Spacious apartment. Great service

The bed were super comfortable, the breakfast was good, and the place was impeccable. Great location.

The booking says child included but then they charged us for the child’s bed; they explained that child the is assumed to sleep on the bed with the parents.

A quiet & luxurious 2 bedroom apartment in a middle class area of Kyoto. A pleasant 10 min walk to nearest subway station Karasuma-Oike, then only 3 subway stops to Kyoto station. Plenty of small local restaurants in nearby streets and several patisserie bakeries. There is also a Family Mart convenience store a 5 minute walk from this hotel. The apartment was very clean, the beds so soft and the pillows were like clouds. All the toiletries were deluxe, the shower was absolutely amazing and the kitchenette was equipped with a microwave, a Nespresso Coffee Pod machine and beautiful a Mikassa porcelain tea-set plus a fine selection of teabags. Cutlery and dinnerware also provided. The washing machine & dryer in a seperate laundry within our apartment were excellent.So good to be able to do all our washing and dry it also. The breakfasts are delivered to your apartment each morning at a time you chose between 7-9am. They are delicious and so beautifully presented ( see photos) The reception staff at Tomoya Residence Hotel are excellent. Very helpful, nothing is too difficult for them. They even helped me track down my wallet that was left in the backseat of a taxi. They called the taxi company for me and arranged for my wallet to be delivered back to me in person back at hotel. I was so thankful for their help🙂

Everything was perfect

This is a serious establishment by all means! An incredible place in an incredibly convenient location. A rich, tasty, and all inclusive breakfast is delivered to your room at your convenience every morning. Everything refreshed everyday; pajamas, bathrobes, unlimited coffee/tea, and the most amazing lotions, soaps and shampoos. And the people run this establishment are some of the most extraordinarily kind people. If you are reading this review, book Tomoya Residence, there is no better place in Kyoto.

A to Z; every single thing the hotel provides is a high-end Japanese product.

I remember going back and forth on booking.com between this place and a couple of others. I am so glad I made the decision to stay at Tomoya. It is very private, quiet, clean, and welcoming. The staff was very attentive. Our room was perfect for 3 people, with the 2 bedrooms nicely separated and with a lot of privacy. The Japanese breakfast (extra fee) was amazing and we had it every day (the food they serve changes a little bit every day btw). The location is very nice, in a very quiet part of town with lots of restaurants around (and 7/11 which was always perfect for drinks and snacks). Overall, great value for money and I would definitively consider Tomoya again if I ever return to Kyoto.

Nothing I can think of really.

Hotel is modern while staying cosy, plenty of space in the room (we were in the setup with a kind bedroom and two futons in a tatami room, a great shower, and Nespresso coffee maker. Location is convenient to metro (around 5-10 minute walk), generous breakfast delivered to the room every morning!

It’s a small detail. The daily breakfast delivered to the room can be Japanese or western style. We went with western style so it was coffee, tea, juice,milk. fresh fruit, yogurt, salad, egg (sometimes boiled, sometimes Quiche), preserves, butter, and bread rolls. The rolls are too often tough/dense, one day there were soft and fresh and that made a huge difference.

Hardworking staff. Very hospitable. As a family of 3, we had plenty of space and privacy, and generously sized closet. I was having difficult finding a restaurant reservation for dinner last minute... (I was a novice), and the staff contacted a nearby restaurant for me! The closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There is a metro line 8 minutes away that takes you straight to the Kyoto station.

The closest restaurant area is about 5 blocks south near the Ace Hotel (Pizza, Ramen, grilled chicken, lots of options). There were closer restaurants, but they required reservations 2-3 days ahead of time.

Located on a quiet street but close to subway stops & easy access to shops, etc. Several restaurants & a cheese cake shop within 5 mins walking. The room had everything we needed & the configuration with a living area was very useful when travelling with a child. The front desk was exceptional - they called several restaurants to help us with reservations as many places were closed due to New Years. They even helped us to get to an ER when someone in our party fell sick. Really above & beyond hospitality.

This was a very beautiful hotel and we had a very enjoyable stay here for a few nights on our honeymoon. The staff from the moment we checked in made sure we were taken care of. They were always so friendly and accommodating. We were able to transfer our luggage to our next destination and they even printed out directions for us so we didn’t get lost. They even made sure we had umbrellas on a very wet day. They are an absolute asset to this hotel. Our room was probably the biggest we had of everywhere we stayed in Japan and it was great value for what we booked. We were very comfortable and the room came with everything we needed. It was lovely to be able to have a relaxing bath with the provided bath salts. We had robes, slippers and water provided in the room, as well as a nespresso machine. Location wise it’s about 15-20 mins walk to the centre of Kyoto. We thought we might make more use of the public transport but we ended up walking a lot to explore the lovely streets. It’s in a lovely quiet location and there are a few konbini just a few mins walk away. We enjoyed staying in this area and we would definitely recommend this hotel.

My family and I stayed here for five days. We had an amazing time. It has a great location; far enough away from the main attraction sites to provide peace and quiet, just a few blocks from major subway stop that gives you access to everything. I can remember three 7-11s within a five minute walk . Restaurants are everywhere, including a small hidden Ramen place right across the street. The staff were terrific and very welcoming. English-speaking only was not a problem at all. I highly recommend the breakfast and for those more adventurous the Japanese style breakfast was terrific.

Nothing comes to mind