I stayed at this hotel as I was going to the Keswick theartre to see a concert and wanted to avoid a long drive home. The location was perfect. The staff were friendly. The room was beautiful! I love the laminate floor, the matress and bedding were comfortable ( I would buy the matress and bedding if I knew who made them) . It was just very tastefully done. Clean. Had diet coke for sale in lobby! The breakfast was great and the staff were helpful. I look forward to staying here again!

The bed was comfortable and the room was nice.Unfortunately someone vacuumed up one of my earrings and I never heard anything although I let the front desk know. The room was nice and clean and quiet.

I was disappointed with breakfast, I would have preferred a choice of a bagel or English muffin instead of just bread.And the coffee was very weak!

Polite staff. Plenty of parking.

Paid for the hot tub but it was dirty. I then tried to drain it and it was clogged and had to plunge the hot tub to drain the water down. Wasted money paying for this extra feature I couldn’t use. The ice machine was also not working. Mattress was sinking towards the center.

The front desk staff is so wonderful Miss judy is top-of-the-line. Customer Service skills are exquisite. I look forward to visiting them again. Everybody was happy. We had a good time. We love the meeting room. Breakfast was good. There was enough room for everybody comfy feeling when you walk in, just feel so welcome.

No indoor pool

There was no hot tub in the rooms. I booked a room for the hot tub and when I checked in there was no hot tub it was a huge lie on the booking website. Disappointed. And breakfast was not good at all. Coffee and juice was good breakfast was disappointing

Comfortable beds, very quiet, good price

I stay here quite often. It’s a bit outdated, but comfortable for the most part. Bathrooms need to be updated, toilets are really low to the ground and having lower back issues, this is a problem for me

The room was spacious. The bed was comfy.

The ceiling in the bathroom had mold on it. The heater never blew hot air, so we were never quite warm enough. We used the extra blanket and one we brought from home and had to stay covered even when just watching TV.

The friendliness and helpful staff person. The comfortable accommodations.

Was there for more than a night and had to recharge the room key each time. Extremely inconvenient. Should be told at registration that this is the hotel’s process for safety . That I do understand. Rather than going up and down the elevator each time.

It was in an out of the way area that was very quiet but well lit. The breakfast was varied with fruit, cereals and hot food. The AC unit had a constant fan function which I really love. The hot water never ran out.

The room looked renovated but the bathroom looked like someone tried to salvage what was there. There were some areas of the “hardwood” floors in the room that needed to be cleaned - they had “something” stuck to them.

The lady at the front desk was exceptional. She was very friendly and helpful. She actually made my stay wonderful and was able to get me a room. I did enjoy my stay I would definitely stay again if she is there. I really wish I could remember her name.