This has to be one of the best hotels I have stayed in anywhere in the world! - decor and style tastefully opulent - immaculate grounds in outdoor areas - staff efficient and helpful - room was stylish and fitted with smart design - executive lounge well appointed and a good selection of food/drinks for cocktail hour

This is complete nitpicking because I loved everything about this place - hubby noted that some of the hot food in the executive lounge was cold.

Luxery hotel/rooms/bathroom. Exceptional breakfast (European & Asian). Nice swimming pools and great fitness area. Of course you pay more than average for this hotel if you compare with other places in Thailand. Perfect location if you come from airport Suvarnabhumi. The ARL stops in front of the hotel. No need to take the long taxi ride through the traffic jams of Bangkok!

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We stayed here 7 nights in 2024 between Xmas and New Year. Despite 3 small disappointments we had an excellent stay. The hotel (with appr. 500 rooms!) has 2 swimming pools (with all-day loud music 😔, a spa, a gym and 2-3 restaurants. In the same building you will find different restaurants,bars, a pastrie and coffee shop, a fruit shop, a hairdresser, a nail salon, a physiotherapist and a small supermarket. The BTS subway and train (to the airport) are less than 5 minutes walk from the hotel. Staff is extremely friendly and helpful. Our compliments to them, especially housekeeping. WiFi, shower and bed are all excellent. Our room had a safe, coffee machine, a large fridge with large freezer and 2 tv’s with a Chromecast so we could stream Netflix etc from our tablet to the tv. Complimentary water and coffee cups are provided daily. Breakfast buffet is an experience by itself. Never before we experienced such an extensive choice. A map is provided with all the different parts of the buffet (see attached photo). We understood the restaurant has appr. 300 seats and everything is well organised and very efficient. If your stay includes access to the Executive lounge, from 17.30 you can enjoy free drinks and a small but very good buffet. Also a limited breakfast buffet is available here. Access to the Executive Lounge also means 3 pieces of laundry each day will be washed for free. The hotel has its own app which is helpful and disturbing at the same time. Disturbing because some days you receive 7-8 messages with information about “special offers” and helpful because it contains useful information and has the

Despite 3 small disappointments we had an excellent stay. We stayed in a suite with one bedroom which was a little smaller than we expected. The second disappointment is the lack of wardrobe/storage space in the suite. The main disappointment concerns the elevators. Our room was located on the 43rd floor and floors 37-51 can only be reached by 2 (!) elevators. Sometimes you will have to wait 5-10 minutes before it arrives. (and the all day loud music in the swimming pools should be mentioned as well)

We stayed during Christmas and it was lovely. The staff were always so welcoming and the hospitality in general was a 10 out of 10! The room was excellent, AC was great, the room was spacious, modern, and cozy. Spacious bed and very comfortable! Staff are always 24/7 available. I must say, excellent housekeeping. They always kept the room SO clean. They would also clean the rooms in a very timely manner. The bathroom was spacious and also very clean. The location of the hotel is perfect. Around 10-20 minutes by car to the center. I loved that the hotel was almost in a corner of its own, which is nice away from the busyness of the city. Very easy to find a cab. The metro is connected to the hotel, which is convenient for those who would use it. There’s a 7/11 nearby, a mall (a few minutes walking) and many restaurants and coffee shops. There are so many restaurants and dining options to choose from at the hotel. We enjoyed walking around and seeing the market inside! The building itself also has a small convenient store. Room service is available 24/7.

We didn’t like the food at the hotel. Maybe because they just opened and may need some time to adjust. Our first night of in room dining, the fettuccine pasta felt like it had no flavor. Our second night of in room dining, our food was cold. For a five star hotel, i expected more. Breakfast buffet also could be better.

Location is perfect when going to and from Bangkok airport. The facilities are brilliant and staff very helpful and attentive. Our room was super comfortable and was just right for two nights before flying back to the UK. The location of the hotel is bang in the middle of Bangkok and close to most attractions in the city.

