Everything! The staff were super friendly and helpful from check-in to check-out. Our room was perfectly laid out and clean and perfectly appointed. Loved the windows to the street. It was warm and cozy when we wanted and nice and cool when we needed it to be. One of the best rooms I’ve ever slept in. The bed was amazing! Live the location as it wasn’t in the hustle and bustle of downtown. The train station is right outside the front door so not is easy to get anywhere you want. No parking lot but there is street side parking all over the place. If we return to Hamburg, we will be staying at Clouneys!

1. The staff is very friendly and attentive. 2. The services are impeccable; everything is of high quality! 3. The parking spots operate with a parking card, making them almost free. 4. The supermarket across the street is open from 7 a.m. to 9 p.m.

1. No central air conditioning. Unfortunately, it was too hot, and the air conditioner wasn't up to the task :( 2. If the windows are open, you can hear the metro stopping right in front of the hotel, as well as the conversations of people sitting on the terrace. 3. The hotel is located too far from the city center.

The Staff is very friendly and helpful. The room was super clean, the bed was very comfortable and a nice addition was the free coffee and tea in the room. The breakfast was tasty and had a good variety. The restaurant has a very good menu and the food was very tasty. The hotel is close to the S Bahn Station Wellingsbuettel and also close to the Alsterwanderweg.

- Good, quiet location. - 30m away from S-Bahn. Direct connection to city center (30min). 20 min to airport. - Consumer market, good bakery and Turkish take away within 50m. - Rather small, but clean and aesthetically pleasing room. - Nice little worktable. Comfortable bed. Good sleep. - After check-in I realized that one item got lost on the trip to the hotel. The staff took the time to organize and alternative item.

- Breakfast was rather underwhelming for the price of 25 Euro. - Room wasn't cleaned up twice, despite having put the sign on the door handle. - Very small fridge. - Mixed staff demeanor. Overall friendly though. - Wifi wasn't available for two days, but alternative a) Mobyclick free Wifi was available by an other service provider b) was it got fixed after the weekend quickly.

Clounys is essentially a tiny five-star-hotel. At least that is how the interior feels. Every handle, every piece of furniture and every surface is of high quality, designed by Bielefelder Werkstätten, I have been told. Especially the beds and bedding are amazing. The staff is very friendly and relaxed, they have a sense of humor and are informal. Please stay like that. There is also a top notch restaurant, which offers delicious food throughout the day. Clounys is right next to a subway station and since it is located in a shopping street, there is everything you need for a perfect northern Hamburg stay in 3 minute walking distance: supermarket, dry cleaner, pharmacy, undertaker. Also, minutes away: The beautiful Alsterpark, which feels more like an old growth forest.

Is there room for a gym in the building?

Clouny's Boutique Hotel was AMAZING !! It was so new- the cab driver didn't know that it now was also a Hotel, knowing it only as a Restaurant. I was very very late arriving - and the night staff were there to greet me. I quickly retired to the room to let the staff rest. When I came down the following morning, I found the WIFI Password on the table at the front of the house. I went through, had a lovely breakfast, and an excellent coffee. I didn't try the evening meal - but will make sure I do next time. !! Super A *****

There was absolutely nothing to dislike here. Some might grumble about no Aircon, but it wasn't a problem, the window opened wide and the air was fresh !!

Staff were very friendly and helpful, on our first night they helped us order food as it was late. Very helpful - VERY nice! Room was comfortable with a nice TV and lighting. Shower was Great. Complimentary coffee was good quality. Very nice room.

I didnt like the key. It was quite a large key ring with my room number on it. breakfast was not served until 8.30am. Unfortunately we had to leave earlier and could not order breakfast. We would of liked to have breakfast at clouncy.

Everything was just perfect. The hotel is super comfortable and modern. The rooms are very cosy and quiet. The location is ideal, because you are close to the airport and you can go directly into the city centre and the staff make you feel like you are family ! We will definitely come back as soon as possible .

The location, the wonderful breakfast, the very nice beautifully designed bedrooms and most of all the staff. Everyone is so friendly and kind

When I go to Hamburg, I only stay in this hotel. Very modern, clean and a special place to stay. :) Last time I had an early flight and I went to hotel at 9 in the morning and asked if maybe it is possible to check in early - it was possible! I also needed an iron and it was arranged super quickly. I love everything about this place!

This is a hotel where you can see that the owner has a passion for costumer service and for detail. No expense has been spared in the construction, the fittings, the triple glazing, and the amenities. The use of the curtain to divide the bathroom area from the living / sleeping area is clever. The staff couldn't have been more helpful with our needs & requests and the breakfast was excellent.