It was a very spacious room. Had everything you would need right in the room. Cookware, big bathroom, nice comfortable bed and a good location.

There was a lot of lady bugs crawling around on the windows and a few stink bugs that go into the room too from the screen door. The door frame and window frames were pretty dirty and saw quite a few dead ladybugs there too. The room itself was very nice and clean. It maybe needs to have some extra attention to those parts of it and possibly get a new screen door that doesn’t let bugs in constantly from outside. Otherwise nothing bad to say about the room.

Have stayed here many times and appreciate the updated furniture and decor. Staff at front desk very helpful. Good communication via text and in person. Received help to tip housekeeping virtually via new app. Concierges very welcoming and knowledgeable re activities. Well Spa massage, facial and manicure/pedicure excellent. Location of unit in preferred building 5/6 with enclosed entryway. Outdoor pool, Grand Geneva and Timber Ridge restaurants, easy parking. Balcony with view of golf course. Kitchen for in-unit meals. Dove soap. New coffeemaker and kitchen linens and soaps delivered fast when discovered missing. Looking forward to next visit already booked.

Thin walls mean conversations of guests next door audible.Steam room at Well Spa was out of order. No longer have recycling bin in room, nor is a recycling dumpster available anymore in the parking lot. Carried out and took home my own recyclables. Shared that comment with front desk.

We attended GaryCon during our trip, and the Holiday Inn Club was an amazing location and value. We especially appreciated the kitchen so we could make simple breakfasts, lunch sandwiches, etc. We probably saved $500 on eating out. The couch was very comfortable for our teenager, but our king bed was hard, a bit lumpy, and all the pillows were uncomfortable. The staff was excellent, when I asked for extra coffee at the front desk (at the Grand Geneva Hotel), they had it delivered to our door.

We enjoyed our stay in a 1-bedroom villa. The villa was spacious, exceptionally clean, and very well maintained. It featured a full kitchen that was stocked with everything we needed, from pots and pans to dishes, cups, and silverware. We particularly enjoyed the lovely view of the golf course from our villa, and the balcony where we sat and had coffee in the morning. The air conditioning worked perfectly, keeping us comfortable throughout our stay. The staff were super friendly and always willing to help. Easy access to downtown Lake Geneva.

Our villa had a connecting door to the neighboring unit, which could be convenient for larger groups. However, at times, we could hear the TV and conversations from next door. Also, check-out is at 10 a.m., which isn't ideal. Despite these minor issues, our overall experience was wonderful.

The villa rooms were great!

A courtesy fyi would be great to advise that there is a curfew for noise at the hotel. Our kids were having fun playing and a “noise” complaint was made and security came to our room. We barely get the chance to take the kids out on “mini vacations” and our kids were having fun. If I were to know about the noise ordinance, I would of made sure the kids were more quite. Other than that, everything else was great.

Absolutely perfect and beautiful! We traveled for our son's wedding at the Grand Geneva resort. We booked this separately from the other wedding block rooms at the main resort. We needed room for family to hang out together in a comfortable location, so we had two rooms joined to make for a "sleeps 8" configuration. We were concerned about this resort being a typical Holiday Inn, hard to access, and unimpressive. We were totally blown away! Our rooms were essentially a step above the main Grand Geneva resort rooms. While there is no free breakfast, our rooms both had a complete kitchen with full-size appliances and utensils/cups/cookware. They both also had a washer and dryer. We did enjoy a buffet breakfast at the main resort, which was a great price per person (under $20) and delicious. There was plenty of parking in every lot. The pool was warm and refreshing. Towels are provided at the pool entrance. Big takeaway - this IS part of the Grand Geneva!

(Seriously, we loved everything!) An explanation is needed that this Holiday Inn is part of the Grand Geneva Resort, and not a "Holiday Inn." It was definitely a wonderful surprise, however! Also, check-in is AT the resort, the same desks for the main resort guests. While we couldn't figure out how to walk to the main resort, right over the wall and up the hill, we simply drove.

Love this property. We’ve stayed here numerous times and this had to be the best room we’ve been in yet. Everything was clean the air conditioning work great since it was warm out. We got to enjoy the pool two days. We went over to the grand Geneva and enjoyed a snack and in front of the beautiful fire pit and the view. Looking forward to going back.

WeGot a little trouble at the pool putting up the umbrellas as you need to be fairly tall. I would’ve liked to already staged and set up when the pool opens. And apparently the hot tub is having issues with some sensor that needs to be replaced so it wasn’t warm the second day we were there.

The rooms were very nice, clean and spacious. The grounds are beautiful. There are places to barbecue and picnic. The kitchen was well stocked with every appliance you could possibly need on a vacation. The staff were very nice and accommodating.

Need places in the bathroom to hang up wet towels. The outdoor pool is a bit small for such a large facility especially in the hot summer.

The location was perfect not far from downtown at all

Only thing I would say is when it came close to check out the maid came twice, once at 8:45 ( when check out isn't until 11am. she came again at 10:40 this time she knocked on the door and came in while we were getting ready.

We stayed in building 5 and I really liked in what enclosed. The pool is walking distance The room is comfortable and very homey

The back door going to the patio didn’t latch when it was shut. Therefore, when we closed the front door the back door would pop open.