We came to attend an Orioles game. The location was literally steps away from the stadium. Which was great for someone with mobility issues. When returning from the hot game entering into the cool lobby was so refreshing. Also upon arrival checking in staff was friendly. The complimentary bottle of water helped from our two hour ride. Lobby has a cafe the serves Starbucks coffee. Convenient to grab on our way out.

The price of water in the vending machine and in the cafe was $3.75! That was ridiculous for a bottle of water. If you don’t pre pay for your parking before entering you end up paying a higher price.

Our check in experience was wonderful! We fell in love with Asia, she was friendly and very helpful. My 16 year old daughter was with me and she kept telling me to call management and let them know how amazing Asia was!

Breakfast! Buffet was running low with lots of options missing. It was 45 minutes before breakfast was set to end. We were informed by staff that they ran out of food and would not be able to restock. 20 minutes later someone comes out and restocked the food. Staff was arguing with each other over who was supposed to do what. The poor lady making omelets took so long because she was alone and there were hardly any other food choices. It took almost 40 minutes to get an omelet.

My sister and I were in Baltimore for a Bruce Springsteen concert at Oriole Park at Camden Yards. We live within an easy drive but knew it would be a traffic nightmare driving home. We stayed at the Hilton Inner Harbor which is literally across the street from OP. Check in was a breeze. The room was immaculate with a gorgeous view of the Baltimore Clock Tower. The hotel was PACKED with fans! After the concert, the Hilton was VERY efficient in boarding concert goers on to the elevators! Although the line looked daunting, we waited not more than 15 minutes! All staff was very friendly and accommodating! We made the perfect choice!

No complaints or suggestions.

loved the convenience to the convention center

The noise level was ridiculous. I’m sure it’s hard to police but my god between the slamming of doors and running around at all hours of the night was terrible. The cost of literally everything. I ended up with a sick baby during my stay and $18 for a bottle of baby Tylenol was astronomical. $105 to park for the weekend was wild.

The location was great for downtown and the inner harbor area. Our room rate included breakfast which was very good - I especially enjoyed the freshly cooked omelette.

The foyer and bar area felt a little souless and there were only ever 2 people serving at the bar despite the hotel being busy with guests for a conference and a game.

Staff was excellent, room, location, cleanliness, all good

Parking was ok. Staff helped us find a spot. There was no valet and many people paid for parking in advance due to the conference - many of which were only parking for that evening which was a big inconvenience for those of us who were actually hotel guests. We were able to find a parking spot after almost 30 minutes of riding around.

Very comfortable bed. Nice view. Quiet. Close location to ballpark and harbor

Coffee in the room is terrible Very disappointed hot tub out of order, one of the main reasons I chose hotel. However, the superfriendly manager gave me a small reimbursement since I couldn't enjoy a relaxing soak

We were in town for a baseball game, and we got one of the rooms with a view of the stadium. It was nice to be able to just walk across the street to get to the game.

It's a huge hotel, and there isn't that unique and intimate feeling I like, but the location made up for it.

We were staying overnight due to flight issues at BWI. They held our luggage overnight at the airport so we had no toiletries . We asked if we could get toothbrushes and toothpaste. They only had (1) toothbrush at check-in desk. Told us they would send to room. Never arrived. We called from the room as we waited for a pizza delivery. Still didn’t arrive.

The location was awesome. A great vibe and the staff was very helpful when needed.

The beds were way too hard and had to ask for room to be cleaned. The last night there we had to ask for towels because our room was skipped by housekeeping.