Clean business style hotel, on the edge of Bilbao, Room was a good size, comfy beds and clean and tidy, free underground parking for our motorcycles, 15 minutes from ferry. Petrol station below hotel. Bar and Restaurant, Please be aware, the Restaurant is not open at the weekend and bar closes early. Small town close by, 10 mins walk or 2 minutes by Motorcycle/Car. Overall great for nights sleep before early ferry crossing.

Bar closed early, Restaurant doesn't open at weekends in the evening for dinner.

Staff confident in English, very helpful as I have no Spanish. Room was large and comfortable, and it was nice to have a walk-in shower. Parking available both outside and in an underground car park (very steep access though). Easy to get to from major motorways, and was less than 20mins drive to the port for the ferry the following morning. Staff very helpful at every point. Would stay again if using the Bilbao Port.

A few ants were moving around the bathroom. Wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my data. I may have been very sleep-deprived and not looking, but couldn't see where the restaurant / breakfast would have been, had I been interested. Location meant there was no obvious restaurants nearby, looked like an industrial park.

Staff were very helpful. Hotel was clean and spacious. Hotel was located in an industrial estate. Train station to Bilbao only 4 minute walk. Location to the ferry was 15 minutes drive approx.

Hotel restaurant/bar closed at 8pm on friday and Saturday. Closed all day Sunday. Need to be open everyday til at least 11pm. Went to order food at 6.30pm on Friday and they had stopped serving food? Not sure what time they finished service at. Ridiculous.

restaurant was closed for renovation during my stay

Great spot to head to Bilbao port for the ferry. Great train access to Bilbao centre. Staff were very helpful. Rooms were very comfortable.

Restaurant/bar closed at 8pm on the busy weekends. Closed all day Sunday? What is that all about? It is a Hotel should be opened at least until 10pm every day. Went into the restaurant at 6.30 pm on Saturday evening and there was no food being served?? This needs to be looked at.

We would like to higly appreciate the lady at the reception (morning shift) for her responsiveness and hospitality. The hotel is clean and comfortable, with delicious breakfast (not included). Commuting trains to the centre are quick, clean and air conditioned. Tickets can be easily bought at the train station Urioste.

Nothing comes to my mind...

the room was excellent and the staff were very helpful. excellent

when I booked it through booking.com I searched foe bilbao hotels and this was described as "3000 yards from town centre". it was, but not the town I wanted to stay in. this is not the fault of the hotel, but booking.com. I have no faults for the hotel, it was excellent

The young lady at Reception was very friendly and helpful as was the lady in the Bar. The hotel is within easy walking distance of the train if we had wanted to go into central Bilbao and was less than 15 minutes to the ferry which we had to catch that morning

Unfortunately the Restaurant wasn't open for meals but we knew this before staying.

Good location for a stop the night before the ferry back home, very clean, friendly staff and comfortable.

We couldn't get a taxi into the centre of Bilbao as there was no taxi for 5 people so we drove a few miles up to castro urdials for a walk round, sadly the hotel restaurant was not open as we had hoped and when we tried the restaurant next door for an evening meal we were told no, so had to have pizzas delivered instead which was not ideal. This did spoil our stay slightly.

Excellent location to catch the ferry from Bilbao, very clean hotel with comfy beds and modern rooms. Staff were friendly, free parking very secure

Not much immediately near the hotel other than a petrol station, although a village with cafes and a supermarket is approximately ten minutes walk away.