This was a really great hotel in every respect except for one big problem, which ruins all the efforts for the staff to provide a quality stay. The other guests near our room were obnoxiously loud… We have been to Japan thirty times now, we have never experienced guests like these in the neighboring rooms having conversations like these where they were screaming for hours. It seemed the noise was coming from above us despite the quiet room when we first went to sleep. We wee in room 807…

Other than the awful guests noise, this was a perfect hotel.

Just a block away from JR station, with a 7-11 around the corner. It is better value than the more premium station-front hotel but not at all less in quality. Everything was clean and well-maintained. The front desk staff were polite and helpful, we managed to ask about sending our luggage by courier using simple English words. There is coin laundry (laundry powder provided and has a dryer)

The room only has a single-leaf window and the dark-coloured interior might not be everyone's cup of tea, but these didn't bother us.

We had an amazing and awesome experience at Wakayama Urban Hotel. First and foremost, the staff at the front desk were very kind and professional - top notch. The hotel feel was very luxurious. The room size was good. Another bonus - the hotel is only 5 min walk to a decent-size supermarket. Breakfast was served on a second floor. We found our breakfast time was super relaxing - probably the music they played, the luxurious setting, or the open view to the lobby we don't know...- just simply incredible!!!

Nothing!

It was close to the station and some really good eateries. The hotel was clean and had very comfy beds. The staff at the reception was helpful and allowed me to leave my luggage as I killed time when I couldn't get my train ticket.

There was no safe in the room, which would've been good. The staff spoke limited English, but they were helpful.

Hotel located in a very convenient location, next to the station. L9ts of good restaurants nearby. Staff were friendly and helpful. Breakfast was good as well. Room very spacious and comfortable, had all I required. Easy to recommend if visiting Wakayama.

Nothing.

Very spacious rooms in a very good location, right next to the station. They have parking spaces if you come by car. The rooms have individual controll aircon units which was very nice.

Pillow were a bit hard for my liking, but that is personal preference

it is near the station, there's a convenience store nearby, the breakfast is great, the staff made an effort to communicate in English

the toilet could have been a bit cleaner, couldn't figure out the TV but it's fine

Very close to Wakayama JR station. The staff was very polite and the room was massive actually. I was so surprised by how large the room was and I booked a standard one. Clean and spacious. They provide pajamas and toiletries as well as a kettle.

Despite being on the top floor there was no window in my room unfortunately so there was no view.

Near the hotel, although a word of advice would be to go out from the central gate of Wakayama Station, turn right and take the elevator down to rhetorical basement, go through the underpass and take the lift up on the east side to get to the hotel. Serves a good breakfast. Rooms were big and beds were very comfortable!

Not staying here for many more nights!

Near the hotel, although a word of advice would be to go out from the central gate of Wakayama Station, turn right and take the elevator down to rhetorical basement, go through the underpass and take the lift up on the east side to get to the hotel. Serves a good breakfast. Rooms were big and beds were very comfortable!

Not staying here for many more nights.