Easy online reservation, fantastic price, easy check in and out. AC worked very well. Beds clean and comfortable. several outlets and USB charging ports all worked, (great for those with a CPAP machine) TV worked we were able to log in our streaming svc. There was also a fridge AND microwave and a coffee station with ample tea and 4 coffee pouches. There is also a couple racks of snacks and cold drinks in the lobby. There were more amenities to take advantage of but we were visiting family in town.

paying $12. to park 2 nights in their lot but for the price we got on Booking.com it was still VERY inexpensive and worth it!

We arrived after midnight. The front desk receptionist is a Latino male if am not mistaken his name is Enrique. He was professional is all terms. The room assigned to us has a toilet handle broken I contacted front desk immediately he without hesitation changed out room. I love that as a family business owner station in Charleston, SC and in PA with over twenty four years in customer service we appreciate the kindness and professionalism of Enrique and the breakfast employee that was serving last Sunday she was kind enough to guide me to the coffee station do to a brain condition I am suffering from four brain pericallosal infarctions that is causing temporary dementia. The kindness of these two specific staffs warm my heart even a simple smile could make a big difference in another person’s life. Please tell Enrique, if that is his name to keep up with his humble personality and to keep his face up. He has great costumer service.

The hair blower was broken it have a missing part right at the handle where all the electrical wire are located. When I exited the room I returned to get the blower I took it down and handed it to the receptionist. I was staying Wilkes Barre, PA in another hotel back in February for about a month there was a room that got on fire 🔥 that was terrifying I had my 88 years old mom with me that weekend. The left bottom corner of inside shower is rusted I told the receptionist that needs to be repaired to avoid the corrosion to continue spreading. Now it’s a simple repair.

Breakfast was good and room was clean. Staff friendly.

Need more seating in room, only one chair and looked like there use to be an armchair or similar in a corner. Breakfast areas rather small for busy hours especially with families having to wait for tables. Pool is next door at the residence inn - was closed due to maintenance but fairfield inn staff did not know. Suggest better communication between hotels on availability of amenities.

Location was great, good value for money, comfy bed, breakfast was adequate

TV didn't work but in fairness they offered to move us to another room but as it was already 8:30 and our stuff was spread everywhere and we were in jammies we didn't take up that offer. Breakfast was somewhat limited, one suggestion - strawberry jam would be nice as not everyone likes grape jelly. When trying to get the TV to work we discovered a lot of hidden dirt - even a tampon!!! Kind of gross.

Linens and pillows great. Very good nights sleep.

Staff did their job but no one went out of their way to be friendly. Breakfast was not good...cold sausage, watery oj, greasy bacon, ...Also no grab bar in shower.

The beds were clean and comfy, I could have used another blanket to add to the bed because my sisters like to sleep in a cooler room than I do. The breakfast was delightful.

The ONLY negative thing was that there were some hairs left in the shower from the last guest. I know that's easy to miss, the room seemed completely clean otherwise. I know they weren't my hairs because I was wearing a shower cap in there and I noticed them right away when I got in the shower.

Melinda and the Front Desk staff were so integral and making this Stay feel like him. I was there because my son had to have neck surgery and I wanted to be with him through that and they could’ve been more wonderful to make us feel welcome. When another note love, the fresh breakfast that Heather served every morning, we loved having fresh coffee all day long. The fitness room for myself was fantastic all around love love love this say.

Not a thing

I loved everything about my experience. The manager took care of changing my room, I'm disabled in a wheelchair, and she went above and beyond to give me a room that would be extremely comfortable and accessible in the Marriott Residence Inn next door ( affiliated with the Marriott Fairfield ). So the hotel and room I'm reviewing above is for the Residence Inn.

Not a thing

The beds were very comfortable, and the counter space in the bathroom was perfect for four people staying in the hotel. The breakfast was good, and the gluten free options were much appreciated!

The room was not clean went we first entered it. There were hairs in the tub and on the bed. The floor wasn't vacuumed. We told the manager, and by the time we came back, it was all cleaned up.

I checked in around midnight and although the hotel was fully booked, they kept my reservation which was a huge relief!

Met by a very nice night manager who said she had worked there for 18 years - I wish I would have gotten her name as she was very welcoming after a long day of travel