Location, very easy to find and well placed within walking distance of restaurants and pubs. Reception staff - we didn't even see them. They called us ahead of check in to tell us where the keys would be, The keys were dropped off on completion. The downside is that there was no-one present to respond to complaints, but as there were none, this was not an issue. The room was very clean, well appointed, and large. We requested a King size bed, and it was very comfortable. The ensuite was large, well equipped with shampoo, soaps, conditioners etc, and there was plenty of hot water. The complex had plenty of dedicated parking spaces, and there was little noise from adjoining rooms. All in all, a good stay - the premium price reflected the premium room, so whilst being a little expensive, it was worth it.

Not much at all.

This motel is an absolute gem in comfort and exceptionally clean.Beautiful white cotton sheets and a fantastic blend of modern and 80s retro to the highest standard.We have stayed at thousands of motels but this had a great ambience.Met by really friendly reception and as theres no restaraunt we had the menu for a local noodle take away which proved to be great value and quality. It is also a 5 min walk from a Woolies Mall,Pitzza hut and KFC.The Emerald Hospital is also very near. The motel is tucked into a quiet street and the bed was super comfortable. Small laundry available if required.Highly recommend this motel.

Absolutely nothing

This was my second stay. And my first stay was incredible in comparison. I really like the value for money, how good the bathrooms are for the space and price and the beds set up. Also the fact that dogs are allowed on request. I like the ability to check in past 5pm which is rare around here. I also really loved that the hotel had been able to repair the chair we reported as broken during our last visit, and that they stored an item for us that we left behind during our last visit

In this visit unfortunately the room wasn't as clean as our last visit and I was left quite disappointed. The toilet had a very strong urinal smell which did not exist on our last visit, and when I moved the cushion on my bed (the double bed) there was what appeared to be a bug and a stray short curly hair. Luckily when I checked in the morning it wasn't a bug but a piece of eucalypt. I was still unhappy as the presence of these items meant the bed had not been as clean as I would have liked.

Despite the fact that from the outside this may seem a little like a generic motel the inside of the rooms will surprise you. I'm actually coming back again because after my previous experiences on the road I was so delighted with how this hotel room was laid out, the bathroom was brilliant considering the constraints and the bed was incredibly comfortable.

The only reason I'm not providing a 10/10 was that there was a broken chair outside the room that my nurse friend was very upset with. However I believe that the hotel resolved that when she raised it with them

I liked that there was no hassle check-in. I didn't have to muck around with credit cards; I paid online and just had to pick up the keys on arrival. The room was lovely and big. The bed was big and comfy.

It's dark at night as there is no outside lighting. I had to wake my partner up to come outside while I had a smoke.

fifth time we have stayed here. Always receive a warm welcome. The room is spacious and spotless. Importantly, this motel is pet friendly. Despite being on the main road, it is set far enough back that the road traffic is not noticed. As long as you are not deterred by the "kerb appeal" this is an excellent stop on a road trip and we could imagine it would be a very pleasant stopover for two-or-three days in the area.

the motel is aging but the owners are progressively improving it.

The family room we booked far exceeded our expectation. We had 2 large and 1 single beds, dining table and chairs as well as a bench and chairs. Around the corner from KFC & Mecca's as well as a woolworths shopping centre.

Nothing

The staff were very accommodating, I seen there was a bbq area but couldn’t find the bbq I asked the staff they got it out and ready for me by the pool area, I needed extra bowls the staff got it for me. very friendly very helpful could not have asked for more

The parking and that is just nit picking other than having the car at the door it’s a bit down in front of another rooms door so just disturbing other guests was probably my only issue.

Location to where I needed to go and other facilities. It was pet friendly. The staff were very accomodating. The bed was comfortable. The room was quite roomy.

It was very dark in the bathroom. The TV was up too high. The decor was outdated.

Central location and close to everything you may need. Clean room and hot showers were appreciated. It's very close to the pub, which serves a great feed. Having guest laundry facilities was a bonus.

Not having any plates, bowls, cutlery, hand towels or washers available for use.