There was very little to fault. We just so happened to be staying there shortly after Chinese new year. Aside from a few rude Chinese tourists barging into lifts and past you at breakfast (which I know do not represent the whole population), we had a great stay. Try and get breakfast early if you can. Queues can form quickly after 8.30 to get a table. We had a 'panorama view room' (2924). If you want uninterrupted views I would avoid as half of it is blocked by the corner of the building.

I recently had the pleasure of staying at the Eastin Grand Hotel Phayathai in Bangkok, and I must say it exceeded all my expectations. The level of service was truly exceptional, with the staff going above and beyond to ensure a comfortable and memorable stay. Their friendly and attentive demeanor made me feel welcome from the moment I arrived. One of the standout features of this hotel is its excellent location and accessibility. With direct access to the Phayathai BTS Skytrain station and just a short walk from the Airport Rail Link. The hotel itself is a luxurious oasis, boasting modern amenities and stunning facilities. From the rooftop pool with breathtaking city views to the well-equipped fitness center, every aspect of the hotel exudes quality. While I had initially planned to skip Bangkok on future trips to Thailand, my experience at the Eastin Grand Hotel Phayathai has completely changed my mind. I now find myself eagerly looking forward to returning to Bangkok, solely to stay at this exceptional hotel again. It has truly redefined my perception of luxury accommodation in the city. In conclusion, if you’re seeking a top-tier hotel experience in Bangkok, look no further than the Eastin Grand Hotel Phayathai. It’s not just a place to stay; it’s a destination in itself, and one that I can’t wait to revisit.

Amazing luxury hotel. Executive rooms got us free food and drinks at certain time of the day. Very comfy bed and great air conditioning. Fantastic views from the pool area. Lovely breakfast. Very clean. Some free laundry! Very very close to rail link.

The top pool was freezing!!!! It was like it was being chilled. Crazy cold. Couldn’t try the lower one as there weren’t any free sunbeds when we wanted to swim. However, it was well used and probably warmer.

This hotel is one the best experiences I had in a long time, it had everything for an example: Train station, two pools, 2 fitness center the great staff one of the best night manager, again the staff was very very helpful in everyway, and as a Muslim the food in the hotel was Halal, and the bathroom had Bidet shower. I would go back to this hotel again if I came back to Bangkok

As per my experience, there is nothing as family we did not like, but I have couple of suggestion 1- to have a perfume diffuser on each floor, this would give a very good soothing impression to the guest 2- install mobile GSM signal booster on each floor, this will help in empowering the mobile signals

The location is GREAT. Airport Link train goes right to it so you don't have to get stuck in Bangkok's infamous traffic jams. Two stops on the sky train and you are in the Siam Paragon. Staff is very nice, rooms are spacious and comfy. Breakfast buffet is honestly NEXT LEVEL huge. You need a map to get around.

There are two pools, I would suggest one be adults only. We couldn't relax because the pools were both full of families with kids splashing loudly, spitting and blowing snot in the pool, etc. Understandable because kids will be kids. But since there are two pools, for the money we spend staying there, it would be a nice touch if one pool was adults only.

The lobby of the hotel is gorgeous. The breakfast - I join everybody in their opinion - is gargantuesque, the choice is enormous (there’s a printed plan of different counters, so that you don’t miss anything!). Both swimming pools are spectacular. Cocktails and canapés served in the Executive Lounge as well as its atmosphere are extremely nice, definitely worth opting for it, just check up first that your personal day routine corresponds to the happy hour (as it is kept up strictly) - with our program we managed to attend it just once, which we regretted a lot. Our room was lovely, featuring a bath next to the full size window. I can’t say I loved the area around the hotel, but the direct access from the airport shuttle and a metro station next doors is a definite advantage. The hotel is an oasis of comfort, so basically you can spend within it a very relaxing day with a high standard services - no need to go out :) Special thanks to the administration for the attention to my daughter’s birthday. I definitely recommend to stay in this hotel.