Despite being around for more than 2 decade, the hotel definitely surprised me with its well-maintained facilities and building. We got the room with bathtub and I love the size of it. Also, the breakfast range is super good and the food were delicious. Kudos to the chef! I was really surprised. The last time I was in Eastin Hotel was back in early 2000 for our company's annual dinner. I highly recommend this place for its location and service. The staff were friendly, helpful and efficient.

The foyer area on our floor (Level 13) has some musky carpet smell but it is expected. It was not too bad.

The bed are very comfortable.

The staff doesn't hav smile n not friendly. I booked my room arounf 7 plus using online platform. When I reached the hotel lobby, the staff told me that they only hav two single bed available which is not tally with the information given during my booking. When she key in all the booking number n other information, she realise I book a deluxe room. She never apologise on the matter.. During The whole conversation, from start till end, there are not a single smile on her face.

The room was spacious. Worth for money. At first I couldn't get in to the room as couldn't open the door after multiple scanning. I went to reception again to check out the reason and within minutes they changed my room and I impressed with their actions because not required to wait for long hour.

The water pressure from tap and shower inconsistent. Difficulty to balance the water's temperature. My opinion for the parking flat rate RM3 can be waived (considerable)

Stayed on one of the exec floors, the room was designed to easily set up my workstation and start working. WIFI was very good: could have video meeting with strong network connection. In-room dining menu was extensive, and the food is good across the different offerings. Basically, for work travel, you can really just rely on the hotel and not have to worry about much. Bed very supportive and comfortable. Good practice of travel sustainability: can see how waste is reduced, without skimping on comfort. I can deal with fewer towels if the bath and shower are strong and warm enough. Hotel is generally well maintained. Hotel also very respectful and courteous to all class of travellers.

I felt the locking device on my room looked a bit dated and would have appreciated an additional chain or turn handle lock; but eventually this was fine, by trial and error found out that the lock worked well.

Location, parking spot and parking rates, close to Damansara Uptown. Lovely sized room, clean and no odor. Would come again purely for the location. Quiet at night without any traffic sound since its located right beside the highway

requested from the front desk(lobby) to request for 2 bottles of drinking water due to we stayed for 3days 2nights. Requested on 1st night at 9.30pm. Waited till 10.30pm. Room service have not appeared. Walked to the front desk and request again and the staff were shocked that the water were not yet delivered. and they made a call to request again. Till next day, it was not delivered. Utter poor service by the room service staffs. to Reward Eastin Hotel a solid 10/10 is impossible if this issue occurs. Please improve the service

Spacious, clean and comfortable. Good Breakfast!

Limited channels and repetitive TV movies. Kindly provide more international channels like Chinese, Tamil, Hindi and etc.

Location and a few choices of restaurants available.

Air conditioning in the room was not working well. Although adjusted to highest fan speed and 15 degrees temperature, the room was warm. Staff didn’t remind the validation of parking using TNG card during checking out even giving the car registration number during check in. So had to quickly return back to hotel counter when at the hotel car park.

A quiet and peaceful atmosphere where you can wind down from hectic weekdays' schedule. Staff were great and accommodative. The respond time to request is good. Breakfast spread was good and tasty. The nasi lemak is a must try dish and the chicken curry is superb. In all, Eastin offers tasty food varieties including chinese and japanese cuisine. I'll be back for more.

I like the swimming pool and the hotel design. Old fashioned hotel, but means larger room size and equipped with bath tub. Swimming pool with tropical design and trees, sitting down in the pool in a hot day while covered by the tree is so relaxing. Location is good. Nearby to many places and traffic is good.

Initially the room aircon was not so cool, we called the staff and get it fixed. Even the call centre call back to us to verify the fix - nice gesture!

Good location

Check in was a bit slow Specially at 11pm at night Regarding communication between hotel: when I book they send weird message “about some request and it will be happen incase its available” didn’t do any request! And txt them but 0 replies, specially when I boom last moment and whole trip was worried if room will be available.