it properly. We eventually managed to get it to work. He found a car spot at terminal 3 which was extremely busy and shoved our cases out of the boot very roughly and drove off as fast as he could. I would not recommend that your hotel use that taxi company. Every other time we ordered a cab through you it was a much better experience.

The location was excellent and I think more suitable outdoor seating over looking the river for hotel guests would be a bonus. Breakfast was excellent thanks with a fantastic selection of fresh fruits always available. Ravi, on the Concierge Desk was outstandingly helpful to me thank you. The room switch system for 'ready to service" or 'Do not Disturb' was so easy and obvious to use. I LOVED the drinking water tap in my room - great touch.

Absolutely not enough guest seating in the lobby - only 4 chairs was rather hopeless. The pool area is very pleasant but not attended well at all - there was no signage explaining how to get service. A parasol completely blew over in the strong wind but no one attended to retrieve it which was rather dangerous.

Polite, friendly, professional staff through-out the hotel. Check-in at the front desk was easier done in person as opposed to the online link which wouldn't load correctly. Good location along the river and across from the mrt station. Endless filtered drinking water available in the room. Good water pressure from the shower. Breakfast pretty good albeit semi-international (bit limited compared to others) but the chef at the egg station was really efficient.

Inundated with emails to upgrade, check-in prior to arrival etc but enquiries via booking.com went unanswered. Bed too short and not particularly wide either. Checkout at 11am too early and check-in at 3pm too late. Layout of breakfast not conducive, ie cooked eggs one side of the restaurant but bread, toast, waffles etc located at the far side of the room, which meant having to navigate past all the hungry guests congregated in the middle of the room. Tables were too close together, practically sitting on top of one another having breakfast. Curtains in the room configured with the sheer on the outside and heavy on the inside which was very odd. Swimming pool is tiny, really a paddling pool.

Everything in this hotel was excellent. The breakfast was superb and a huge assortment of foods. The location was much more than we expected with quiet shady walks around the hotel and the river. Lots of restaurants and cafes to choose from and the MRT 4 mins walk away and at a cost of 10c the train went directly to Marina Bay and the Gardens by the Bay. It was so easy. Dinner and drinks at the hotel were expensive with a glass of wine costing around $25. The buffet dinner was excellent and probably one of the best we have had, but we only did once at a cost of around $250 for two.

Nothing

Pleasant atmosphere. Good location. On the Singapore River bank and within easy walking distance over the foot bridge to Robertson Quay and many eating places. Subway transport was across the road and only several stops away from Gardens by the Bay and China Town. The Concierge Staff and all the Dining Staff were very pleasant, kind and helpful and we were treated with respect by them.

The check in staff could have been more welcoming and more helpful, they were abrupt and talked down to us. I think they expect guests to use online check-in instead of face-to-face check-in. Concierge and Breakfast and Dining Staff were very friendly, kind and very helpful and made up for the shorfall of the check in staff.

Loved how big, nice and clean the room was. The size of the room big and spacious perfect for the 3 of us. I personally enjoyed the scenic view of the waterfront I had from my room. The bed was so comfortable hence I had a good night sleep. There are many lovely restaurants located around the corner. Finally the hotel was just a 5 mins walk to Havelock MRT station which makes it extremely convenient for me to move around Singapore. Overall no complaints, will definitely come back to stay here again and recommend the hotel to all my family and friends.

I loved the location and I have to say most of the staff were amazing. They went out of their way to help us and ensure we were comfortable. One of the men who worked there was Kevin - he was very kind and thoughtful.

There was very little to complain about. The only one thing was they say on their website that they do gluten free but they don’t do it, I couldn’t have breakfast as I am celiac. Everything seemed to be cross contaminated. Once I realised this, I was fine and I ate elsewhere.