Great location in my favorite part of Kyoto. Right on the river. We selected the more expensive river view rooms and it was well worth it. The ability to be guaranteed a great river view, along with the onsen and location, was why I picked this hotel and I was very happy with my choice. The rooms was comfortable and quiet, with a couch at the view end, though not enough storage spade to unpack. Breakfast was very good. I think the Japanese items were better than the Western items.

Check in was not well executed. Even though there were perhaps eight parties there, they did not accept check in until right at 3 pm, and then had only one person available to handle check in. Fortunately we were at the front of the queue. Front desk service was uneven. Some spoke pretty good English others did not. Some were friendlier than ohers. I asked for restaurant recommendations and was not thrilled with the result.

Absolutely incredible room, the best of all our travels in Japan. We had one of the garden suites, large with a sitting area and beautiful bathroom, quiet and peaceful. Breakfast was delicious everyday and location was excellent on the river and near multiple train lines.

A little far from Kyoto Central station but not too bad

- The hotel has nice onsens, and what we really appreciated was the laundry facilities. Right next to the baths, there are several washer-dryer machines where you can load your laundry and head to the bath. It’s convenient, quick, and very affordable. The hotel even has an online page where you can monitor your laundry in real-time. - The hotel is within walking distance of a wide range of restaurants and cafes. - Two metro stations are just a few minutes away, making it quick and easy to get around.

Great location, close to subway station, close to shopping area and many good restaurants and pubs with walking distance. I like the hotel is at a quiet street, staffs are very friendly and helpful. Close to a great bakery shop ShinShindo for great western breakfast. I will highly recommend this hotel, I will come back again.

The breakfast is not as good as the breakfast in another hotel in the area.

Clean large room - room had a little seating area which was nice. It fit large x1 and medium x1 luggages very comfortably. Shower area was separate from the tub, which we much preferred!

Laundry rooms were always packed and had 2 machines on the ladies side and only 1 machine on the male side. Do expect a wait for the laundry rooms but everything else was good :)

We got the garden suite and it had plenty of room. Love the tatami seating area and the bathroom since it has a view of a small walled garden (fake plants but still nice). The fridge for the suite was stocked with beer, juice and water. Towels and pajamas were refreshed each day. The women Onsen had both small indoor and outdoor baths with very clean facilities. The grocery store is across the bridge where you can buy fruits, pre-made meals etc.. The nearest subway was 4 min. away. We were able to take subway/trains to Fushimi Inari, Gion, Nishinki market and bamboo forest without much difficulties.

Only a few washing machines so we had to wait a bit.

Location was great- really close to Sanjo train station so a straight forward and cheap train journey from Osaka. Great location in Kyoto for restaurants, shops and temples. Twin rooms were great, comfy beds and lovely bathrooms. Nice breakfast. Very helpful reception staff. The cool burger restaurant a couple of doors down from the hotel (Up it) was a great hit for a family dinner.

We didn't fork out the extra for river or garden view rooms and the 4th floor rooms were lovely but we had frosted glass for our window onto the streets which was a bit strange (and view and daylight limiting).

One of the best places to stay in the city. A quick taxi ride from Kyoto Station, and short walks away from the heart of Kyoto, shopping, Nishiki Market, etc. Room was immaculately clean, service was friendly, and the bathhouse is a great bonus.

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We stayed in a garden view room, on the forth floor. The room was beautifully designed, very spacious (in Japanese standards). We were somewhat worried that the garden view room will be noisy due to one of the reviews. This was not the case, the room was very quite, and the curtains blocked the light completely. We slept very well :) Our guess is that maybe the reviews that indicated noise were for the ground floor.

There is only a bathroom area than can be separated by a curtain rather than a door from the rest of the room. That made it hard for one person to get ready in the 'bathroom area' without disturbing the other if they were sleeping. Not a big issue, but worth knowing about. We would still visit this hotel again.

The location, staff.

The hallways are very dim. The decor is dark. Black doors, red trimmings. The rooms are so bright and welcoming, the hallways should be bright and welcoming too.