Centrally located opposite the Launceston General Hospital. Quiet, relatively clean and spacious. The bed was comfortable. The restaurant was available for breakfast and dinner. There was a good selection of meals available for dinner. Room service, although advertised, was unavailable.

The toilet seat didn't fit the toilet. The air conditioner in the room could not be turned down to a reasonable level. The chairs were inappropriate with no backs, and the bedlinen consisted of sheets and an uncovered doona. Pillows were strange concoctions of oversized units stuffed into smaller pillow cases. The shower rose had limited height adjustment. The pump action cannisters for soap, shampoo and conditioner were inconvenient.

Great location out of the CBD but easy to access local cafes and a uber/e-scooter isnt far away. Easy to walk too main part of CBD. Rooms were clean fresh towels daily, beds were made. We had a family room and it’s technically 2 hotel rooms with an entrance area that has an extra door to hallway. Had to ask for more bowls for breakfast as only 2 of them but 4 people in the rooms. Staff were very helpful with this.

Nothing I didn’t really like but our shower didn’t have a seal at the bottom so there was lots of water just outside shower afterwards. But easily fixed by putting a floor mat over it to soak up.

Reception staff were amazing. Because of having a procedure at the LGH, I was allowed a later checkout and being able to park there enabled me to take my husband across the road for his surgery. The facilities with dining room and lounge area was great, and for dinner I was able to order a meal and take to the room to eat. We missed breakfast as paperwork and preliminary’s at the hospital took longer than expected but we’ll make sure we sample this next time we need to be at LGH or in Launceston for other reasons. A definite rebooking accomodation!

The room was spacious and clean, lots of extra amenities and good pillows. Quiet location. Easy to find parking on the weekend. Amazing and friendly staff

The breakfast was a bit weird for what you paid for. $30 - I got a very small eggs + toast (couldn’t add things without additional costs) and I could only order 1 x meal but with extra coffee and juice. I thought it would be more buffet style. For that price I would go out to a cafe and not bother next time

Restaurant on site, very close to the Hospital as was visiting relatives. Staff were fantastic and able to accommodate when I extended the stay or had other family members visit. Parking was useful as hospital parking is scarce. Clean, comfy and spacious rooms. Laundry onsite too.

No room service but there is a restaurant on site during set hours. Unfortunately I missed most of the sittings but the breakfast I had was fantastic , great food, coffee and service.

Location is great for the hospital and central for the city (within walking distance) We were provided with another bed on request Small kitchette as part of the suite was useful.

Nothing to complain about at all. Would definitely stay there again. Would have appreciated room service but used Uber Eats instead which was fine and cafe across the road for breakfast (Aromas). So really not an issue. Was great to have two TVs and couch and table etc. Would be good to be able to cast to TVs - to show Netflix etc. as not much on TV. Ended up watching phones instead.

Very friendly staff who greeted me with a smile and were genuinely warm and welcoming. The room was very clean and the bed very comfortable.

The breakfast and dinner were average. Neither were very flavoursome (eggs Benedict for breakfast and salmon main for dinner). I was disappointed that room service couldn't be delivered to my room. I was able to order dinner from the restaurant for me to collect, but as I was in the middle of an online uni class, I needed to miss some of this while popping down to collect the food which wasn't ideal.

breakfast was very good really enjoyed it. staff their were also very friendly and the room was very clean thank you

when we arrived we were greeted very nice only on the second day when we complained that we both caught a cold due to the air conditioning/heating was not working and was told by one of the staff go to the chemist. we did have a heater brought to us which was very nice.

Rooms and location of the hotel is great. But best part of hotel is the staff and service they provide. Bathrooms are big and clean. Rooms are serviced daily.

Breakfast options are very limited specially for vegetarians. We had a single option to choose from breakfast everyday. But still we looked forward for the breakfast time due to warm welcome and friendly nature of Nicole at the breakfast restaurant. Everyday she would review our itinerary and suggest place to visit and where should we go for lunch and dinner.

On the Saturday morning the power went out in the area for nearly 2 hours . There was no communication from the hotel staff around this, no signs indicating where the stairwell was and no assistance in helping me down with my bags for check out, luckily I was on the first floor but still struggled with a sore knee down the flight of stairs