Standard ibis format but above average in all respects. Superb location next to train station and across road from city wall. Rooms sound isolation from trains and traffic virtually complete. Interior sound isolation also excellent. Usual super comfy mattress. Clean. Fast wifi. Staff friendly and helpful. For Avignon prices good value for money when we booked.

Bed linen clean no smell. Why were all the towels washed in fragranced detergent. If towels clean no fragrance necessary. Increasingly most big hotel chains would not use these detergents. Irritating for many folk and the chemicals wash into our waterways.

The hotel is good but the cashback from Booking.com is still outstanding. It repeatedly sent emails saying that update of my credit card was required. I have checked with the card issuer which has confirmed that my card is in order. I have updated Booking.com with this card several times but no cashback has been made till now. There is no way for me to reflect to Booking.com but this channel. Please action immediately and do not use my card not in order as an excuse. In fact, Booking.com has made cash payout to me via the same card successfully few months ago

The hotel is good but the cashback from Booking.com is still outstanding. It repeatedly sent emails saying that update of my credit card was required. I have checked with the card issuer which has confirmed that my card is in order. I have updated Booking.com with this card several times but no cashback has been made till now. There is no way for me to reflect to Booking.com but this channel. Please action immediately and do not use my card not in order as an excuse. In fact, Booking.com has made cash payout to me via the same card successfully few months ago

We travelled by train from the UK and stayed at the beginning and end of our holiday. The location was perfect - a 2 minute walk to the station and car park. The room was clean and quiet with lovely views over the old city walls.

The room would be a little cramped if staying for more than one or two nights. The first room we stayed in was a bit stuffy as air con wasn’t great, the second was ok but the hairdryer didn’t work. I was offered another room but I’d already unpacked, all I wanted was a hairdryer but they didn’t have any spares so I used the one in my friends room.

The hotel is simple, but on the plus side, the interiors have been recently renovated. During our stay, the area was rather chaotic due to the reconstruction works of Avignon's central station. The historic centre of the city is a short walk away. The price of parking at the central station was acceptable for an overnight stay (12 hours cost 12 euros aprox).

The room we stayed in was small and the bathroom needs better maintenance to match the rest of the decor. The bottle of soap for hand washing was empty, only two very well worn towels were provided. The 1st floor is not easily accessible for wheelchairs due to the few steps to climb. The price/quality ratio is not convincing. There was no minibar, instead there were vending machines for drinks and food.

Brilliant location right next to the train station and across from the historic town walls. Comfortable, small rooms. Breakfast was the highlight of every day - such a variety of food and excellent quality. Bar staff were friendly and the happy hour prices very acceptable,

Re-construction of pathways made access a little difficult - NOT the hotel's fault - and it will be great when it is finished.

Great value, comfy bed, good location. We actually had breakfast and dinner as part of our package, though dinner was hit or miss, and despite the language barrier, Karima who served us really did her utmost to look after us and she was just great!

Having arrived early, the receptionist lectured us because we had booked through booking.com. we couldn't check in until 3 pm. However, having then filled in forms and joining the Ibis scheme, we were given a room straight away! Because of building work, not straight forward trying to find main reception.

The location was perfect between Ty of the train station and bus station. Also opposite one of the entrances into the walled city of Avignon. Good choice of breakfast.

Not the most comfortable of beds. Twin room beds were so narrow. Even though was only myself .

Jesus, the receptionist, spoke English very well and was very accommodating and welcoming, he offered us free complimentary snacks upon our arrival and helped us check in our bags.

Rooms were smaller than expected but they were enough to do the job for one night. Although their direct message to us through booking.com promised a welcome coffee, we had not received it. Construction around the Gare made it inconvenient to park by the hotel entrance and unload, and the parking, once we found it, had no active charging stations for hybrid cars. We had to haul all our 6 luggage pieces into 4 different elevators to get to our room.

Location is good, near the train station and walking distance to the Avignon old center. The sound isolation was good, so no noise from outside. The room was clean.

The rooms are really tiny. Not so much space to maneuver a big luggage. The hotel rooms needs to be refurbished. The breakfast was basic continental, not bad, but it wasn't too much variation. Arround the hotel and the train station, there is a construction site, so the access to the hotel is not easy and you need to pass some kind of passage which is not really friendly (smell, dirt...).

Great location next to Avignon Centre Gare. It was very convenient for walking into the old part of Avignon as well as hopping on a train to visit other nearby destinations. Facilities were comfortable and clean. Staff were always friendly and helpful.

Can't think of any complaints (except my usual that I wish the room had more hangars).