Everything was perfect! The staff were friendly, the room was really clean. The breakfast was good, and the hot cinnamon rolls were wonderful. The only issue for me was the Wi-Fi.

The downside was the extremely poor and unstable Wi-Fi connection, making it difficult to use the internet effectively. Additionally, there were noises from the highway. The window is facing the highway. If you are sensitive to noise, do not book rooms on the highway side.

The staff was amazing and friendly. The woman worker at the front desk somana??? She is AWESOME!!! A TRUE TREASURE. Holiday Inn is lucky to have her. And the Gentleman who also worked the counter Payne?? Was also AWESOME!!! 2 AMAZING WORKERS. IM NOT SURE if this is their correct names but they deserve recognition..... truly AWESOME...... WE WERE BLESSED TO HAVE MET THEM BOTH........

Our experience was great! The only complaint was breakfast, some of it sat and was old and when new brought in, the old was left in the tray, but this is just a minor detail.

I’m forever grateful for allowing the early check in as I was feeling a little under the weather so was able to get some extra leisure time in. I liked what I assume is a fairly recent remodeling of the hotel. liked the colour scheme choices

A little noisy due to proximity of the freeway and the planes constantly flying overhead

Great location for Tempe and the Airport. Staff were all super friendly and helpful. Room was spacious and clean and the quality of the breakfast was an unexpected bonus.

Not an issue for us but our room was quite near the road and you can hear traffic so very light sleepers might want to look at a different room option.

Location was great! Near Tempe Town Lake and ASU. It was very clean and felt comfortable. The breakfast was good. It has a good variety, though the pancake machine didn’t work, so it’s was basically little omelets, sausage, bacon, bananas, oranges, yogurt, bagels, toast, muffins, instant oatmeal, milk, juices... not super amazing, but certainly nice to have just there in the hotel and ready for you. We grabbed a couple things to snack on during the day—can’t beat that. They close the door promptly at the end of the time window, so don’t be late or you’ll miss it! The girl that checked us in was super pleasant (it was almost 1am because our flight was rerouted through another airport due to stormy weather). She could tell it was a long day and offered us a complimentary snack from their little store. The staff helped quickly with our other requests during the few days of our stay. We also liked the elevator :)

There was no hook for the hand towel in the bathroom. There were airplanes flying over often which didn’t wake me up, but I noticed at times when we were already awake. If you’re a light sleeper, you may want to stay a little further away from the airport. No pool. We did smell drugs from a near by room, by only in the hallway. Our room smelled nice. Bed a little stiff for me personally, but husband was comfortable.

Very friendly staff. Really good and lively location. Centrally placed. Nice breakfast. Warm vibe. Clean rooms. Comfortable stay. Hassel free.

Pool was a little small and not as clean as i expected in comparison to the rest of the hotel.

The Property is clean and the decor is fresh. The elevator is smooth quiet and quick. I loved being on the top floor, and I use stairs for my exercise. The breakfast is spectacular, with a variety of selections. The coffee was perfect, never even used the one in my room. The bed and linens were perfect. The hot water was fast when I needed it in the morning and after running.

There is not one thing I didn’t like about this property.

I like that the hotel attendant was so helpful in getting me situated into my room with an early check in. Also the morning breakfast was great in the morning.

The only thing was when i was eating in the lobby in the morning they did not clean the top of the windows when i looked up.

This Express was perfectly placed for graduation ceremonies at ASU. We enjoyed the breakfasts. Room was very nice.

Well, I was a bit shocked by the price, having been to Tempe to see the grandchildren over their years there. But the prices of the rooms during graduation were eye-popping.

Staff are very friendly and accommodating. Breakfast is awesome! We especially like the location because it's near the freeway and ASU. Also, the parking lot is well lit, and we feel safe that our car will not be towed or broken in to.