The cleanliness of the rooms, the helpful staff, the small fridge in the room, the bed was comfortable, the en suite bathroom was well equipped. Nice location, though it is up on the slope of a hill. The varierty of the dinner I liked very much, though it is mostly focused on visitord from the British Isles.

While I was staying there I bet all the children in the world younger than 6 were there in the hotel. It is a family oriented hotel, peace and quiet was hard to find during meals and especially in the evening due to the shows put on for the youngsters. If your main goal is to stay in an enjoy the services of a hotel, but you do not have children, this might not be the most convenient place to stay for you.

We took all inclusive, the food, except for the snack bar, was very tasty and varied. Friendly and smiling staff. Good location, if you do not take into account a small rise from the sea to the hotel. We were with a two-year-old child and children's entertainment was very important for us, there is 5+ with this. If it wasn't for the snack bar and the lack of toiletries, I would have given it a 10.

The snack bar was very "poor", very little choice. Room cleaning was average. There were no toiletries. There was only one bottle of soap on the wall near the washstand and one in the shower. For a four-star hotel, this is a shame, it was possible, at least, upon arrival, to put miniatures of shampoo, shower gel, balm, sponges, ear cleaners, etc.

The hotel is in a ideal location next to Palma beach and a magaluf. people saying it’s a big hill it’s a slight hill that’s a 3 minute walk. could be more strenuous with a pram but not a big deal for everything offered close by. The hotel is one of the cleanest all inclusive resorts we’ve been to on the island and we also stayed opposite at the ex Alua Hawaii. In the restaurant there is choice for everyone fresh meats, pasta, salads, themed nights and kids section i found it very varied daily and i’m quite fussy. you would struggle to not find anything. snacks served all day at the pool burgers, pasta, hotdogs chips and variety of soft drinks. we also enjoy to eat out of the hotel so there are plenty of restaurants close by we enjoyed Siso Beach. The entertainment team were fantastic massive thanks to sally she’s great with the children ! i think maybe be useful to have the disco and a bit more for kids earlier in the evening we found 8.45pm quite late but that’s just our preference, and maybe a bit more for the kids in the daytime but we stayed in june so not many kids present at this time i expect summer season they’ll be loads of children playing together etc. overall cannot fault our stay here we had a fantastic time & will be back next year!

I think the all inclusive would be better if included a limited amount of alcoholic drinks however the discounted prices on alcohol is a fair price 2 euros for a vodka/malibu coke,. 4 euros for a cocktail

What to say, we had an outstanding stay at Aluasun Torrenova. From the reception,to the Restaurant and the cafe. The food offering at this hotel is top class. Something to suit every taste. Every single member of staff was a pleasure to deal with, and I’d like to make a special mention for Valentino,Moha and the lady’s at the reception. Thank you very much for looking after us and made our stay even more pleasurable. The entertainment guys Sally and Valentino and the other guys as well are a credit to the hotel in fact all staff were brilliant, they can’t do enough for you.I would definitely highly recommend the hotel. Just a stone throw from the beach,shops and restaurants. Just cannot go wrong with it. I can’t find anything negative to say except that,out stay wasn’t long enough. We hope to see you all again next summer.

very nice hotel for family rest with children. several swimming pools, good restaurant, a lot of activities for children. just as a remark - around 10 mins walk to the beach.

a little bit hot afternoon, coz sun is shining directly in the room, however air conditioning works well and no complaints to the hotel on this. would be great to make more dishes for children, simple soup or smth, but in general it was ok

The staff is very very friendly, room was clean and had enough space for 2 people, plenty of time for breakfast and dinner, lots to do at the hotel, child friendly (which to me was annoying) and family orientated. Overall I enjoyed my stay there

I was missing the spanish atmosphere a little bit because there wasn't any Spanish music playing anywhere. Evening entertainment is mostly for kids, they're all over the place yelling screaming running around. The hotel is located on top of the hill.

The location of the hotel was perfect, just a few minutes walk from the beautiful beach (maybe the best one from all the beaches in that area). There are a lot of shops, markets, and restaurants nearby. I don't know how it is in the peak season, but at the end of September, the neighbour was really quiet. The staff on the desk front, restaurant, and the bar were professional, friendly, and very helpful. Also, the animation team was amazing, always in action with their positive vibe. Food in the restaurant was delicious, especially lunch and dinner (there were so many different choices). The water in the swimming pools was always clean. We had an amazing stay, and we will come back for sure!

We asked for doublebed, but we got two singlebeds, and when we reported on the frontdesk, their excuse was that they had a shortage of doublebeds. It's not the staff fault, but the management. Most of the guests in the hotel are families with children and small babies, so most of the rooms should be with doublebeds, not opposite.

Superb hotel with excellent staff,checked in by Juan who was super efficient, helpful and friendly. Great selection of food and the restaurant staff were all very nice. The location of the hotel is great, supermarket opposite selling a variety of goods and steps not far away down to a lovely beach The facilities for children were extremely good, terraced pools and an abundance of sunbeds I could not fault this hotel in any way and will most definitely return

There were no dislikes

located near to the few beaches, delicious variety of food for lunch and dinner, good room service, very friendly personnel, free beach umbrellas)

thin walls, sometimes loud neighbors disturbed our sleep. new bottles with water have not been provided.

Loved the variety of food available. Snacks and drinks were great too. Rooms had everything we needed and were cleaned every day! Air con was essential and worked well. Aqua aerobics was fun and energising. Location was great near to beach and Magaluf. Waterpark was such a fun day out and only a 10min taxi ride away. We appreciated being able to keep our wrist bands after check out and that we could use an allocated room to shower later in the day before we left. Fabulous break away!

noisy in the corridors early morning with young children running up and down. The floors in the rooms felt like they needed vacuuming more regularly, everything else was very clean.