The hospitality and warm accommodation of the hosts At the reception Diego and Marco and the Filipino orderly who are so welcoming especially Maam Arlene. There are many Filipinos working in the hotel. Room is clean newly renovated and the most important thing is that you can leave your luggages anytime free of charge especially if you want to go anywhere in Europe not bringing a lot of luggages. You can make Marco polo your home away from home. When we arrived from our Eastern Medittaranean Cruise our luggages that we left behind are already in our room. Diego and Marco gave us a very nice room amd we were able to check in early prior to the usual check in. We are so delighted to arrive from our Cruise that everything is taken care of already. Another important matters: - Near Roma Termini train station just 5 minutes walk - Near restaurants and chinese restaurants -Secure environment -Excellent place to stay. For sure we will come back again with our Family-. Perfect 10

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The location near the train station is excellent for someone wanting to sleep then catch the train to the airport. There are plenty of places to eat nearby including the places at the train station like Eataly and some pizza by the slice places, etc. The area is as safe as can be considering its closeness to the station. There is also a smaller grocery store nearby where you can get anything you need. I didn't hear any noises during the night from other people coming and going.

There was no electrical plug near the bed. I use my phone for white noise and luckily I had a longer cord but it still wasn't quite long enough.

Again, don't get put off by the building maintenance work to get to Level 3 where the hotel is located. This lift is small but perfect and the stairs are easy as well. (see my review on November 19th as well) I hadn't intended to book again on this Rome visit but my initial hotel could not extend my stay, AND I am so glad they couldn't. Upon my return I was lucky enough to be upgraded from my internal room to a street view room. The room was great, full of light, with windows that opened, big wardrobe, safe & fridge. The bathroom was large & product was very nice. Booking a street view would be highly recommended. While the furnishings are older in style, the rooms are spotless, linen fresh and white. The staff as always were helpful & knowing someone was there 24x7 gave great piece of mind. I did not get a chance to try the breakfast, however the hotel did recommend 'The Bramble' for dinner, it was close by, the food & beverages good. It did remind me a little of an American Sports Bar, but not overly noisy.

The gap between toilet & shower was tight, it's an observation for very tall people.

Firstly, don't get put off by the building maintenance work to get to Level 3 where the hotel is located. This lift is small but perfect and the stairs are easy as well. The staff were extremely helpful, always happy to help. As a solo traveller I also loved that front desk had someone 24x7. They also offer a luggage storage, long & short term. I booked the hotel for it's location, a 2 minute walk to Roma Termini, and it was 2 minutes. I booked an internal room, with large windows that could open which was great. The view was nothing special, but it was quiet. As one night only, I wasn't concerned about the view. The room was quiet, high ceilings, standard room amenities but loved the fridge & safe. It was a good size & I can say the bed & pillows were very comfortable. The bathroom did have a step up the toilet which was unusual but you got used to it. The shower pressure was good & water hot. I did not eat at the restaurant due to travel times only, but did find ample restaurants around the area for all times of the day. Would definitely return.

All the staff were very kind and helpful, the room was super comfortable and everything was very clean. The breakfast is small, but everything was delicious! And the location is perfect, just 4 min walking from the train/metro station.

The elevator is very small, I think it fits just 2 people per time (but it wasn’t really a problem for me, just something that could be better but I know it’s not easy to be “fixed”)

It's like a home away from home. Everything i need are provided. The rooms are cleaned daily and the linens are changed crisp and clean daily. I like its proximity to the Roma Termini. And i love the feeling of security and safety of the place being on the 3rd floor.

No kettle for me when I need hot water in the evening to drink my tea.

The size of my room was nice and big since I booked a large room. The bathroom looks like it was newly renovated as well.

there was a kettle but no cup or tea/coffee to make in the room. A small tray with them on would be a nice addition. Additionally, complimentary slippers would be a good addition to the room that I booked, whether it be cheap or nice looking.

Location to Termini. Cleanliness. Value for money.

Entrance is confusing as the hotel is on the 3rd floor. Up a lift or stairs. Ground entrance needs to be made more welcoming eg plants and flowers and seating... Also woken one morning by other inconsiderate guests shouting to their baby 1,2,3...whilst they were checking out. Room 312 paintwork needs updating as child scribbles on wall.

Had a great stay here last week. The staff were friendly and helpful, the rooms were very clean, the bed comfortable and the heating was amazing (much needed in 6 degrees!) Location wise it is 2 mins from Termini in a nice area. I was a little concerned before we went given the location close to the station, but there was absolutely no reason to be… I felt very safe at all times. Would definitely return

First time in Rome, didn’t know what to expect with the hotel. Very pleased with what we had. Hotel staff was lovely, accommodation was perfect for what we needed. Very clean and spacious room. Breakfast was great but not included (8 euro). All in all very happy. Within 5 mins walk from the train station. Then walking distance to everything, colosseum, if you wanted a good walk you can walk to the Vatican and basically see all you want to within walking distance. Great stay R.