Location is great, by the beach. Hotel building is very nice with big spaces and windows. Parking convenient and a nice restaurant right under which we enjoyed.

Our room had a balcony (if that was it?) accessible only via 2 windows. Rooms could do with some renovation and better cleaning especially the windows. Bed was making sounds at every movement.

Nice room, splendid view, kind and gentle staff

The hotel's restaurant seems to be leased off to others, so they don't run it themselves. The tapas bar downstairs, Solaro, has heavy 50s rock music playing constantly, round and round on the disc. We all love Elvis and Little Richard, but please not all the time. This was a real downer.

The location is stunning in the beach. Toom large, clean, bequtiful sea view. All brand new. Did not use the restaurants although done that in the past (really good food).

All good. Maybe a kettle for cofee/tea in the toom. Very minor.

Great hotel, room was immaculate with a dream view to the ocean. Bed was comfortable, and the bathroom was impeccable, with plenty of towels and great sized for a couple. Parking right by the hotel, which was very convenient. Felipe at the bar was friendly and professional. He provided us with a great service even considering that it was very late at night.

It rained the day we visited Bilbao😥

Location, clean, spacious room and bathroom. View over the sea.

The staff, from the arrival to departure almost not a hello. Very bad hospitality for a hotel. Attitude need to change

The room though it’s really good property because they did lots of renovations and improvements. So close in the beach nice view. Receptionist were so good

Nothing really

Lovely spot on the beach. Nice welcome from the staff and out of season our room was available at 12 . Good sized room and bathroom . Good quality toiletries. A good range of breakfast foods available.

The bed was huge but the bedding was too small ! The cooked breakfast was not very fresh and the coffee machine wasn’t working .Coffee was however available at the bar and on demand .

Wonderful location with hotel parking right on the beach. Long promenade, plenty of eating places in and around the hotel. Very comfortable room looking out over the bay. WIFI ok.

When I arrived mid morning the toilets were in a filthy state. That stayed the same for most of the day. I paid more than the usual to stay here for my last night in the Basque country. The hotel is losing its elegance perhaps through lack of investment in refurbishing the public areas.

A great place, a gem, book Now!!!!!!!! Quick before someone else gets it!!!! Nowhere right on the sea for that money , I recommend room 117 if I remember rightly, 10/10. Mike , Marbella resident but a proud londoner👍🏿👍🏿👍🏿

The food was amazing. Our evening meal was one of the best we had in all Spain. Our waiter was friendly and able to recommend the perfect wine for our meal and also explain in detail the entrees.private secure parking lot outside the hotel.

Nothing