I stayed 1 week at this hotel and overall this was a good stay. Staff is wonderful, rooms are comfy and clean with high ceiling and location is just perfect.

Breakfast tends to get boring especially when staying an entire week. It's a la carte with always the same 4 savoury options and 4 sweet options. Plus every day you need to schedule a time slot for breakfast. Internet connection was really bad for me working from this hotel. It was going on and off all the time which made it a nightmare to have conversations on Teams. Finally my room did not have a window overlooking the outside, but instead a window overlooking the inside court making the room extremely dark even during the day.

Location is great in the heart of the Old Town. The staff were friendly and helpful, both before arriving when emailing re parking nearby and also whilst we were staying; helping with restaurant reservations, etc. The room was spacious with adequate storage space and the daily cleaning standard was good. The breakfast was good quality. The honesty bar was a nice idea. The roof terrace is good.

There are no towel rails, only hooks, in the bathroom, so that the towels were always cold and damp from the previous use, even when only showering once a day. There were a few loose hairs in the shower on arrival - but that was relatively minor and the daily cleaning service was good.

The location of VEINTIUNO Emblematic is definitely for the more discerning (ie, it's away from the busier/noisier uptown areas) in Las Palmas, and is in the old town (Vegueto). The main historic buildings are a stroll away (free tours/entry to the townhall and cathedral on Sundays), as are the market and bars and cafes. And Triana - where the main shopping area and nightlife (tapas bars, etc) is - is only a 5/10 minutes stroll from the hotel. We enjoyed returning to the hotel late afternoon and relaxing on the rooftop, having a dip in the plunge pool (not big enough to swim in) and enjoying a drink from the honesty bar. Breakfast at VEINTIUNO Emblematic is 100% worth getting. Eating breakfast on the roof terrace was an every day highlight! And the food - organic, delicious, lovingly prepared. Great selection of quality teas/coffees and freshly squeezed OJ.

Nothing, really. Maybe our room could do with a little refresh (paintwork), but it didn't make our stay any less enjoyable.

Fantastic hotel that I would highly recommend. Classy, stylish and comfortable. It’s also spotless and smells lovely. Lovely friendly staff and I felt very welcomed. It’s located in a great location in the Old Town which is very pretty and easy walking distance to shops and restaurants. I had asked for help with recommendations for local restaurants and Giusy wrote me a list and I had great meals at all of them. Las Cantaras beach is also 15 min easy bus ride away. The hotel prepare a delicious breakfast to order each morning. I’m a Coeliac and they understood and were accommodating and with this. The rooftop terrace is a lovely relaxing space and has a small pool for cooling off in, sun beds and seating. The honesty bar is a great idea too! Overall a fantastic stay and would definitely stay here if returning to Vegueta. Thanks to Giusy & the rest of the team X

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- Location: great location walking distance to bars, shops, restaurants and a quick taxi ride away from beach €6. - staff: brilliant, friendly, knowledgeable! - offerings: the roof terrace is lovely, small but wasn’t over crowded. - food: breakfast is included and easy to book on each day. I have celiac disease and all staff understood without prompt what this ment, every morning on booking card they had notes for the kitchen during your stay. The kitchen staff went above and beyond to ensure I could eat safely - it’s very hard to find this level of service with my disease, I was overwhelmed. This level of services is what made this hotel amazing!

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Wonderfully located for the historic city centre this boutique hotel provides an oasis of calm. It is simply furnished with stylish modern pieces with comfortable sitting areas around the communal areas. The terrace is the best place to relax and enjoy a drink from the honesty bar. The pool is small but good for a refreshing dip. We had an interior room, which could be a little dark, but we did not spend much time in the room. There is a wonderful breakfast served on the terrace/ roof top breakfast room. The staff were wonderful, so friendly and helpful.

The furniture in the room is basic and some in need of tlc and walls a lick of paint, but otherwise the room and bathroom were spotless clean.

The staff were very friendly. Breakfast on the roof was lovely, and it was very close to historic sites.

The design of the hotel is like a Moroccan Riad, with a courtyard enclosed as an atrium. My room had a window into the courtyard hallway- that was frosted, so no real view- and very little fresh air unless I opened the window to the hallway and heard all the noise there- so it was not ideal/ It was a lovely room, but a room with a window and view was important to me and I did not get that. They do have some rooms with views but not many.

Beautiful attention to detail. The honesty bar was such a great idea. The rooftop terrace elegant and a delight. The breakfast was absolutely amazing. Fresh orange juice and lots of delicious tempting treats to try like pancakes with homemade jams! The staff were friendly and helpful and made us feel so welcome. The furnishings and decor have been carefully done in keeping with the style of the building. I felt like I was transported back in time and was in an Ernest Hemingway novel! Perfect.

Absolutely nothing not to like! A suggestion to add small reading lights.

I stayed here to celebrate my 50th birthday. The hotel is situated in a great location in the centre of the old town, amazing breakfast, wonderful staff. The honesty bar was a great idea, and we loved the rooftop terrace. Room was spotless, quiet and comfortable, and both myself and my fiance (who is a very light sleeper) slept really well. Nothing was too much trouble for the staff - they helped us with all our enquiries, without being overbearing. We felt very much at home here. Wonderful breakfasts made to order from a good choice of options. They also offer gluten free bread, and have some nice vegetarian choices. The hotel helped us with hiring a car, which was greatly appreciated. The car park recommended by the hotel was a short walk away from the hotel and very secure. We asked at reception, and they issued us with a parking ticket for the days we had the hire car, which was then added to our bill at the end. Liked the modern design and feel of the hotel, while retaining the original character of the historical building. I also liked the hotel's approach to sustainability - we were provided with bottled water each day, but also re-useable water bottles that we could refill from the water container in reception. Close to a number of good restaurants, bars and a large shopping area. We really enjoyed our holiday here.

A kettle or coffee machine in the room would have been great. There is a kettle and coffee machine in reception (but there was no coffee or tea available). A minor point, in an otherwise perfect stay.

The breakfast choices were excellent and generous, I particularly liked the bagel with lox and poached egg. The coffee was decent - with warmed milk, and the fresh orange juice was welcome. The staff was very pleasant. The roof terrace is pleasant for breakfast and relaxing later in the day. There is no ocean view, but a great view of the nearby cathedral. Good location for restaurants and museums, and five minutes to the main shopping district, the market, and buses (which are excellent in Las Palmas and all over the island). Comfortable, spacious room. Generally a great value for the money.

The front desk is not always staffed, although they come quickly when phoned. The staff is not always ready for the 8 AM breakfast seating. Interior rooms have a light-pipe window, but no view (which is made clear during booking). It would be helpful to have a safe in the room.