Nice room, hot shower, breakfast was ok. Great rooftop. Good pillows and new towels. Got a room upgrade for free.

Wifi was super weak. I had to work, ended up using my phone data, which is expensive. Will not stay again during working days. During the rain the windows were leaking, woke up to a huge puddle on the floor, was very lucky that I didn't leave a bag there, it would have been soaked. No hair dryer. They promised tea during the day, but most of the time water just wasn't there.

The staff were great. We had a couple of very minor issues which were fixed very quickly, yet they still upgraded our room to make up for it. The hotel is amazing value for money and definitely higher calibre than 3* - we stayed in the Suite with Spa bath. Tallest building and therefore the best panoramic views of Sacred Valley.

The room can either be extremely hot or cold and there is no air conditioning or heating.

WE booked the jr suite, the view from the balcony was amazing. The room was large, the bed was comfortable, and the view... Mother nature did not disappoint.

Be prepared for the stairs when you arrive with luggage. After that I must believe it is one of the most beautiful hotels right in the town.

Everything was great! What stood out the most was how friendly the staff was throughout our stay, especially Clemente. They even have an adorable dog named Charlie, who is incredibly sweet.

The neighborhood was hosting parties during our stay (Friday and Saturday), which made it harder for my partner to sleep.

Our standard room wasn’t available so we got upgraded to a suite for the same amount. Room was huge with lots of windows and a balcony. King bed with nice crisp white sheets. Staff was really friendly and helpful. We were able to book a tour to Maras and Moray with them. Breakfast was amazing with lots of choices, great coffee and fresh squeezed orange juice.

The staff was extremely friendly and helpful. The rooms were clean and spacious. The breakfast was delicious. There was water and tea available during check-in. The staff was eager to answer any questions that we had.

We had to wait about 30 minutes before being shown to our room at check-in although we arrived after 2:00 pm, but overall, it was a great experience!

New hotel in centre Urubamba; there are many types of rooms, mine was huge, with a spa bath (I didn’t use); Netflix available, huge bed, great fluffy towels; there is a roof bar on 9th floor for food, drinks and nice views; nice breakfast

Not much English spoken but everyone was helpful by using google translate

Amazing room, super comfortable bed and nice little balcony! The jacuzzi and shower were also great. The breakfast was good and had a nice view in the restaurant. The staff were so kind and helpful! It was also very close to transportation options and local food places.

Nothing

Good location close to collectivos. Clean and comfortable, and friendly staff. Nice breakfast in the morning.

A little unusual in that it seems to be either very new or partially under construction. Some unusual building features, like windows that open low to the ground that could be a fall risk if you had small children.

We love the Bed and room spacius, although noise. Location excellent

Breakfast desapointment. Hotel has elavator from the 3th floor, instead the main entrance. No bathroom door.