Jamie in the breakfast buffet was amazing in her customer service. I picked this place because of the refrigerator and microwave, despite being 20 mins away where I had to meet my skating camp. Because of her professionalism I would pick Viaggio again.

Multiple marks in the bed sheet not visible to the common eye. I don’t doubt of their cleanliness but I think their cleaning products weren’t helping there.

The staff were all amazing, nothing was too much trouble, the bed is super big and comfortable, nice toiletries, room comes with a fridge and a microwave so you be self sufficient

Airport shuttle as advertised is not actually available although when I mentioned this to them they said they would update the listing, they were more than helpful in booking a taxi. Wi-fi didnt work but they said they were getting it fixed. The gym could have more variety.

This modern hotel is perfectly located for the hipster Chapinero, but not in the middle. Near the Translineo, services, and the STAFF WAS EXCELLENT! Breakfast was delicious!

Nothing

the location is great and the room is comfortable. that hotel has the necessary to pass the night however the room doesn’t have a iron. I think is very important to travelers

just that I talk before. that hotel doesn’t have iron

Extremely comfortable bed and delicious breakfast. The rooms are spacious and clean. The staff is friendly and did their best despite the language barrier.

I made several requests in writing through the booking app for the airport shuttle and received no response. I even attempted calling the hotel several times before boarding the plane and there was no response. They should check their messages online more often.

Large spacious room with big comfortable bed. hot shower and location were great and quiet

We only stayed 2 nights but there was no room clean. Reception need to open the front door for you when you leave and arrive.

Location was close to some great restaurants and a short taxi to all the main attractions. Very clean and friendly approachable staff.

Not to be picky but the shower head was horrible. Who ever designed it needs a new career. All it was is a hose which did connect to the wall but the water would go straight onto the floor if it was in and connected to the wall. The only option was to turn it off while using the soap then rinse.

Clean and comfortable,

The room was very cold 🥶 with no heater or even a space heater so we were miserable even though it was a very clean room and comfortable

Room very comfortable and clean. The stuff fun and polite. The surrounding area is nice. Overall, recommended 100%!

Nothing

The Hotel was great for the price. Staff was friendly. Breakfast was good

2 issues need to be addressed. 1. Better towels 2. I had a issue with the bathroom sink was leaking alot of water.