Amazing beachfront location; great breakfast at the restaurant overlooking the ocean; plenty sunchairs available around the pools and at the beach - the policy of not allowing 'towel-reservations' of sunchairs is excellent, always chairs available!; great playroom/kids club; beautiful hotel grounds with water, plants, and grass and plenty cozy hangout areas

Food and drink quality overall was definitely acceptable, but not superb. Smoking was allowed/tolerated at the bar which was super annoying. The wood floors around the pools and in the plunge pool villa was dark brown and got scorching hot in the sun - impossible to walk on barefoot. Also, plunge pool villas could have had a fan in the sunbed roof, got really hot in the middle of the day with little wind entering the private courtyard

Massive pool so I could do my swimming everyday. Beach agree great, 2 smaller pools and lovely area to eat outside watching the sea. One warning, if you don’t enjoy children, avoid Xmas and first few weeks of Jan as if was overrun and has an alone traveller I found it too much. Lovely place to have a holiday but book in advance as it gets sold out quickly. Paul , London.

Too many children over the Xmas and Jan period, but to be expected as popular time to take them away. July aug is also popular with children at the hotel. I don’t dislike children at all but it was at one point like a school playground , not good for relaxation. Go outside these months ans your be fine,

2 double beds joined together were very comfortable & the pillows, slept really well. Spacious & comfortable bedroom/bathroom. Lovely beach & pool area, happy hour 3-4 & 5-6. Loved the location being able to walk to Fisherman’s village for shops bars & restaurants. Easy to get a taxi on the Grab app to anywhere

We couldn’t use the sun beds on the beach because we were told they were mostly all reserved for TUI cruise guests, so we had to move our towels. Seems unfair for paying hotel guests, should be first come first served. There were lots of children there, but I had read reviews saying this so can be noisy by the pool

We loved the location, felt private but also close to lively area. Perfect staff, beautiful bar, convenient …

The breakfast was not great, was ok

Fantastic staff - one of the best we've experienced around the world, they have a fantastic crew. I really cannot stress the level of attention and care (we were always sitting at the same table for breakfast, when we booked the barbecue the put us at that specific table). Very nice pool, great club for kids, restaurant with stunning sea views and a short, nice stroll far from teh chaos to get to Fisherman's village and Night Market. Rooms were big and beautifully designed.

This hotel was a straight 10 when it opened, however I don't think the value for money is still there, aside for the staff. It needs a thorough deep clean for the rooms, some repainting, fixing some of the elephant fountains around the pool - it's getting a bit 'tired' for the price point.

Great staff, quiet place and great pool & bars Room is beautiful & perfect for children

Low stream on shower, room little dark

Top staff, without them my stay would have only been half as good! Kitty fluent in German and English, is very attentive to customers‘ needs, tries the utmost to support and and comes up with proposals, very friendly and service minded Bird, who is dedicated to his work, I attended almost every Yoga lesson during my stay, dedicated to his customers, always friendly, helpful and responsible for the overall sports activities., can only be highly recommended. Diamond, who supports not only him but also at the two bars, impeccable, friendly, hard working to satisfy the various clients‘ wishes. Gege: is super friendly, a sunshine in the morning, when she greets every customer by their name - what a memory (!) - not to forget the lovely Christmas show with her and the team singing Christmas Carols, unforgettable. Gao and the service team of the restaurant area ( I am sorry I don‘t remember everybody‘s name), the Gentlemen working at the bars, just incredibly friendly and helpful! Last but not least the CHEF (cook) Nuang, very dedicated and tries to make sure to provide everything possible, whatever the extra wishes might be. Loved my room, it was quiet, beautiful, nicely furnished, loved to slide into my blankets in the evening. Big thank you to the cleaning staff as, who do a great job, every day! The guards at the entrance also need to be appreciated, who help you to get over the street, as no car bother to stop, when you need to cross the road. THANK YOU!

The Lady director in charge of the hotel: Pls bear in mind „staff make it or break it“ - whereas you have a wonderful team, I was wondering why you never greeted the customers, should you no be a leading role model to your staff? Otherwise can‘t state anything negative.

Great stay at Bandara! All staff were lovely and we were given an early check in free of charge. Food was great & great location. We really enjoyed being walking distance from Fisherman’s Village.

The hotel is gorgeous, starting form the entry through to the beach bar. The staf went out and beyond to make our stay as enjoyable as possible. The main pool is great and so is the one located closer to the beach. Breakfast is amazing with various foods and an egg station. The hotel is located close to the street with all the massage places and local restaurants. Within a close proximity there is a market open every mon, wed and fri worth visiting. A big thanks to the hotel staff for organizing the New Year's Eve, the buffet was just amazing. We really enjoyed our stay in the hotel

Everything was fabulous

The staff were exceptionally friendly. Diamond was our favourite, he was always smiling, would always go above and beyond for us. The staff would always greet you and were very friendly/accommodating. The bar and breakfast area were special, the views and atmosphere were exactly what you want for a relaxing holiday. Location was perfect- literally a 5 min walk to the fisherman's village- so many restaurants, bars and a market 3 times a week. All of the tours were never far from the hotel. A convenience store was a 2 min walk. Pools were great, never too crowded, always space to lounge and we loved happy hour.

That we were not advised that there was construction work happening at the hotel until the day of which took away the bar and our favourite pool that overlooked the beach. The hotel needs a few touch ups as worn in places.