This is a very nice hotel I experienced. The behaviour of the staff is so friendly. The hotel facilities are very good. Room: Very clean and comfortable (10 out of 10) Cleanliness: Superb (10 out of 10) Behaviour: Staff behaviour is very responsive (9 out of 10) Washroom: Facilities are too good for users (9 out of 10 Location: Good but a little bit far from Masjid Al Haram (7 out of 10) The hotel has a prayer hall and small shops. There exists 24/7 WiFi and lift facilities. There is a Bengali restaurant (Zamzam Hotel) nearby this hotel. You can buy food from outside and take it into the hotel. The hotel is closely attached to nearby shops, money exchange and so on. Only one thing is that the hotel is a little bit far from Masjid Al Haram. Overwhelmingly, the hotel provides 24/7 bus for hotel residents to reach at nearby bus stop of Masjid Al Haram within 5-6 minutes. From this bus stoppage, you need to walk 5-6 minutes to reach Masjid Al Haram.

If you like walking then the property is 10-15mins walk to Haram and the walk is through busy shops/hotels/food raods/streets. We found safe to walk back and forth. There is hotel bus shuttle 24/7 which can tak up to 30mins but sometimew the buses are late maybe due to traffic.

They should try to put a door on shower to water is contained within

Room was nice, clean. I would say excellent. Distance to Masjid-Al-Haraam is very short taxi ride 10-20 SAR. Walking distance (time wise) is about 20 minutes.

The bathrooms were okayish. The shower stalls were a bit disappointing as each has one glass door only, and the shower floor looked like cheap cement with bad masonry.

Everything is mind blowing except location little far from Herem Sharif. They have shuttle service which is very minimum In number. They need to increase bus numbers. Besides that they need to change drop off location to King Abdul Aziz gate like others. The place they drop off, it’s up hills and hard to walk/climb. This hotel I believe mostly renowned for excellent hospitality minded staffs. Specially I would like to Thanks Mr Osman and Mr Zahir. Counter Manager warmth welcoming and helpful too. Thank you Al Tayseer!

Location little far

Location not far way from masjidil Haram. It can walk or shuttle bus. Room clean.

Everything

I arrived early so i tried to leave my bags at a safety room in the hotel but there wasn’t any and i had to find an alternative way to leave my bags till checkin opens

Triple Room was spacicious for a family of 4. Washroom was clean as well. Access via lift was fast, as they multiple lifts. Shuttle service between hotel and Haram is continuous around the clock, which made stay here very feasible for us.

The lobby area could tidy up a bit. When we reached hotel we expected the worse. Lots of hustle and bustle, it seemed like chaos at a fish market. There's no major food chain or food court nearby the hotel.

I will stay again in it 👍🏻

The buses services, I hope that it will be as Marriott jabal Omar buses way, service and manner. Also regarding parking manner, the asked me to collect a paper from reception and put it on the dashboard of car to prove that I am staying in hotel , it is unprofessional manner , I hope that they will consider this remarks and I will live these reforming in my next staying. Thanks

Good hotel with free parking. Shuttle bus availability to go to Haram. Good staff

It was clean ,the bed was comfortable.not very far from Al Haram Mecca.if you are old and not fit to walk specially that going to haram you walk uphill you need to rely on taxis they’re not expensive.Use uber because the normal taxis they can charge you more.there is a shuttle but I have not used it I used Uber 15 sar to haram 35 sar to Alharamain high speed train station.

The alarm setting off anytime of the day and night and if you don’t like to hear the noise of the cars when you sleep so this hotel isn’t for you.Personally it didn’t disturb me.