Absolutely everything and the staff was always willing to assist, very very friendly everytime you passed them. Made me feel so comfortable enjoying myself and knowing I am safe and so are all my things.

Nothing

Nice rooms and very well located property.

We reached early to the hotel and were told to wait for the check-in time and that is understandable however the front desk staff wasn't friendly (in fact bit cold/rude) stating that. Air conditioning wasn't working in the lobby at that time and we were told it would be switched on only after 10 am. This isn't expected from a good hotel and more so in a hot tropical location. Other hotels go extra mile to make things comfortable for the guests while they might have to wait for the check-in.

I thought the chefs made great efforts to select a good variety of dishes. Very kind kitchen team...perfect No cheese on offer! Cleaning team & smiling reception staff...excellent!

I noticed the management not once approached any guests to ask how they were doing or indeed how was their stay. Interesting! I stayed for 13 nights NOT once was I approached, needs to be raised for service expectations.

Nice breakfast. Lovely room. Comfortable beds

Nothing

Location was great. Room was nice. Breakfast was decent, could have a bit more variety but for 4* it was good.

Bathroom shower would spray everywhere. Toilet paper very thin but this is common in Thailand. No full length mirror. Staff were ok but need to be a bit more personable. Lobby area isn’t really welcoming.

Great location on the main strip in Chaweng but still very quiet, clean and comfortable The hotel has onsite underground parking and all of the staff were incredibly friendly

Really nothing bad to say about this hotel. Everything was great

excellent breakfast. Location excellent

i did not like they give only 1 room card even we were 2 person. I do not understand why it is so difficult to give 2 cards for 2 person! This i did not like about this facillity

Location was great, we really enjoyed the easy access to the local restaurants and the variety of Thai, seafood and western food options.

We did find that the hotels breakfast was a bit bland and repetitive the bread was also stale every morning we were here.

Location is perfect for Chewang Beach, could not get any better. Modern rooms for good price

The pool area is covered by shade and water freezing, makes it difficult to dry off. Only complaint of a lovely stay!

Free breakfast with omelette bar and amazing coffee. Hotel staff was super friendly and helpful with helping us with our questions.