The staff at the hotel are exceptionally friendly, proactive, and clearly well-trained, making the stay all the more enjoyable. The property is ideally located in the heart of Gueliz, providing easy access to Marrakech's main landmarks, restaurants, and shops. The suite was spacious and offered a pleasant view of the pool — a perfect spot to relax after a day of exploring. I was also impressed by the high-speed internet, which made it easy to stay connected and manage work tasks during my vacation. Overall, a great option for both business and leisure travelers seeking comfort and convenience in Marrakech.

It can be tricky to park next to the hotel if you travel by car but the staff is always happy to support find a spot.

Dear Al Nassim Management, I would like to extend my heartfelt appreciation for the exceptional service provided by your reception team, specifically Tarek and Mohamed. During my recent visit, I was thoroughly impressed by their professionalism, attentiveness, and friendly demeanor. Tarek and Mohamed went above and beyond to make me feel welcomed and comfortable. Their ability to handle queries with efficiency and their warm, positive attitude truly enhanced my experience at your hotel. It is evident that they take great pride in their roles, and their dedication reflects positively on Al Nassim’s high standards of guest service. Please pass on my sincere gratitude to Tarek and Mohamed. Their exemplary service has left a lasting impression, and I look forward to returning to Al Nassim in the future. Regards Bouchaibe Elyoussoufi

The reception was lovely seating area and so was the room. Beautiful city views near the windows in the room.

There wasn’t much food option. Fridge was dirty and the swimming pool time was closed quite early times

Good location, plenty of restaurants around, and about 30 min walk to the medina. Staff were friendly and the rooms were clean.

People were obviously smoking cigarettes in their rooms, and you could smell the smoke.

The location was great with many restaurants and shops nearby and the Medina in walking distance about 30 minutes as are the YSL gardens. We were also able to walk there in 20 minutes from the train station.

I would have preferred a shower that didn’t require getting in and out of a bath without handrails.

Very clean, professional and friendly staff. Breakfast was good but could have done with a variety of juices rather than one juice only and maybe some brown sliced bread with a toaster. Overall I would stop here again.

No dislikes, all spot on.

Very friendly staff and the customers services was brilliant specially Saaba , Tariq. Mohammed and all

Everyone was very brilliant

No amenities like kettle in the room , no iron , very old hair dryer , probably original - useless

Beautiful rooms staff friendly

Flash of the toilet needs improving.

The staff was amazing! So helpful and accomodating.

Cigarette smoke. Would have loved to have a masseuse on board there at the hotel.