The location was excellent, as well as the breakfast on site. Everything is in walking distance, with a great view from the balcony. The staff is lovely, always helpful with guidance in such details, as restaurant deals, Ticino ticket, etc. The room was minimal yet clean and orderly with a daily cleaning service.

Lack of amenities in the room, for example a small kettle for boiling some tea and glasses for drinking water.

Location was perfect on the lakefront. Breakfast was wonderful. The restaurant is good and has plenty of choice. The staff were very helpful and friendly. The view from our room was perfect. Looking into the lake. We took parking from the hotel. 7 minutes walk to the Migros underground carpark. €20 a day.

The room was bijou no where to put suitcases for example. The room is old fashioned. The bathroom tiny no where to put your bits and bob's. This isn't a dislike but just a heads up. Do not expect the room to be boutique. It was adequate and I believe it is reflected in the price.

The view from the room is very beautiful FROM the balcony.. Staff is quite friendly dispite many little incidents with bookings and Internet connection. Yet Ascona is a very chic and picturesque place to stay. The hotel is right in the center of it by the lake and it is worth the experience.

Be very carefull with room description on booking .com.... As I expected a room with balcony ( originally reserved ) but when I added on the Breakfast it cancelled the balcony and the room was booked with a view but no Balcony! The whole purpose of this hotel ( or these hotels...there are 3 one next to each others ) is tohavw thw balcony and the view. We were offered to stay in Faro hotel with no aircon no lift but a balcony for50 euros extra per night! Very hot and stuffy room due to stormy weather and mattresses and pillows over soft. Breakfast included is worth, but the restaurants linked to the 3 hotels are very overpriced with extremely slow service.

Very friendly reception staff. Lakeside location with balcony overlooking lake. Has a lift.

Not so much about the property but as smoking is allowed on the balconies, as a non-smoker cigarette smoke wafted up from other balconies and into my bedroom. Disappointing to sometimes have to close balcony door and not be able to go outside to enjoy the amazing view. As I say more a social problem than a hotel problem but worth mentioning.

The location was first class on the edge of the lake directly opposite the pier. Views from the balcony were spectacular. The breakfast was perfect with some vegetarian options. The coffee was strong we lived it! We ate in the restaurant one evening and can strongly recommend the cherry tomato spaghetti.

There was nothing we didn’t like. We knew the room would be small so it wasn’t a problem for us.

Superb location, excellent value for money, the best views in Ascona. Nice hotel itself and nice staff.

The room was VERY basic, the beds slightly hard and uncomfortable, but this is more a swiss thing than anything else. No aircon, which i imagine in summer must be difficult to deal with, but it was fine for a September visit and there is also a fan. No fridge.

Amazing location, right next to city center. I had a room with a balcony directly overlooking the lake! The breakfast was well-stocked and delicious. The staff were all very helpful.

Cold water was not always available: for some reason, the water coming out of the cold tap could be anything from cold to almost hot. (Its temperature varied randomly from time to time.)

Nice breakfast. Central to everything. We left 1 day early, but could not get a refund when we let them know 4 days prior. 13 night stay. Great staff

Room temperature was hard to control. Sheets were odd, with a texture, not smooth.

I lived in Ascona before, so I know good locations and Al Piazza was first in my wishlist. I always go to this restaurant and this weekend we also ate only there. The personal at the hotel was super polite and nice, kitchen excellent, the view crazy good and the soap in the bathroom smells amazing.

It would be good to have a small fridge even in such chip rooms, at least you can put some food. But for sure it is not a disadvantage.

Great location at the lakefront, simple but pratical rooms wit good mattresses, rich breakfast.

The furniture is a bit dated, but it adds to the charme of the experience.