Lovely annex room. Direct room access to the safe enclosed garden was lovely. It was dog friendly with a dog bed (on which we could put his own bedding). The bag of treats and a ball provided was a nice touch. Dinner and wine (4 Adults and 1 toddler) in the restaurant was very good indeed and sensibly priced. The Hanger Steak was excellent. The children's meal was also good.

The toilet kept running after use and had to be manually stopped. The shower didn't drain properly so you were standing in over an inch of your own grey water. This was reported day 1 of our 2 day stay but nothing appeared to have been done about it. We'd suggest the plumbing is reviewed. Serving hot poussin, with a pot of gravy on the side, on a tile is not really a sensible idea. Perhaps if you matched dishes to the menu item rather than serve virtually everything on tiles would be useful.

Though a bit shabby and the whole Raj vibe very outdated, it is clean and very comfortable.

I used to work in this hotel in 1977 when standards and professionalism were very high. Over the past few years, we have stayed here many times. 17.00 on a Saturday and the reception was closed. l was not booked into the room l had paid extra for. Since breakfast was not included l thought it was very expensive. For £125 l think it was penny pinching not to include breakfast

Beautifully decorated and kitted out bathroom with a superb shower. The rest of the room was nice but not to the same standard of decoration. Large hanging TV made reaching the blind chord behind it, very tricky. Bed was reasonably comfortable but I have stayed in hotels with better mattresses for the price. Good WiFi. Lots of nice touches in terms of coffee tray and bathroom amenities.

Car park is small so difficult to find a parking space.

The staff were excepional. Rooms could do with updating ie bed, furniture and TV. Bathroom lovely. The facilities in the room were great. The room was very warm although fans were provided. Didn't have breakfast as felt it was on the expensive side but no problem as tea coffee water provided. Would stay again

Bed was too soft for me and tv outdated

The room (dog friendly) was spacious and cozy on arrival. big comfortable bed with plenty of pillows. room accommodated for my dogs so had 2 comfy beds with bowls and treats. access to the garden from the room also with tea and coffee facilities. restaurant with beautiful food and plenty of options. close to train station (less than 5 minutes walk) sheets changed after one night.

ripped net curtains. wifi kept disconnecting and network is poor. limited tv channels. 1 member of staff on arrival and checking out was far from the standard of customer service I expected. short, blunt and quite rude. rest of the staff were open and friendly.

Clean rooms. Lovely garden view. Close to Engerfield Hall, which was the purpose of visit. Good complimentary tea/coffee . Staff really helpful and friendly.

Rooms are tired, need a freshen up. Large holes in net curtains.

A great hotel, in a lovely location. All the staff were friendly and helpful. We dined in the Herd restaurant, and the food was amazing. Once again, the staff were great. Would recommend.

I found the reception on arrival not very happy I was greeted with we are closed to 12 we have had a wedding all day yesterday I was not given the chance to say can I drop my bag off as I am staying I’m not a lunch customer I needed to drop my bag off as I was going to a party The lady did let me leave it but she also said I could pay. It not have a key Strange there closed but open to take my money Apart from that every thing was good

Clean tidy fresh

it was near to where we was going to

A dead fly on the windowsill in our bedroom, windowsill in the main bar had a dead fly on it and it looked as though it hadn’t been cleaned for a while because there was lots of dust on it. Was told that if you hadn’t booked your room direct with the hotel then a full English was £17.50 pp although there website says £15.00 pp Lighting in the bathroom was very dull, could have done with a extra light in it.

Convenient location for walking the Thames Path. The room was spacious with the option to sit outside in the garden. Nice to have a restaurant attached.

Room was a little dark