Friendly and helpful staff, good facilities

Housekeeping was not working very well. We ended up having to buy our own toilet paper at a few occasions, and could only get additional amenities after asking the front desk THREE times within one day. We finally got what we had been asking for well after midnight, and even then the front desk staff had to bring it to us.

Very convenient for my purposes. Excellent breakfast, safe neighborhood, free parking. Very close to highways for easy access. Good food in surrounding restaurants. Definitely will stay there again.

The room was impeccably clean, and the staff were exceptionally courteous. I also appreciated the breakfast provided. The hotel’s complimentary covered parking was a particularly valuable amenity.

There is a limited selection of dining options within walking distance.

Room was clean, had a decent shower. comfy bed, Fridge and coffee machine. Large TV with a good choice of cable channels Breakfast was fine with a decent choice of cooked items, drinks and pastries etc. Bus stop right outside hotel where you can get Q10 bus which runs every 10mins to Bayside or Broadway LIRR train stations in around 15mins, from there you can get a local LIRR train to Penn Station in Manhattan in around 25mins. You can also get the Q31 bus within 10mins walk away which will take you directly to Jamaica Train station, where you get the Shuttle to JFK Airport Lots of restaurants and take-aways within walking distance of Hotel. Nice Lake with walks within 10mins walk from Hotel Great value for money compared to properties in Manhattan etc.

Air Conditioner Unit was a bit noisy

We like to sleep in a cooler environment so we turned down the heat. Then we needed an extra blanket. We asked for one and it was quickly delivered. When we asked for additional coffee, they delivered it to the room immediately. Parking was more convienent that places we had stayed previously. The staff were all very welcoming. The facility was well cleaned. We had to leave a day earlier and they did not charge us for the room or penality

There was no hair conditioner available at the Hotel.

The neighbourhood felt safe, the location is close to highways, public transit, and restaurants . The parking was free and so was breakfast. The staff were very friendly and efficient.

I didn't like that you are unable to access the stairs from the parking lot, you have to wait for the elevator which is extremely slow.

I always stay here when visiting. It's a hidden gem with a lot of stores and food options around. It's close to LGA too which is perfect for me. The bed is also very comfortable.

The staff was really friendly the breakfast was pretty good and the location was close to everything .There was a nice lake you can walk around and convenient to all the restaurants and stores within walking distance. The cute little quicker/monk parakeets were cute to watch across the street

I’m a smoker and I had to go out to the parking area to smoke I just wish they had some seating out there for the smokers so we didn’t have to stand around but other than that the hotels great

The staff was pleasant and responsive to our needs. Very clean room and comfortable bed. The complementary breakfast was very good.

Not tastefully decorated.

It was clean and the people were very nice. There was free parking and breakfast.

The traffic and trying to figure out where to park was crazy. Not sure there is anything they can do about that though.