The hotel is a very comfortable and well run, with very helpful and professional staff. The room was warm and a good size, cleaning excellent, good sized bathroom and a very comfy bed, as in photos. Breakfast available although I did not try this. RICE Reyes is located not quite in the town centre, but an easy walk of about 10 to 15 minutes. The hotel is on the bus route from Burgos station (located in outer Burgos) and so easy to get from the train. It is possible to securely leave luggage after checking out. There various options for meals nearby and Burgos is a lovely smaller city to visit. Unintended, but my visit coincided with the El Cid Festival so many people in medieval dress (including hotel guests) and the town was full of medieval activities and all really enjoyable.

No complaints here.

The staff were really friendly, the room was spacious and comfortable.

Our room was very close to the reception and the room where breakfast was served. This meant that we were woken up at 8:30 with the noise of plates and cutlery being prepared, as well as by the voices of people going down for breakfast. Our room also smelled kind of like food most of the time, I’m guessing for the same reason.

We had stayed at the hotel a couple of years ago and it seemed to have improved in that time. We were given an upgrade to a better standard room, which was a bonus. It is very easy to find, especially from the north and is located fairly close to the city centre in a pleasant location on the river. It has an excellent bar/restaurant attached which has great food/drink which is reasonably priced. Very popular with locals which is always a good sign. Now our 'go to' place when visiting Burgos.

This was our last stop, heading for the port of Bilbao having driven up from Algeciras in the previous three days, and it was a shame we were only staying for the one night. Faultless in every aspect, we will pencilling in the RICE Reyes Católicos for when we do this journey again later this year.

Location, a short walk to the town centre. Helpful staff - especially Rosa, who was on duty when we checked in. Availability of secure parking nearby. Well-appointed room.

A new firmer mattress would improve comfort and help sleep. Car park is a bit tight if you have a long, wide car.

a very nice room ,great shower , good eating facilities , 10 minutes comfortable walk to the centre of Burgos , good parking , very near access to motorways , staff very helpful

see above . for the price this was great value for money

The hotel staff were excellent and very helpful. We received an upgrade which we really appreciated.

2 of the restaurant staff were rude and unprofessional. We felt very unwelcome. However the bar staff were very good and the food was very good.

This place was above average for its location, it was clean, quiet and pleasantly furnished rooms.

I took the cheapest room available for a one night stay and got an interior room the downside was no windows.

the marble floors in the corridors, hardwood in the bedroom and tiled bathroom floors were lovely. the furniture and decor are classy, the breakfast was very nice and the ladies on reception were super friendly and genuinely helpful. the parking is across the street in an underground ’bunker’, but very secure.

the view to the rear is best avoided, but that’s not why we stayed there; still a great choice of hotel.

We loved the position of the hotel and as it was a weekend there was plenty of free street parking. We liked the place so much we stayed another night. The staff were all great and made you feel at home. Spotless rooms and good air conditioning as the temperature was in excess of 40 degrees. The tapas in the adjoining bar was excellent

We stayed an extra night but the room was not as good as the first room and you could here the kitchens below even though the room was very modern. If you opened the window the noise was worse and you could then smell the hot food