Queries were relatively quickly answered on Booking.com. Check In process was quick and smooth. Staff were very friendly and accommodating. The Junior Suite was very spacious. Breakfast was great.

Although the breakfast was great, there wasn't a huge selection. Security could be improved-as we were checking in, a foul mouthed lady entered the reception area and started screaming and shouting. Though the staff did manage this well. Price was a bit much.

My stay at this charming boutique hotel was nothing short of exceptional! The hotel’s beautifully retained period features, from the intricate moldings to the vintage furnishings, created a warm and inviting atmosphere. The rooms were a perfect blend of historic charm and modern comfort. The attention to detail in the decor was impeccable, with thoughtful touches like antique lamps and luxurious linens. Yet, the modern amenities—like the plush bedding and high-speed Wi-Fi—ensured a completely comfortable stay. The staff was incredibly attentive and personable, especially the front of house at check in and check out. I can’t recommend this gem enough for anyone looking for an unforgettable and unique experience. I’ll definitely be back!

Nothing at all

Loved the garden, patio etc sunny fab

1. Speed of the bar average 20mins to get a drink, x 3 in the afternoon =an hour queuing. Bar Room has too many tables and chairs makes it very cramps when in the queue, take one side out, the bar is huge compared to ones I have worked in, organisation would make it better. One for the kitchen, when doing an English Breakfast never never deep fry mushrooms !!! Killed them

The breakfast is on par I’m afraid with Premier inns You need to think seriously if you want to fill your hotel . The outside Parking is atrocious. Moving suitcases ( needed 2) to the car park on what can only be described as shingle is a real let down

See above No lift due to the supposed historic listing Is an excuse The disabled act easily works with historic England I found 2places a simple persons/ wheelchair lift could be fitted ! The fact your Reception reacted so positively 1. Upgrading us 2. Moving quickly with helping the suitcases was a very clever move Those two points alone meant we did not give up and drive somewhere else . Your breakfast chap was on his own and struggling until who I assumed was the DM or poss GM grappled a cloth and cleaner and cleaned the tables as we finished our breakfast a young lady ( extra) turned up

Staff friendly and attentive, nothing they wouldn’t do to help us out. Comfy beds and super clean. The bar area is nice to have a drink after a long day and the drinks are fresh.

We have stayed twice and both times there has been very busy weddings, this isn’t a huge problem as it’s a wedding venue but it can be very loud and unfortunately in the middle of the night there were wedding guests running down the corridor shouting and woke us up.

Such a pretty building with huge ceilings which is made even more special with the beautiful flowers and lighting - modern twists in traditional fittings. All staff were really friendly, genuinely interested in making your stay the best possible. The food was amazing (breakfast and dinner) - such a special stay that we both loved

Noting - there was even a swing outdoors hanging from a tree which you can relax on

Breakfast was ok. Easy make pot porridge with boiling water added is a bit disappointing when in the home of porridge. Stove cooked oats isn’t hard and not expensive.

The hotel is not a good venue for travellers as - understandably- the venue is dominated by the large amount of weddings held there. Noise is a major issue.

The Sirloin steak was probably the best I have ever had , and I have had a few over they years in so called steak houses , compliments to the their team , Breakfast no different . They can certainly cook some poached eggs to perfection. Very nice well presented atmosphere to eat in. Would definitely recommend this what a gem.

It would be great if they had a facility for Spa / Wellness . Maybe a small pool with Sauna steam room etc. It would elevate the experience to an exceptional standard.

Pre Check in and Disabled parking ease. Room facilities excellent, maybe include some instant coffee as pods quality and strength not always required Location convenience, having been before access via service road easier, not the signposted entrance route

Mattress great for absorbtion of your body but moulded to other users a bit so maybe replump between guests as turning within a gulley strange. Cooked breakfast is well prepared and very tasty, maybe cereal area needs consideration, add yogurt, fruit and more cereal choice, a bit sparce Brush chairs after evening use. Crumbs noted and some looked tired and grubby with hand marks

Because of the black mould on the window frames issue (see below), the hotel offered me complimentary breakfast in compensation. However, for someone who suffers from food intolerances, there was very limited choice on the breakfast buffet and menu.

There was black mould on the window frames of several of the rooms I viewed, before settling on a room with the least mould.