The location and everything the room offered was exactly what we were looking for. It was close to RMNP and made for very easy access. It also had easy access to the town, we even walked in most days. The room's small kitchen and coffee maker came in clutch for some early mornings before heading out for a hike.

The room got really warm throughout the day and made it a warm room to sleep in. The restaurant requires reservation which since we played the day by ear, we never got to take advantage of. The restaurant list was nice but didn't give much of a price range which could have helped a little - but not a big deal

The location was beautiful with our view over Estes Park. The hotel location was also perfect to get onto the highway to explore the parks. It was too far (and the hill too steep) from downtown to walk but that was not an issue since we had a car. We really appreciated the staff telling us upon arrival about the system for National Park access so that we did not miss out on our hikes!

There were a few suite repairs to be done ( Kitchen taps leaks & windows were difficult to adjust but did open easily for safety). We did inform the staff about the issues when we left, so hopefully they are taken care of now.

Very nice location and old historic lodge with a lot of characters. Unfortunately, they don't provide breakfast - reason why it is NOT very good or excellent! Dinner meals appeared to be managed by another company / group - very strange and not very convenient to be obliged to pay separately!

Absence of breakfast! Very slow checking process! Too archaic, old fashion style! It should be significantly facilitated for HHonors members - 2 min max. instead of 10-12 min. We should receive HHonors Points for this stay!

Loved the lodge itself. The location was pretty good and quiet. The room was nice and we liked the view of the mountain.

It would have been nice to have a queen size bed instead of a full. I had put in a special request to let us check in a little early like an hour would have been nice. It was our 25th anniversary. They took my number and said they would call us when the room was ready, but we never heard from them so we ended up checking in at the normal time. That was disappointing.

Location and the nostalgia that it evoked. Alpine flare with all the comforts but history seeped even through the key lock which was old fashioned brass. We had 2tv’s, two bathrooms and a really nice kitchen. Clean and peaceful.

I wish the restaurant would have better menu and would offer breakfast. The view and capacity is just spectacular.

Great location for access to the route for Rocky Mountain National Park. A short drive to grocery store, and other services in town. Staff was helpful with suggestions for our stay. Also, the restaurant on site was great! If you want the experience of a cookie-cutter bland hotel chain, this is not your hotel--however, if you want to experience a historical lodge with wood floors, antique furniture, and learning about the family history of this mountain lodge and mountain memorabilia, then the Crags Lodge is the respite you are looking for.

This is an awesome place. Great location. Great views. Each room is different. Barb at the front desk was awesome, recommended great restaurant and brewpub. She said her goal is to make sure all the customers are happy. I’ve travelled to top notch hotels and resorts on multiple continents and I would put her at the top for all around people and customer service skills.

Nothing. It was a great spot. I went off season so it was very quiet.

We loved the uniqueness and the ambiance of this hotel, as well as the beautiful views of the town and mountains from the patio deck outside the back of the hotel. Our room had a living room, a small, equipped kitchen, and a bedroom, which was a pleasant surprise that made our stay so much nicer than just a hotel room.

We knew there was a restaurant in the hotel, which we would have loved to dine at, but we were not aware that it was not open on Tuesdays and Wednesdays, which were the two days we were there.

Everything about the stay was amazing especially the staff. They went above and beyond to make sure everything was perfect, checking on us frequently via text. Very welcoming and pleasant.

Over looked the town of Estes,Relaxing and quiet during the week.

No Air-conditioning they did provide Fans No Breakfast service cook your or go down town and find a restsurant