Mike in reception was incredibly helpful. He was friendly and always willing to answer questions. He even moved me to a balcony room so as to reduce the amount of noise coming from the Christmas parties… very thoughtful but totally appropriated. The location was also ideal.

That I had to leave!

Breakfast on the first day - Saturday was outstanding. Plenty of choice, buffet style breakfast so you could have as much as you wanted. Although 2 of us, bedroom had a seperate single bed in there as well, which gave us extra room. Bath was wonderful and water was piping hot! Even though hotel is classed as a 3 star, I think is closer to a 4 star. Lift to both floors, bar and restaurant all good. Due to limited time didn't get the chance to try pool / jacuzzi.

Parking - we were there at the same time as a wedding party, so once we went out on the Saturday for the day we were unable to park on the car park & had to park down the road. There is limited parking on nearby streets, but at least it is free so not a massive issue. If you had mobility issues it may cause a problem. Although as mentioned the breakfast was superb on the Saturday, on the Sunday we noticed sausages were undercooked and the overall standard was a little bit lower than the day before - but I guess we were spoiled with the Saturday Breakfast. Sea view from Restaurant was V nice touch.

Staff were very friendly and accommodating. Our small twin room was upgraded on second night once available. We were told that the main restaurant would be unavailable on Saturday night for our family celebration of my birthday, but staff took note of my disappointment and we were treated to a window table in the main restaurant with delicious food. The location is great, easy access to the sandy beach, perfect for a family weekend break.

One fan inadequate for the hot family room and first small twin room. But only air con would have coped with the high temperatures we experienced. Tip: Book direct with hotel to avoid poor communication. Even with personal messages to the hotel about our dinner booking, the purpose of our trip being a special birthday celebration was lost.

I was worried about some of the comments about it being outdated etc but it was absolutely fine. A lot of parking at the back of the hotel as well as some parking at the front and off-street parking available too. The rooms were nice and staff were very friendly. They said that most of their rooms were dog friendly which is so nice - my dog seemed to enjoy his stay too :) Breakfast was basic English - would have been nice to have a continental mix but that’s just me being greedy. The swimming pool, hot tub and pool table was our fav parts of the hotel. We made the most of this when not out by the beach. The beach is a short walk (approx 6 mins). The hotel rooms don’t have a fridge but the staff were happy to keep my medicine in their fridge. They were very helpful.

It was cheep and cheerful. We loved our stay and would go back to the same place 😊

It was all lovely.. Staff were really helpful and friendly.. The bar and games room was amazing.. Definitely recommend.. The jaccuzi was absolutely amazing.. Literally a 5 min walk to the beach.

The pool wasn't open as they has a leak.. Didn't get much sleep either as the walls are really thin and the neighbours kept us awake arguing all night

Pretty good location - fairly close to the beach (not walking distance for those with mobility or health issues - steep incline/decline), no problem parking onsite. Every staff member we encountered was very friendly & helpful. Hotel as a whole was very clean. We also used the facilities - bar, spa & ‘games room’. We had rooms with a balcony & sea view, which we were pleased with as we had rooms next to one another.

We felt it a little cheeky the air hockey & pool (both in the games room) is an additional expense. Drinks in the bar rather expensive but probably no different to other hotels. Rooms very hot (no air con). Fans are provided in the room but these aren’t sufficient enough. Leaving the windows open also wasn’t enough to keep the room cool enough on a hot day. The balconies with sea view aren’t private so I’d not be so comfortable on the balcony with a neighbour unknown to me sat outside too.

Staff were so accommodating, any request we had was fulfilled. Toddler had a fall at the park and when we come back to the room they sent a first aider to us who was so gentle and patient with him. We had a bath with a shower overhead in the room and it was a really good size. Breakfast was really nice, lots to choose from and the coffee machine actually made a full sized coffee not just a small cup. Swimming pool and changing rooms were spotless. We would stay here again, very quiet area but close to the beach and hustle if you want that. The hot drink station in the room was very well stocked, I think we had about 15 milks plus tea, coffee and hot chocolate and it was replenished daily if we needed it.

We had a nice sea view from our room which was a bonus. We ate two evening meals in the hotel and they were both very tasty. The breakfast was lovely with a good selection, eg cooked, cereal, toast, muffins, fruit. The location was ideal for the beach as it was a 5-10 minute walk away. It was quite steep but this wasn't a problem for us. Westbourne is about a brisk 20 minute walk away and has a good range of shops.

The only thing which I would change is the light in the bathroom. First of all it flickered and when we mentioned this, it was fixed straightaway but then it kept turning off after about 5 minutes. Again this was reported and the bulb was changed but it might be the type of bulb used as there was still a slight flicker. Other than that, everything was fine.

Friendly, helpful staff who were more than happy to look after our dog whilst we collected our breakfast each morning. . We were also upgraded to a room with balcony at no extra cost which waa fantastic. . The gentleman who worked in the bar during daytime was particularly Friendly and helpful as was the receipting staff. The food was amazing. Location was fantastic We stayed as my partner was working locally and he has more work in the same area in June and July so we'll be staying again!

Shower wasn't great...could do with an upgrade..

The staff are amazing! Everyone was so very friendly and attentive. The food was good, the breakfast menu had a good selection of items, and the staff was always ready to help. The bar was a nice, relaxing place to spend time with your family and pets, they also had a selection of games (including board games). The pool was quiet, but I suggest having a booking system as we waited a little while by the reception before we could go down to the pool area, but very relaxing and easy to enjoy with children. Extra bonus point for being pet friendly :)

The place could do with a little update...