Conveniently located. Short walk to Hotel after exiting plane. Location within airport assisted in avoiding waiting in immigration queue for what was an overnight stay. Extremely comfortable pillows. Quiet location overall, conducive to goodnights sleep. Pool and bar available on site.

Meal provided described as complimentary and limited in choice. Not good value for fee paid. Not able to use Pool as it was not open until midday which didn't fit with our allotted exit time.

everything it needs to be to serve a purpose of a few hours sleep and freshen up.

the cleaning staff were inconsiderate of sleeping guests. my six hours was 6pm to 12. the staff were cleaning other rooms along the corridor thorough out the evening, which I understand, but talking to each other in very loud voices while doing so - not just a word here and there but extended LOUD conversation. to the point where I got up around 11.15pm to ask them to be quiet. very inconsiderate behaviour.

The bed was comfortable, and the room was very quiet - no windows. Breakfast (included) was good.

It is important to understand that this is a true transit hotel. We came in on one airline and were going out the next day with another. We went to the baggage carousel to pick up luggage and we’re then decanted into the main terminal. We couldn’t get back into the transit area and the hotel until we had got our onward boarding pass and a special pass from the information desk. Took more than an hour. Beware!

Of course the hotel is airside which makes it so convenient when transiting Singapore. Nice bar around the top-floor pool. Quite a surprise to open the room shutters and find yourself face to face with the captain of a very large airliner.

The room is clean but.quite dark and dingy. The hotel looks very much the same as it was a couple of years ago. Time for a refresh and coat of paint. The provided meal is good but it's annoying not to have tea and coffee making facilities within the room. Be aware, you cannot check-in without both the incoming boarding pass and the outgoing boarding pass.

had a very pleasant stay at this hotel before my next flight. It was extremely convenient for an overnight stop, located in T1 but still peaceful and quiet. The room was clean, comfortable, and spacious—just what I needed to relax and recharge. I really appreciated the included breakfast, which had a good variety and was a nice way to start the day. I was also able to order room service the night before, which was prompt and delicious. Overall, the stay exceeded my expectations, and I would definitely recommend this hotel to other travellers looking for comfort and convenience before or after flight.

There was absolutely nothing not to like, as everything exceeded my expectations.

the property allowed us to take a rest between flights and the pool was great for the kids although they only used it briefly

we had to take 2 rooms for our family of 4, also we waited ages for the included meal that you could only eat in a specific area and the food wasn’t good, we ended up buying food in the airport afterwards

Although we had just under an hour in the pool before it closed, it was wonderful to have the facility. There was a cocktail bar there too but both closed at 10pm. Staff were friendly and helpful. A meal is included in the price and there is also a complimentary breakfast of cereal and toast between 6am and 10am so you can have both. The room was very comfortable - very wide, comfortable single beds. The room was very quiet - we didn't have the experience that others have reported regarding it being noisy. It was very expensive for the time we were there but having a guaranteed bed, secure, quiet room and ensuite shower room as well as access to the pool meant I don't regret it.

As above - it's a lot of money. I read in the property response to other reviews that if you book 6 hours, they charge per hour on a rolling basis for extra hours. I booked 12 hours on booking.com but we only stayed for 10 hours. In future I would book for 6 hours then roll over. The shower in the room only had a body wash/shampoo combined. It would have been nice to have conditioner too. The veggie options for the meals are limited to two choices.

We had long flights from Africa to NZ with a 14 hour layover. This option fit the bill perfectly as we booked a 12 hr time slot for use of the room to sleep and shower. Our room (#38) was spotless with a comfy bed, nice shower, TV, WiFi, kettle for tea/coffee and extremely quiet. Room fee also included a tasty meal. The staff was great. Nice community lobby, dining, small gym and pool available for guests use. You cannot beat the location as it is situated within the airport so no need to haul your checked luggage or go through immigration/customs as the location is Airside within the International terminal. We checked out refreshed and ready for our next leg of travel. Would definitely book again!

Location was obviously excellent Clean and tidy The free meal was a nice touch too Staff are professional

The cost for 12 hours was ridiculously expensive $445 Australian. I don't understand why. It's clean and nice but let's face it, it's a modern basic transit hotel in an airport. I think the cost could be much cheaper, ok they have a pool but we didn't want to use it, we wanted to sleep. Definitely won't be wasting our money here again next time we transit through Changi.

Nice clean room at the airport terminal. Friendly staff and meal was nice. Just great to have a shower and rest in between flights.

After a long flight you just want to get to your room, but check-in here seems very bureaucratic and taking a long time. Like all airport hotels, very expensive.