The room was very spacious and clean. It was also quiet, even if we were very close to the airport. We could not hear people walking in the halls or above us. We were welcome to use the microwave in the dining area to heat up some food which was convenient. The two women who checked us in were very nice and friendly. They were patient and answered all our questions. We checked in rather late and did not know there was a shopping mall right across the street with shops and restaurants!

We wished there was a microwave in the room but were offered use of the microwave in the dining room, so that was fine.

Due to a water leak we were unable to stay at this hotel. But the concierge had already booked us a stay at another nearby hotel free of charge, and even refunded our hotel charge and had their shuttle driver take us to the other hotel. So we received a free night's stay at the other hotel, which was very welcome after a long day of travel!

Obviously the water leak was unexpected, but the hotel handled it admirably.

Quiet, convenient, comfortable bed, great breakfast, very pleasant staff.

A minor matter but it would have been really nice if one didn't have to call for Shuttle pick up but rather that it ran on a regular basis. I'm not sure why but one of the nights of our 2 separate nights stay we were assigned a room that had an accessible wet room rather than a normal bathroom. Very hard to keep water from spreading everywhere and a potential slip hazard.

Predictable staff service, hotel experience and breakfast so it's a no fuss decision to stay which I have multiple times.

Super hard to sleep in a bed right at the air conditioner. Literally flows over your body and in your face during the night. Any way to divert that air??? It's enough to choose not to stay if there is another hotel with central air out of the ceiling or a wall vent vs. HVAC in the room. We tried to swim in the pool but it was freezing cold both times we stayed. Come on! It's summer and many fams are beginning to travel. Felt like PNW cold vs. getting reasonable and inviting warmth. Seriously - heat your pool!

I loved that it was within walking distance of so many stores and restaurants!

There was very limited sound proofing in the rooms. I was near the elevators and was woken up on multiple occasions by the sound of people talking, loud music in other rooms and the building practically shaking from the military planes.

I've stayed at the Hyatt Place Cascade many times and always enjoy the property. This trip the front desk staff were welcoming, gracious, helpful and humorous. The airport shuttle driver was smart and kind...a real pleasure after an 11pm arrival. The room as always was clean and comfy...I like the design. I was attending to sick family members so coming back to a quiet environment was ideal. Breakfast is terrific, especially savory Latin foods. Thank you again for a great stay!

No complaints.🙂

was late arrival... was speedy registration to get us to our room. Very efficient. breakfast the next A>M>was exceptional not only by appearance but variety but what really set it apart was the cleanliness of the facility. The two ladies working deserve a special thank you.

was some confusion on airport pick location. This was probably caused by late time of night Driver was great,

Hot and free breakfast included with a fantastic selection to meet everyone's needs. Plus, the free shuttle bus service was amazing.

There was no microwave in our room, and that created a problem because we had to keep going downstairs to get hot water to warm up our baby's bottle in the lobby area. This was a struggle, especially during those midnight feedings.

This hotel hits all the right notes for a visitor to a city: close to airport, on light rail...Excellent breakfast, spotless and spacious bedrooms. Great bathroom facility and shower water pressure. Price was perfect for us for this friendly 3* hotel. We note a lot of families were staying and a few sports teams of young people staying at the weekend. Despite being quite full most nights, there wasn't any corridor noise. The added bonus was a small bar at the reception for a night cap after our days' adventures. Prices were right.

Fitness center and pool are small but they are clean and well-maintained.

The hotel had easy access to the airport with a free shuttle. The staff (Alina at night & shuttle drivers) were extremely helpful & provided answers to our questions about the area, etc. The breakfast was top notch for a hotel continental breakfast. A great selection and great portions. The ladies who managed the breakfast area were friendly and kept the place so clean as well as continuously replenishing items.

No concerns or complaints.