We really enjoyed our stay, and it far exceeded our expectations. The staff were really helpful and there was a good atmosphere in the bar/lobby. The complementary cheese and wine on Saturday evening was a bonus. The TV has all of the pay to view Sports Channels, which we have never encountered before. We could also leave our luggage at the hotel on Sunday whilst we looked around Bath. Best of all was the location, just across from the Royal Theatre.

No negatives. We were not sure if we qualified for the free cheese and wine, but it is available to all guests on Saturdays.

Staff were very welcoming and always had time to help you. The location was very central close to great shops restaurants bus and train station historic attractions etc. The room was nice with a range of lighting options. On Tuesdays and Saturdays complimentary cheese and wine is available to the guests Those who become members can avail of 10% booking discounts and many other perks 24 hour RECEPTION SERVICE

The windows are sealed..cannot be opened to let in a stream of fresh air. Although air-conditioning is available it is a little chilling and I wouldn't be keen to use it during Winter stays. I found the room a little too warm at night. The duvets were heavy I would have been more comfortable with a lighter tog. Basic snacks were available but no restaurant style food however there are many good cafes and restaurants in the locality.

The hotel was situated right in the city centre, close to the Roman baths and the lovely high street. It’s surrounded by bars, cafes, bakeries and restaurants. It was very easy to find. The staff were incredible, and very lovely and friendly. They accommodated our every need and went the extra mile. They even hosted a complimentary cheese and wine night for us to enjoy on Saturday night. The room was comfy and was filled with the essentials needed for a short stay. They also served food & drinks 24/7 which was a lovely touch after a few drinks bar hopping around town, they were also affordable. The hotel itself was very quiet and we had no problems with sleeping. I would 100% recommend this hotel if staying in Bath.

Nothing. However, the room was on the smaller side but that didn’t bother us as we were a couple.

The room was clean and had everything we need. Staff was very friendly and lent us an iron and board. I really appreciated the hot water heater and coffee/tea in the room, as well as filtered water. The location was fantastic and it was a very economical way to explore Bath.

When I booked the room, the pictures showed the bed was surrounded on two sides by walls, which was fine. But the bed actually was surrounded on three sides, so I had to literally climb over my spouse to get in and out of the bed, nowhere to sit, rest my things, etc. The bathroom door slid closed with no real privacy. Really too small for two people. Luckily we only had two small day bags because there was no room for our things. The lobby was always super crowded with nowhere to relax.

The room was compact as expected, but it was well equipped and very clean. The bed and pillows were very comfy. The bathroom also very clean with plenty of good quality towels, a soap tablet and two sachets of hair/body wash. The water in the shower could have been a little warmer, whereas the water in the basin was hot. Nice to have a kettle and tea/coffee even though such a compact room. It was great for one night, maybe two. But there is a brilliant caffe/bar/lounge area downstairs with great wifi and what looked like a smashing buffet breakfast. We didn't choose it and then later on we wished we had because the coffee and buns we bought in a nearby cafe were a right old rip-off whereas the buffet on-site had a huge selection of different items and a proper coffee machine. For the incredibly modest price, bang in the middle of Bath opposite the theatre, we thought it was terrific value.

Honestly we couldn't haves asked for more, the price was fabulous, the room, although a bit on the small size, was perfect for what we needed, a base, comfy bed, a place to put our things and super clean. We would Definately stay again.

Oh, the bathroom, it was ultra clean, modern But.... GLASS WALLS!!! Not even well obscured glass, l mean you literally could see everything! I can see that some "hip, trendy, uber modern" designer had drawn this up as "the next biggest thing" but really it so isn't! (quick tip, the "coverlette" on the bed, if fed carefully though the glass door, makes a kind of effective screen for the loo but, if you're not on your Honeymoon, you have to seriously avert your eyes if you don't want an eyeful of your nearest and dearest in the shower...) A case of "design over practicality"

Overall an excellent stay in Bath, the location is superb, and the room is amazing value for money! The room itself is quite compact, but has everything expected, including a good shower, a comfy bed, and a TV with a genuinely amazing set of channels, with the likes of Sky Sports being available. Reception staff were informative upon arrival, and were happy to help with requests, even managing to be funny and make us laugh whilst doing so, so couldn't ask for much more from the stay.

The only issue with the stay was the air conditioning, which we struggled to get working, and although we got there eventually, the lack of cool air mixed with having no window did make for an overly stuffy first night.

The location was 10/10. The staffs were very friendly and well behaved! They even shifted us to a bigger room without any extra charge as we were traveling with our 6 yrs boy and also arranged a extra bed for him. Very much satisfied with their service!

The room has no wardrobe or any rack to keep our belongings for 2 days. We traveled at the middle of the month of February and the weather was too cold. Don't know why the room AC was turned on to the cool mode which we couldn't change at our room at the night. Couldn’t find any intercoms in the room to call to the reception. But after informing the staffs they helped really quick!

Another great stay at this hotel over the Xmas period. I was here at the same time in 2023, and everything was as good as before. Staff are excellent, friendly and efficient, and the central location is perfect for going out in the city. Room is very clean and quiet, and bed is comfortable: I slept soundly. The stay included the added bonus of a complementary cheese and wine buffet, much appreciated. All these factors made my stay very enjoyable and excellent value for money. Highly recommended.

The hotel is in one of the most convenient spots. Located in the heart of the city centre it is perfect for someone who wants to explore bath without having to do too much walking. It is surrounded by things to do and places to eat, some of which being award winning restaurants. The location is enough to make me book again, however the price and the hotel room were far beyond anything I would have imagined for the price.

Only downside is the toilet/bathroom door being frosted glass, meaning that the place is excellent for couples and or family (depending on how close you are with one another), but gets a bit awkward when your fridns come over and want to use the bathroom. However this is not a downside , just something to look out for.