We only stayed 1 night as we were going on the 1000 Islands cruise with Boldt Castle the following day (which was excellent) and the motel was perfect for us. It was about a 25 min walk to the quay and only 10-15 mins to the bars & restaurants of Gananoque. The rooms were large with 2 Queen size beds in each. There was also a mini fridge in the rooms which was very handy as it was very hot during our stay. The rooms had very large AC units that worked really well. The pool was open and seemed to be popular but we didn't have time to use it.

The bathrooms were a little old, the breakfast choices (coffee, muffins, cereal bars, yoghurt and fruit) was a little basic and the AC units were quite loud but overall it was excellent value for money.

The lady at the front desk upon my arrival was very friendly, helpful and polite. She checked me in in less than 3mins, I was happy about that, she also came outside in the cold to show me where to park and how to get to the room so I wouldn't be driving around in circles. The outside of this property was very clean and appealing, the parking spaces are large enough that when you open your doors you don't touch the other vehicle beside you. They have an outdoor pool that is fenced in with a high enough fence that little ones can't wonder off and fall in. I was there for only one evening and have been there in the past and will continue returning each time should I require a room. Thank you Dave

There was no coffee machine in the room, you had to go back to the main building to get coffee if you wanted one but it's not a big deal oh and the pool was closed, It was to chilly to go swimming anyhow. (Nov) Everything else was great

The beds were comfortable with clean sheets, microwave in room, coffee maker were not in there but coffee available in receptions at all times. Tv with good signal and WiFi were working okay too

As was it winter, outside of property were lots of ice, I think staff should care about it more and put a salt on it or some soil so it wasn’t slippery as I almost felt. Breakfast should have better or more options.

The staff is very friendly. The room was spacious and very clean. There's a lot of parking, so no need to worry about that and it was very quiet. The location is on the main street going through town and very close to stores, Canadian Tire, fuel stations and even EV charging points (Canadian tire parking lot) I've been here before and will return again. Thank you Dave

The hot water took a little bit to arrive but there was a hockey game going on in town so there was alot of guests using it, once it warmed up it was hot. Just be patient and give it a chance, it'll be there.

The gentleman at the front desk was very nice and professional but still friendly. I liked that it was easy to find. The continental breakfast was nice. They have a fancy coffee machine in the office, rather than coffee makers in the room. The pool was heated and the area around it was tidy and inviting.

The towels were VERY OLD AND WORN. The room was dated but ok however, the bathroom was terrible. It was beyond dated and the "chrome" was marked, the powder coated window had previous guests names etched into them, there was hair in the shower, on the towel and on the baseboard heater. Really gross 😝.

Great staff, room was spacious, bed was comfortable and it was nice to have a smart tv in the room

Not enough attention to detail, there were hairs on towel and in tub, the carpet hadn’t been vacuumed and there were someone’s clothes left hanging behind the door in the washroom.

The rooms are nice and spacious. Beds are so comfy. Nice to have a little breakfast and drinks . Close to everything. Perfect area for your motel.

The rooms are needing some attention. Bathroom shower not working well. Bathroom needs cleaning around shower wall and toilet. Needs some paint, renos. .... Still a nice little place to stay.

It was a decent sized perfectly good motel type place to say with very good value for money. Plenty of places to eat around the vicinity of the hotel.

Nothing not to like but just for information breakfast is a grab and go muffins, yoghurt and coffee type of thing and it is a bit of a stroll to the waterfront area but nothing too drastic at all

I asked specically to be located in quiet area and easy to get to pool for kids. I got exactly what i wanted. Pool was nice and rooms were clean and beds were great. Everything was great. Definitely would come back.

I was charged twice. I understand was a mistake but had to call 4 times to clear the problem. I didnt get any feedback. I had to call each time to see if problem was resolved. Finally my 4 th call with Somer it was resolved in a few minutes.

Clean and comfortable motel in Gananoque. Very good option for the price. Free hot drinks all day in the lobby and easy breakfast items in the morning. Free Wifi.

Wifi was not very strong, so some applications did not work. Roku TV instead of cable TV, so we couldn't watch the sports we were hoping to watch.