Good location, all staff were exceptionally helpful and the hotel was spotlessly clean. Nothing was ever too much trouble and the manager Tee ran a tight ship and was excellent at predicting the weather.

Hard to find any faults with this hotel, but a minor thing that kept annoying us was the doors to the room were awkward to get in and out. They were authentic split doors in keeping with the design of the hotel but a faff to get in and out unless you unbolted both sides which we didnt want to do when trying to keep out the mosquitos.

Great location, 10 mins from airport, nice traditional, small boutique style hotel, nice pool, nice beach, breakfast was good. Rooms good, staff very helpful, hotel arranged our trips, good reasonable prices. Literally on the main strip so easy for restaurants, bars, shopping, entertainment etc.

NOT the hotels fault but...the hotel next door is being renovated, started drilling, banging, crashing etc at 7am and finished around 7pm, 6 days a week! Hotel is also directly under the flight path, 1st flight 7am, then hourly. Didn't bother my family but I'm very sensitive to sound!!

Staff are great, so friendly and helpful. Always happy too. Rooms are beautiful and very comfortable. Pool area overlooking beautiful Chawang beach is awesome. Breakfast is amazing, soo much choice and hot dishes change everyday. Loved it.

Prices for food and drinks are pretty pricey compared to other resturants and bars around but I guess you are paying for the view! Beers are never cold enough just from the fridges but we are Aussies and we like our beer cold so we have to ask bar staff to please put them in the ice/esky for 1/2 hour before we can drink them. However they did this everyday for us without a problem. But if we have a spirit with a mix while we are waiting, its nearly $11.00 each drink and we get 29% off as well. Way too expensive for Thailand but we have noticed that Koh Samui has become a very busy party place for the younger crowd and they tend to pay these ridiculous prices.

Amazing place, the room was spacious and clean - They made an extra effort for my birthday both in the room and at breakfast! Quiet and comfy in the evenings - tv worked well too . Location was great and we were able to walk to everything we needed, the hotel has a tour desk which we utilised , (4x4 safari and sightseeing was great). Pool was nice and the beach area was good too, it maybe due to the time of the year but the beach was only small and some days the water didn’t go out at all, but plenty to do around the island. However the day we did have at the beach, the hotel provides paddle boards which were fun!

Nothing, would stay again

The Deluxe room was exceptional! Enormous suite with separate lounge, huge bath and ocean views. Very comfortable king bed with soft pillows. Meandering pool allows some quiet space overlooking the beach. Fabulous beach dining under individual tents with super friendly staff! Great location if looking for central Chaweng with shops, restaurants and markets within walking distance. We used for last night to do souvenir shopping for family.

Smokers in the pool

Staff are very friendly. Breakfast is great

The staff were so friendly and helpful. Breakfast was great with a good choice. Chef made great eggs! Rooms were cleaned and bedding/towels changed daily. Pool / beach area lovely with towels provided.

Noise from the nightclub down the road kept us awake all night so we didn’t sleep well due to thudding bass which went on til 6am!! They did offer us another room but due to trips out it wasn’t logistically possible. Could be worth checking the sound proofing of the single glazed doors. Bar prices are a little expensive compared to local bars. I would also recommend adding BBC News to the tv package rather than the right leaning GB news.

pool was awesome. This is not a quiet hotel yo can hear the noise from the nightclubs till 4.30 am, which made it difficult to sleep. Breakfast was excellent service was very good as you would expect. Coffee not the best. My bed was ok our room was a good size & we had a bath which I really enjoyed. Lots of stairs, so if you have any leg or knee problems this is no good as there is no elevator. I wouldn't stay at this location again.

The rooms, pool, location on beachfront, breakfast were great !!! The staff was very welcoming and warm and extremely forthcoming. They were willing to help with any and all issues. Bobby was great by the pool, he gave us all the information about the pool, beach restaurant and was always around the restaurant area. Jun Ji and Nadia were very warm and welcoming from the moment we stepped in to the reception. They helped resolve all the little issues. I would like to give a special mention for Nadia who was very interactive with my family and made every possible effort to make us feel at home, she even tried to learn our language. She has become the favorite of our entire family.

1. There should be a small table and a couple of chairs in the room for in room dining. There is no place for in room dining in the room. The sofa could be removed to accommodate the table and chairs. 2. The small table below the tv is too small. A slightly bigger table would allow people to work on a laptop. 3. The AC does not cool enough. These changes in the room would make the stay even more comfortable

Nicely designed hotel in Thai style. Excellent service, especially from Front Desk girls Junji and Abi. They were always smiling and ready to assist. Hotel is centrally located and close to many restaurants and beach clubs. Pool is nicely designed and right at the beachfront. Very nice white sand beach just in front. Rooms are kept clean. All in all, it was nice stay at this Instagramic place.

There is no elevator so one need to walk long corridors and climb stairs. Beach beds at the pool are placed so close to each other that is hard to move around them. Sea at the beach is quite shallow there so cannot really have a good swim. But that is the case with most beachfront hotels.