Fantastic location. Lovely building and immediately opposite the cathedral. It was great being right in the center and popping in and out during the day to drop off / pick up stuff. We had a lovely room and spacious bathroom

I would have liked a few more coat hangers - 4 for 2 of us for 2 days was a bit annoying. I booked the car park and had confirmation and when we arrived the receptionist didn’t know anything about it. Was a bit frustrating as we were then stuck in a narrow street. But we sorted out eventually. I did think it was a bit poor though as I was standing in the street Tallinn via the intercom in the rain and she was being a bit obtuse. Obviously I wouldn’t have had the address of the car park if I hadn’t already reserved the parking. The same lady then kept us waiting 30 mins until She was ready to let us check in.

The location couldn’t be better, at the highest point of the old town makes it such a walkable location. The buffet breakfast was probably one of the best we have ever had. Sometimes it is difficult to justify the pricing of hotel breakfasts if all you get is a dried up selection of food but Sercotel nailed it. A great selection of hot and cold food, numerous juices, fresh fruit and coffee/ tea. The staff were super helpful and friendly. Beds were comfy and the hotel decoration is very nice too.

We stayed a few days before Christmas and it was a bit noisy as people left the restaurant at the end of service but it didn’t go on for too long.

The location of this hotel was extremely good for access to the city centre and the main attractions of a very beautiful city. We asked for a ground floor disabled room which we were given, and we were impressed with the cleanliness and quality of the room and it's peacefulness. It was lovely to hear the occasional chime of the cathedral nearby. The hotel is dog friendly and the welcome pack for the dog was a nice touch, together with dog bowls and a dog bed. The underground parking was a bonus with lift access to the hotel rooms and the staff were friendly and helpful.

The toilet in the bathroom was very low for a person with mobility issues, considering it was for disabled use, and even though it had a frame around it, it was still difficult to manoeuvre on and off it. The room was quite hot at times and the air conditioning unit was not set for summer time. The room would have benefited from tea and coffee making facilities and a kettle.

Location is great, especially with a car. Feels like you are staying in a UNESCO World Heritage site. We had a second floor room with a small balcony that looked out onto the cathedral bell tower. Large spacious room, large bathroom. Quite classy. After some confusion about whether our room was ready (it was) and we were made to wait 20mins until our specified arrival time (so be careful with this - some hotels might use your estimated arrival time as a fixed thing which it isn't) another member of staff stepped in and all was sorted. That member of staff recommended 3 good restaurants and we ate at one of them, Cervantes in the Plaza Mayor. Great staff, atmosphere and food. Such a good visit we are considering popping back in on our way back home.

Loved the location, excellent for solo travelling, a quick walk into the main square. Great breakfast albeit a bit unusual not having everything laid out but ordering what you’d like, really lovely member of staff in the breakfast room Fabulous building next to the cathedral All staff were really friendly

In my room there were no tea/coffee facilities but if I upgraded to the next level apparently I could have them, that seems a bit mean along with the fact that there was no complimentary water, it will cost you €1.50 from your rooms mini bar. Parking is expensive but secure, I have found parking at all hotels in Spain very expensive.

Sercotel Puerta de la Catedral is in a perfect location, across from the Cathedral and the bell tower (which we visited one morning before the crowds arrived) It is a lovely hotel with lovely staff. Our room overlooked the cathedral and another window looked out towards the river and beyond. Our companions’ room had a terrace where we could sit and admire the cathedral as well. Our room was large and airy - our friends had a smaller room (but they had the terrace!) and beds were comfortable. Bathrooms were good and everything was spotless. Breakfast was good with most things you might expect (although we’ve probably had better) and our friends found it very difficult to make a cup of tea - we know that’s not a popular beverage in Spain though.

The bar is quite small but we were able to order some glasses of wine to take to the terrace. I will reiterate about the breakfast tea but these are not big problems!

The hotel is very well located, right by the cathedral and at the end of Calle de Rua. It's a modern hotel, with a big check in space. The room was bigger than I expected (we were in the "Cathedral view double room". We were in Room 201. We were put in Room 101, but that's very close to the street level, and a TON of tour groups stop right there, so you couldn't really have the curtains open and enjoy the view without someone looking at you. Room 201 was very private.

The Booking.com listing says "coffee maker in the room". Not true. There's a kettle and a packet of decaf coffee. I went to the front desk, and the wonderful lady there made me a cafe con leche from the coffee machine behind the bar to take to the room.

The room was spacious and comfortable. The breakfast was plentiful and delicious. The staff was friendly and very helpful. Parking is in the hotel basement which is especially good because there isn’t other parking nearby. The hotel in in the old town just across a small plaza from a beautiful old cathedral. Behind the cathedral is the old town itself, really wonderfully preserved.

The onsite parking is covered evening but is reached by a steep narrow ramp which exits onto a narrow street. There are no signs in the basement lot pointing to the elevator which is down a small hallway. Even with a couple of small signs a couple of blocks away I don’t think we could have found the hotel in the small and winding streets without the help of our GPS. Not a problem unique to this hotel, just a fact of life in old Europe.

Excellent central location in the heart of Salamanca old town. Nice room if a bit tired in places, skirting boards etc.

The parking is extremely tight and quite a challenge with a medium sized car. 19€ was a bit steep for this facility. The bar doesn't open until 2030 hrs. Breakfast was ok but the only hot food was bacon and scrambled egg. Surely it can't be difficult for the waitress to ensure that these two items are replenished regularly. Guests should not have to chase this up!

In fact it's a perfect hotel. The staff is very friendly, helpful. We enjoyed the bed and the bathroom. The breakfast is rich. To find the underground parking of the hotel looks complicate in front of the computer, but much easier in reality, than we expected based on the description of former guests. Don't be afraid, GPS do help! The location of the hotel is breathtaking. You step into wonderland from the hotel, directly!

The first morning it was some problem in the restaurant, therefore the breakfast was a bit chaotic.