The staff was extremely friendly, A big thank you to the two young ladies one helped us at check-in and one helped us at check-out, such nice people. the one at the check out was also in the restaurant and gave us very high service, she was doing the job with beautiful manners, and both of them made the hotel hospitality to high standards, the rooms were extremely clean and included everything needed, the bed can be merged or separated which. The pizza that they have at the restaurant, was one of the best I ever ate. The bus station is right in front of the Hotel and ca. 15 minutes from the main train station.

Fantastic location and quality accommodation for a good price. Staff were friendly and helpful. Also got a large triple room with a cute balcony overlooking a cherry blossom even though I paid for a single room as a solo traveller, which was awesome. The room was also very clean and nicely decorated. Only thing I had an issue with was the shower. On the first night everything was perfect, if anything it was too hot at first, but for my second night the water was very cool with the temp dropping rapidly by the end of my shower. Not sure what changed.

The best thing about Pension Stoi is undoubtedly its fantastic location—just a short walk from Innsbruck Hbf train station, making it incredibly convenient for travelers. The room we stayed in was clean and included a private washroom, which was exactly what we preferred. For the price we paid, the room was decent and comfortable, though not luxurious. It’s a great option for a short stay. Unfortunately, the room heating wasn’t available at night, as the heaters couldn’t start due to the gas not being filled, and it was quite cold in October. However, we managed to sleep snugly with blankets. The guesthouse is family-run, and the owners are polite, kind, and helpful, which added a personal touch to the stay. Overall, it was a good budget-friendly choice for a quick stop in Innsbruck.

Heating could have been in place. Water heater is not adequate. Bathroom is very tiny. But I don't want to complain much as for the price I paid it was really good.

The room was very spacious and clean and the staff was very friendly. The hotel is less than 10 minutes walk from the central station and easy to find. There is no breakfast service but there are a lot of options where to have breakfast within easy reach. There is also a honesty bar in case you need some water or snacks during the night.

Not ideal if you have mobility issues as the stairs are quite narrow. Walls are not very thick so you can here if guests on the same floor are making noise but there were only 3 rooms on my floor and we were separated from the main corridor by a small reception room so it was not so bad.

My second visit to the pension. The pension is close to the main train station and the city centre. The room was clean and simple (beds, table with two seats, TV). The staff was very friendly, followed me to the room, and offered to answer any questions about the accommodation or the city. Although I didn´t use it, I appreciate the minibar with drinks or chocolates in the hall - the price was 2 EUR for each item, which is cheaper than in other hotels.

According to the description on Booking, I had to get a room with windows in the garden (I booked the same room as last year). Unfortunately, I got the room with dustbin under the window and to the street. Although there was no smelly waste, opening the windows and seeing the dustbins was very uncomfortable. As I could see this place, the dustbins could be moved to a better place. Otherwise, the do not disturb sign and refill shampoo would suit sustainability (I stayed three nights and don't need to clean the room each day).

Location was excellent, just across the train station and overall close to the city center. City was just 5-10min walk away. Beds were a bit stiff but comfortable and the room was warm even when it was 6C outside. They bathroom and shower looked like they were just renovated and there were enough hot water for 3 people in a row. The room was cleaned daily and our sheets were changed daily.

Room's bled noise a bit. If somebody was in the common area (where the bathroom was located) it was really audible. People talking inside the other room, behind a wall could also be heard but it didn't affect my sleep.

Everything

None

Very convenient, 5 min walk to Hauptbahnhof one direction, and to the old city area the other way. Clean, practical. We had a room with a shared toilet and shower room (shared with, it appeared, 4 other rooms), which was not a problem whatsoever. They were very clean, weren’t busy, and we had a sink in our room. Staff were helpful and efficient. And for that, in Innsbruck in the height of tourist season, a good price. For a short stay in Innsbruck, I would stay again.

Was a bit tricky to find the entrance initially. No air-conditioning during August heat, which required we leave the window opened, and even though it seems tucked away, there was quite a bit of street vehicle- and people- noise. Bed was too firm for my taste.

We stayed twice overnight. The person at reception each time spoke English, was friendly and gave good advice. (On recommendation, we ate at Gasthaus Anica and would recommend it for Austrian food). It is definitely a budget hotel. The facilities are basic but it has all you need and was spotless and clearly well maintained. Although not cheap, it was still less expensive than anything else we could find. The location is excellent for train, Flixbus and for the interesting parts of Innsbruck.

On our first stay, our room was next to the stairs and people came and went at all hours and some made a lot of noise!

Excellent location with friendly staff. The room was a great size and good value for money. Everything worked as expected and it was a bonus to have a TV with international channels. The bed was very comfy and it was a powerful shower. I felt safe in the hostel and it was a perfect base for exploring beautiful Innsbruck. Would stay again.

A kettle in the room with tea/coffee would be amazing but appreciate there is coffee available in the main area.