The staff were amazing, very positive people. Overall the accommodation was very clean.

The rooms were not well soundproofed, so it got a bit noisy in the morning. Also, there was no kettle in the room to make your own tea or coffee. While there was a container with warm water in the common area, it ran out a few hours after the staff left for the day. It’s unclear why a kettle isn’t provided—either in the rooms or at least in the common area—but it does feel a bit inconvenient. We were aware that the rooms didn’t have kettles and appreciated the effort to offer warm water instead, but unfortunately, it doesn’t seem to be sufficient, especially during busy periods.

Very spacious room and well-located for getting around the city (or parkrun, very nearby). Several good shops in the immediate area, or not too far by walking or public transport to get just about anywhere. Very clean in the room and felt comfortable & safe. The lounge area is also nice to sit in for a break during the day. Staff were helpful during opening hours and by email.

Not sure if I was just unlucky, but there were 3 times in a 2-night stay where there was either no toilet paper in the bathroom I used, or a very low amount–and different bathrooms each time. I don't know why they don't just leave a few rolls in the bathrooms! Also I'm fine with limited staffed hours but I want to be able to make a tea at any time—there was no way to get hot water in the evenings. Finally, the floors were very squeaky loud and I felt I was always bothering everyone just walking around (the walls are thin). All these things weren't bad enough to turn me off from staying here again but I'd know to bring my own tp, earplugs & travel kettle haha

We LOVED the decor of the hotel. It’s so uniquely done and you can tell a lot of thought has been put into making each room feel special. The shared bathrooms were clean and again reallly nicely decorated. There was only one occasion when we had to wait for one to become free (but we did only try the two closest to us!) The staff were really accommodating and flexible, allowing us to bag drop upon arrival and leave bags when we checked out. We enjoyed the ‘home from home’ feel. The communal spaces were great, we only wished we’d spent more time in them! Being able to rent bikes from the hotel was really convenient!

There was a lack of hanging space in the room. The hotel offers free tea and coffee which is great, it however, sometimes it was cold/empty and when staff were not around it was disappointing that we couldn’t enjoy a hot drink. The hotel ‘honesty’ bar was also a really cute touch but not super cheap, which put us off.

Despite the bathroom is shared, it was always clean and comfortable. I believe the price reflected the fact that the room didn’t have its own bathroom. There were 4 bathrooms on the floor so it wasn’t an issue. The whole place was stylishly decorated, it was nice to have a drink at their living room or the balcony. The bed was really comfortable even to my problem back. The room is spacious even we had an extra bed added. The breakfast was delicious, and I personally preferred it was a buffet to ensure limited food waste. The location was great, there were so many restaurants and cafes nearby. I really like their slippers and unfortunately I forgot to buy a pair before leaving, so will need to come back next time!

It would be great to include hair dryer in the room but it was available on demand. The hotel took up 2 floors in the building, the common area in the building was not as cozy and stylish as inside the hotel, but once you are inside it was welcoming and like home away from home.

We loved this authentic danish vibe, interior and the amazing hosts. True gem is a community space which is so enjoyable and pretty. Other than that it was very clean, and beds were very very comfortable and cozy. I slept so well. Last thing is, although it’s not super central, location is great value for the money considering the how close the metro station is and the very nice and lively neighborhood.

We really enjoyed everything. Not having the bathroom in a room can be also seen as having multiple bathrooms, when you need them. 😊

staff was very nice and helpful. Location was great, only 3 mins away from the station and there were a lot of restuarants and shops nearby. Although there was no shower/toilet inside the room, I got no problem with it, did not have to wait for the toilet at all. The bathroom was very clean too (by the fact that it's shared with other travellers), I guess they cleaned the bathroom very regularly to keep it clean. Design was vintage style, good for people who want to experience old nordic style. they provide slippers. Good value for solo travellers to stay in copenhagen. Also, it was very closed to a famous coffee shop, April, please go try if you are a coffee lover!

It was an old building, although everything felt clean (e.g. bed, duvet cover) I could still feel the room was a bit damped. It was the only thing that I did not really like, other than that, everything was perfect.

Loved this location—just steps from the metro, which made getting to and from the airport and central station super easy. The neighborhood is full of fantastic restaurants and cozy cafés. It was the perfect home base for exploring the city on foot. We couldn’t be happier with our stay! We didn’t try the onsite breakfast since we explored cafés around the city, but each morning we woke up to the delicious smell of fresh pastries baking—and the breakfast spread looked fantastic.

Rooms and common areas are beautifully designed, with carefully selected furnishings and colors. The attention to detail creates a comfortable and welcoming atmosphere. Breakfast is a real highlight, prepared fresh for each guest every morning, ensuring that no food is wasted.

For the price, I expected the rooms and beds to be tidied up during my 3-day stay. The shared bathrooms were well-equipped, but they would benefit from more frequent cleaning and checks. At times, soap was missing, trash bins were full, and the shower mat was not always available. Improving these aspects would elevate the experience to match the boutique hotel's overall quality.

Very friendly and helpful staff. Rooms and common areas were beautifully decorated. It was the perfect combination of hotel luxury and the feeling of living like a local. We got a room very close to the shared bathroom and we never had to wait in line.

You have to carry your bags up a steep stair to get to the hotel and the corridors and some of the toilets felt a bit cramped. However, the rooms were light and with lots of space. The shared bathroom experience was a first for me, and I was a bit skeptical, but it was no problem for us, just something to consider that you are comfortable with.

The hotel is beautifully decorated and has a very cozy feel to it. It felt quite intimate and homey and it was lovely to have a cup of tea or coffee at the hotel after walking around in the city all day. It was also easy to have contact with other guests and was great to have some nice exchanges. The shared bathrooms were always very clean and we never had an issue with having to wait to use the shower/toilet. The location was also great and close to the metro station, though we mostly walked throughout our stay.

The staff seemed a little overwhelmed at times and though they were very helpful they weren’t always the friendliest. We asked for the coffee to be refilled 3 times and waited over an hour because the staff member had forgotten (as she was preoccupied with other things). On our last day we had the breakfast at the hotel and had to wait over 20 min for the breakfast to arrive which meant we had to eat it in a hurry to be on time for our flight. The member of staff apologised for the delay and said her colleague was ill and had cancelled last minute so we of course understood. But it seems more staff might be needed to avoid these kinds of situations and create a better experience for the guests