Hotel room was comfortable and well designed, large shower with rain shower head and handheld, included luxury body wash shampoo and conditioner. The bed was super comfortable....with amazing pillows. The turn down service included essential oil pillow spray fresh water and ice bucket fill and room tidy. Valet parking gentlemen were courteous and professional. Esthetically pleasing decor throughout the hotel. Very clean. The location is in close proximity to many great bistros and restaurants. Wonderful cafe on the first level. Great walkability score. On waterfront boardwalk area and park.

The room overlooking the lake was excellent. All amenities were excellent. Grounds were well groomed. Within walking distance of Spencer's, an excellent restaurant on the water. Lovely park area. Appreciated Callum's service on the front desk. Also, thank you for the gift to recognize our Anniversary.

Although there is valet parking, not all drivers wish to use that option. Suggest acquiring an agreement with the adjacent parking lot for car drivers wanting a surface parking option, for same price as valet parking. Breakfast service was slow. Need to review how to improve efficiency of service. It is a large dining room with outside dining too. Either increase number of servers or consider only using a smaller area to seat customers to provide less travel time amongst tables and to the kitchen. Servers were pleasant and appeared to do their best.

It’s a lovely hotel. Newer. Beautiful waterfront views from the room. We used the pool, which was also very nice. Bed was comfortable. Nice touch to have some snacks and drinks available in the room. Staff were very friendly. Walking distance to restaurants and parks.

Walls are extremely thin. The person in the room next to us was playing music until late hours and it kept us awake. He was asked to turn it down once and did not. It didn’t ruin the trip but I don’t think we would stay here again for that reason.

I loved everything. The hotel was so beautiful and zen. Wonderful place for a staycation. The room was comfy and had a nice lakeview. They have a beautiful spa onsite. We visited the Isabelle and the food did not disappoint and the ham and cheese crossaint at the Pearle Cafe was so amazing. Everything was great from the hotel to the customer service. Definitely will be back for another stay.

We stayed here the night of our wedding and it was perfect! The staff was very helpful and attentive, and made sure to congratulate us many times! We didn't have the full experience of the spa, so this review speaks more to the hotel experience. We will definitely be back again!

The only issue was that the tablet in the room wasn't working when we wanted room service, but we were able to call them and have a menu sent to our room so it wasn't a big deal!

The property was great overall! Very clean and accommodating. Service was great. Room was really nice. Enjoyed the breakfast.

Nothing much to say other than when we checked in the lady working at the front desk wasn’t friendly. All she did was just “take payment and check us in”. Didn’t say welcome, didn’t explain where everything is in the hotel. Customer service was really lacking in her. Maybe it was just towards us.

Love this place! Beautiful , upscale & comfortable .

I did request a lake view (as photos suggested) however, it was only after booking I was informed with the suites -this may not be available which was a disappointment . The view we had , was of buildings which was not why I booked the hotel in the first place. Overall , highly recommend & will book (and get ) full lake view next time .

Hotel is beautiful, all the staff were friendly. The pool is gorgeous, the beds are very comfortable. The location is perfect

Our key didn’t work to get to the pool, multiple staff members couldn’t answer why. Turns out you have to book time at the pool, so that would have been nice to know. Also not allowing kids to swim between 10-5 is a bit inconvenient at the price paid. The bathroom needs more hooks to hang robes and towels. Although the motion activated underbed lighting seemed like a good idea, one side kept turning on and off all night disturbing my sleep.

Nice view, ok food. The Bean bar is mild expensive but great good bread, buns and drinks the in house restaurant very expensive but just ok on flavor half hen and sides but brings to room faster then you can get ice and a drink ready. The in room chips and drinks are nice. Max clean. Ice and water, soaps and such. Nice bed, computer, tv, phone.... couch.

I was sick so I wanted to stay longer but it was not in the cards. The time I was there I ate and rested with a drink and a view. Also missed out on the pool but it was bad timing for me.

We liked the decor and the comfort of beds.

The room did not accommodate 3 persons well. We had to ask for more robes, slippers, coffee cups. Not enough towels. Our view of the lake was a partial one. One bag of chips for 3 people? Felt like a motel room.