The valley view from the room was superb. Staff on reception were very helpful. Good breakfast with again beautiful views. Charming building in a fantastic location at the heart of the town. Very close to restaurants, bars, ice cream shops etc

A kettle is not automatically provided or offered but can be requested at reception, although we had to acquire cups ourselves from the dining room. It would be good if this had been offered on arrival.

Hotel location in the heart of the main square , perfect location. Hotel staff very attentive and nothing was too much trouble, the room was perfect . A very good breakfast with stunning views. Be warned that to drop luggage off you have to drive to the front door , a drive through the back of the city and some narrow streets. Follow the directions the hotel supply and you should be ok. I enquired about the shuttle service from the car park as there was four of us with large suitcases , this was lost in translation and was not made available to myself. All in all would not hesitate to stay in this hotel again , 5 star .

Great location, and a beautiful city. I found it a bit too busy and touristy. If yoy are wanting a mire serene Tuscany stay, I would try somewhere else. The hotel itself was great, very large room and I recommend getting a room with the terrace - amazing view watching the moon come up! It was clean, except the bathroom could have used a bit more cleaning. The restaurant is great for breakfast, but expensive for dinner, but there are many options to eat in the city. Overnight parking was fine, only 15 euros.

The shower leaked everywhere! I think the shower head is in the wrong location for the tiny shower, but the water was nice and hot!

We had seen this hotel a couple of times while visiting San Gimignano, and this was our first time staying for two nights. The room was stylish and spacious. There are some small things that could be improved (e.g., the bright light from the “exit” sign that bothered us while sleeping, the noisy refrigerator, and the heating that was turned off every night and we had to ask to be turned back on), but overall it was a very pleasant stay. We especially appreciated the clear instructions for entering the ZTL zone to drop off our luggage — unlike in Florence, where we had to walk 1.5 km with heavy bags — and the convenient parking.

All good.

Hotel La Cisterna was perfect-we had an incredible view from our balcony looking over the Tuscan hills. Our room was spacious and clean, great storage and hanging space with a big bathroom . Location was right on Piazza Della Cisterna. We could drive our car into the piazza to drop off our luggage- luckily we had a little car for the narrow streets. Alessio and Carina were helpful and lovely

Breakfast was 7.30-9.45-we got there at 8 and choices were limited with most of the food gone and not replenished

Excellent location close to Trevi Fountain, shops, restaurants and of course the sites of Rome! The Restaurant in the same building was fabulous! Claudio was also extremely helpful and we were very appreciate of his help coordinating transportaion for 10 people to the airport

The only thing we didn't like was that there was no place for our family of 10 to sit and visit, unless we were in the room designated for breakfast. There is so designated lobby area.

Location & view were absolutely fantastic. The room had recently been refurbished and had a balcony, chair & table to sit at outside. Weather was very warm so unfortunately I didn't use the outside balcony during my visit. The room was very comfortable but just a little small.

Some of the neighbours were a little noisy during my stay but overall not too bad. There were no instructions for the TV and I could only watch Italian TV with no English subtitles. I did try and fiddle with the settings but I couldn't work out how to do it.

Staff were charming. There is a wonderful view from the dining room. Breakfast with cappuccino and croissants and cake and fruit and muesli and boiled eggs, etc, was a pleasurable experience.

This applies to all restaurants in San Giminagno. Carnivores are lavishly catered for. Pescatarians and vegetarians have very limited choice. In some places, the mains list is entirely meaty. If you love boar, you'll be in paradise.

Typical Tuscan hotel in the main square of town. Restaurant upstairs with fabulous views over the town/countryside. Open for breakfast & lunch. (not dinner) Restaurant also on the ground floor. Good breakfast selection. Staff very helpful

Not that easy to arrive without a car. We took a train to Poggibonsi, but no taxi's available. So took a bus to the city walls of San Gen. (no 130/133) then walked to the hotel up a steep cobbled hill. Hotel does not a have courtesy bus. There are also buses to Siena. However, on a Sunday morning, travel by bus/train is very difficult, so plan your stay to avoid using public transport on a Sunday morning.

Hotel was in a great location off the main square and our room with balcony had a nice view over the rooftops to the valley so good for a 1 night visit. The hotel itself was older in style with a small 60’s lift which was kind of fun but the room was a little smaller than others we have had in our Tuscany tour and whilst perfectly helpful when asked other hotel staff have been more proactively engaging on arrival.