Team were beyond helpful and kept us up-to-date on availability. Rooms were clean, beds, pillows comfy and air conditioners cool (was terribly hot & humid). Daily refresh was timely, and topped off with mini biscuit treats #yum! Especially grateful we were able to get new linen after Mr 4 managed was sick in bed during the night.

Couldn't quite get the air vent direction to work.. and was a different experience to have paper cups, plates and cutlery in room. Guess it's the new norm post-Covid!

The owner generously met us for check in after 10pm (I can't remember the exact time but it was late). He was friendly and the brochure map he gave us was useful for the rest of our roadtrip. Really comfortable bed, a sight for sore eyes and backs after a long day driving. One of us slept really well and the other got woken up by a neighbouring guest car early in the morning but consider that part and parcel of motel accommodation. I didn't notice any sounds from the main road. I appreciated that they provided a spare blanket as it was a cold night, though we didn't need it. The room was perfectly clean and I found it reassuring that there was a seal slip at the front door saying the room had been cleaned. The room internally is in really good condition (eg I didn't see any mold). Nice personalized notes greeted us on arrival. Small improvement to the bathroom would be a curtain/blind for the small frosted window to improve privacy. There were very comfy looking maybe ergonomic office chairs for those that need them. Thankyou!

It was a lot bigger than I thought didn’t know that I was getting a washing machine and dryer and a big kitchen was fantastic. Also housekeeping was fantastic. Thanks definitely will recommend you to everyone that needs to go to Emerald.

Just that the bathroom door handle and the toilet door handle was very loose like going to come off and there’s no Aircon in the main bedroom but that was okay. We just left the lounge room light on

The room was quite spacious. Exceutive room kids enjoyed somewhere that provided a bath. The beds were so comfortable 😀. Close proximity to the tavern next door with a walkway good food. Close to the hospital , cinemas and a woolworths.

Nothing to not like

the tv was huge, had netflix and excellent. beds were soft and comfy. microwave, extra mugs, spoons and hair dryer were great help. close and next door to the restaurant tavern. air con had heater which is great for winter in emerald. super!

Room was a good size, beds comfy and had everything we needed. Really liked the extra touches such as Robert Timms coffee bags, the takeaway plates and cups, packets of biscuits. Staff are very nice. Terrific to have the tavern on one side and restaurant on the other. Great regional motel, will stay again.

1 minute walk to restaurants and pokies Clean rooms and facilities. Happy friendly staff. Check in available from 9am and check out up until mid day

Our room was spotlessly cleaned and fogged before our arrival. Staff were super friendly and accomadating. Room was larger than most queen suites. Great facilities including the pool. Short 1 minute walk to restaurant and pokies. Ample on site parking. Choice of 2 restaurants. 1 with a huge smoker and a good choice of smoked meats on the menu. Fantastic meals served at both restaurants and room service available from both.

I normally don't stay at large corporate places . This place is large but with smal family run feel . Staff excellent made you feel welcome from check in . Great to see a toaster and real coffee bags . The whole place looked clean tidy

Sounds pretty and I fully understand why they do it,paper cups instead of pretend china ( hard to keep clean and fresh ).

It was very clean and well presented. Easy access to. Rooms were clean, comfortable and generous size. Beds were very comfortable.

We did run very low on hot water in 1 of our rooms.

Great people running the Motel always willing to assist in any way...close to the venue were we were having the Birthday party so great for having a few beers...pool available and laundry as well.

Nothing really to fault...