I stayed at this hotel for a couple of days back in 2015, and now, 10 years later for almost a whole week - everything was perfect in both cases. My room was clean, quiet and comfortable – not to mention the amazing view from the 6th floor! The train station is really close, so it is easy to discover not only the charming city of Leiden, but also Amsterdam, den Haag, Delft or Rotterdam. It is also very convenient to have three different stores in the building next door. I enjoyed my vacation there very much!

The room was spacious, especially the bathroom. The front desk staff were friendly and helpful. The location was excellent, very near to the central station. The bed was terrific, and the view outside the window was a plus. The lift was a plus - spacious and fast.

The breakfast area could have been organized better so people would not bump into each other. The breakfast selection was sparse, but it could have been because I was a bit hungry then. The guests at that time were a bit noisy, too (not the hotel's fault, of course).

The location is amazing, alomst a minute walk from the central train station, supermarket and convenient store are right next to it, behind the hotel is a lovely place to walk and close to good restaurants. Staff are friendly and welcoming. The view from my room was good and shows the area behind the hotel with nice windmill and churches tops. Cleaning staff was respectful as i was having meetings in early mornings.

The room was small (double) and not enough space for clothes and no space at all for the luggage. The hotel and room felt very outdated, lights were turning on and off and all felt old. No amenities (at least have a pair of one-time use slipper) The bellows were soft but too thin and wornout i had to use all three to try and sleep. Very expensive compared to what is provided.

The breakfast was very good and all staff were polite and professional.

My husband and I are fresh air fans and like windows open. It would have been better for us if we had been warned by the hotel to keep the window closed. I had collected several mosquito bites before realising they were actually happening overnight in the room. Fly spray was not available.

The place is conveniently located in the centre of Leiden. It is convenient to travel anywhere, either by bus or train. It is convenient to get food and shopping.

Staff, not everyone, is friendly. Exceptional could be due to language. Even I can speak their language. Overall, my grade to staff is 4 stars.

I could see a windmill from my room! Hotel is across from train station, which was perfect because we did day trips to Delft, The Hague, Amsterdam, and even took the train (20 minutes) to Schiphol Airport on the last day. And yet it was an easy walk to all the sights in Leiden, including Botanic Gardens, Japanese museum, said windmill, Mayflower homes, the concert hall. Thorough daily cleaning. Cleaner always remembered to top up the UHT milk for my tea. Rooms were sound-proofed.

I didn't like the squeeze bottle for hand soap. Too hard to squeeze unless you're a professional wrestler. Please give me a tiny bar of soap.

Perfect location, just across the street from the train station and buses. Supermarkets and a drug store on the same block. Very close to museums, restaurants and other places of interest. My room was clean and comfortable. Often a room for a solo traveler is quite small. This one was larger than most. The staff were friendly and accommodating. I was allowed to check in early since my room was ready. This was mush appreciated! Excellent breakfast with many choices.

Among the advantages of this hotel I'd like to mention the central location, close to the main station, supermarket, city centre and 30 minutes from the sea. The service was great, we got clean towels and coffee/tea every day. The staff were really nice and helpful.

If I really have to mention something I liked less, but which is by no means a negative aspect, I would say that perhaps the water jet in the shower was rather weak. Maybe it was because I was on the 6th floor.

I have stayed at many ibis hotels in different countries and cities and you always know what you to expect. They are standardized and basic, yes, but they are always clean, they have what you need and not at least; the beds are comfortable. That is why I keep coming back. The best feature with this particular hotel was the location just across the street from the train station.

The breakfast was good, but more expensive than at most of the restaurants in the city.

The service provided by the staff and receptionist. Very kind even though I did not speak Dutch they were incredibly knowledgeable about Leiden and I cannot thank them enough for the recommendation to visit Annie’s restaurant. They also helped me with a plug adaption at 4 am Breakfast was very good. Clean, delivery consistent. Thank you from the Irish guy

Not much to fault. The location is amazing. It is in the centre of Leiden